Laptop that was running fine before bed; was dead in the morning. Got scheduled to come in ASAP…read more(mid-afternoon). After a forced overnight Microsoft update that may have gotten stuck, my battery was completely run down. Not sure why, since power adapter worked. For some reason, my laptop powered up 'at the shop' rather than my home, but once restart was accomplished there, and battery was sufficiently recharged to take home, everything was all better. (My power adapter checked out fine.) I supposed I could have figured it out eventually (jiggled plugs, etc), but the 'it works now at the shop' seems to be what was needed. The in-shop review of computer health was useful. Rate charged was reasonable, as was free advice on what to buy next and where.

Very thorough and knowledgeable service. When you are freaking out about your device not working,…read moretrust Brad. He knows what he is doing.

very reliable computer expert. very trustworthy and reasonable prices! Give Alex a call.read more

I really really really wanted to like this place.....BUT it seems they really don't know how to fix…read morelaptops. They have one blanket prescription for all laptops. That is to take them apart and clean out the built up dust which , according to them , builds up heat and is the source for all problems.. This costs around $100. If that doesn't work you're basically out your one hundred bucks because they don't know how to do anything beyond that. Too bad because I've been looking for a small independent to for computer service but I guess I have to keep looing.

Well, at first I though my experience here was wonderful. The guys there were so polite and…read moreexplained that the reason my recently updated Lenovo wasn't working efficiently was because I was trying to run Windows 11 on only 8BG of RAM. I know nothing about computers and they let me know it's much faster and easier with 16GB RAM. They gave me a very reasonable time frame of a few weeks to update or repair it and a very reasonable rate. They also gave me the option to buy a used recently refurbished laptop that day. I needed the functional computer right away for work so I bought the used laptop and figured I'd get back to the repairs needed on my Lenovo when I could afford the extra time and money. I thought they were awesome and recommended a few people there when it would come up in conversation. ...Embarrassingly for me however, the laptop they sold me had a screen that flickered like crazy. You had to open it at just the right angle and if it wiggled the screen would just go black. I couldn't return it to them unfortunately, no time and no money. It flickered since day 1 and there's no way they didn't know it still did that after they had "fixed it", he started it up at the counter before he sold it to me. The computer was facing him and I have too much trust. -- I just learned that there were likely compounding factors that were why my original Lenovo wasn't working. Because it's very normal for a standard, nongaming laptop to have 8GB of RAM and it didn't take everyone else 4 hours to type a single page of word document. It's been a few years now and my partner who is in tech just told me this. I wasted that critical money and critical time on a piece of equipment that was so dysfunctional that it actually set me back in my search for a new job. In fact I actually had more work now to do to make up for my mistake. Turns out I guess this was just another experience of being fed BS. When you walk in to Microseconds, make sure you're not actually relying on whatever laptop you get from them unless you know your stuff, have the time and resources to go back and fix problems, and are comfortable asking for a full walkthrough so you can make sure your new/used computer is working properly. This girl was too desparate for an option and got taken advantage of. This girl did get poorer service these other reviews I'm seeing. Of course I'm disappointed in myself but honestly you also need to shape it up fellas, you're behavior is disappointing. I hope things have changed there since then.

This place doesn't even deserve a star. I went there 3 WEEKS AGO and had been told it'd take 5-6…read moredays. 3 weeks goes by and was told my pc wasn't even checked at. they told me my pc was Behind 1 other pc, called a week later and was then behind 5 other pc's. went there to get it and blatantly yelled "you're not getting a refund" absolutely terrible so called "business" and needs to be shut down.

Let me tell I spent 2 days trying to get my phone taking care of at Apple in Nashua they r useless…read more20 minutes here fixed AJ was a miracle worker I highly recommend him

the owner was welcoming and extremely helpful and informative. my dog chewed my phone and I was in…read moredire straits trying to figure out how to get on the same phone that day. he was extremely helpful and understanding and guided Us in the right direction and then did not even charge us! just a gentleman and I would highly recommend him!

Still waiting to see if my phone can be fixed but the employee who was working Tues April 8th was…read moreclearly blowing smoke and absolutely did not follow thru on his promise that we would receive a call no later than 3pm today, Wed April 9th so here it is 6:24pm & he didn't call either of the numbers we left I did call and the gentleman that took my call informed me they ordered parts that may be able to fix the phone and answered all my questions. I explained how frustrating it has been sitting around waiting for a call that clearly wasn't coming and he apologized & told me he'd be in tomorrow , & he would make sure I get a call and update as soon as they have an update & know if the phone is able to be fixed. Initial experience with this place was 1 but this guy just redeemed it to get to 3 . Hopefully it will be 4 in the end x I won't be giving 5 unless the first guy I spoke to calls an apologies

My iPad PRO USB-C connector finally died. My local store doesn't touch Apple products. Panic set…read morein, I reached out to family college student (UNH) whose peers had success with CPR Portsmouth. I went to the Nashua store, concerned not about the 30 dollar connector but CPR cracking the screen during the very invasive screen removal process to get at the connector, plus I didn't want to share my passcode. They accommodated both, guaranteeing if they broke screen, they make me whole. After the repair and in-store, I entered my passcode for them to check and they determined the far right side icon movement was intermittent. They replaced the screen entirely and I was a happy camper when I finally picked it up. They honored their commitment and I'd definitely return.

Excellent and expert service! The owner is very knowledgeable, fixed my laptop problem on the spot,…read moreexplained everything he was doing step by step, and didn't even charge me. It was a quick fix but still appreciate that he accommodated my needs. I previously brought my son's laptop in for repair and received the same great service at a very reasonable price. Definitely recommend this business for your data recovery, mobile phone support, and device support or repair needs.

Excellent and expert service! I've never experienced such quality service over years of computer…read moreand cell phone woes! He doesn't mind explaining things for those of us who are far from tech savvy - and he's very patient about it'. Best of all, he's a really nice guy! . You WON'T regret going to Prime Electronics AT ALL!!

The gentleman that helped me when I went in with a small issue was kind, friendly and very…read moreprofessional. I would go back there again for his help with my laptop.

Great! Helped me out real-time with a suspected BIOS issue that possible required alternate…read morehardware to get it to post video. Brought the PC over and the machine booted right into the BIOS just fine. Discovered that my RAM was too fast for the motherboard and swapped it for free. Honest good service here. Bring Richard your business!

Can't say enough about this crew. Nick was amazing, knowledgeable and was able to talk me out ff of…read morethe cliff I was in. I was able to see him and Kali work with each other and other customers and they are amazing. My phone was shattered and I didn't think I was going to be able to retrieve any of my info or pictures or 30 years of contacts. Can't thank them enough!!

5 minutes ago New…read moreGarbage service, save yourself the trouble of coming here because they will rip you off. I brought my son's phone to get his screen fixed after I got the phone and got home the fingerprint stopped working and the very next day a line appeared in the screen. we took the phone back only to be told that the manager wasn't in so we needed to waste another trip and come back the next day. Long story short he blamed my son for the screen problem and didn't even bother to fix the fingerprint issue. I took the phone to a fix it store and was confirmed that it was a defective screen and got the fingerprint working which I had to spend another 200+ DONT WASTE YOR TIPE WITH THESE INCOMPETENT PEOPLE