Robert and Sal are both highly professional and very kind. I've had two issues with my laptop…read morescreen and they've been prompt with service and incredibly helpful in explaining the problems each time. The prices are affordable for the services, I couldn't recommend more!

I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!

Brought in desktop computer for simple upgrade. Something…read morewent wrong. WTF spent huge effort making things right. Josh very patient with me. I would trust WTF with any of my computer needs.

I requested a service for my custom pc and he did exactly what I hoped to do. Even managed to…read morerearranged the cables and parts too. Will definitely recommend. Service was even priced fairly.

What a joke. Claim they're extremely booked and will have u on their waiting list. And never get…read moreback to u. Wouldn't recommend

Anthony is absolutely great. He installed our cameras and central computer server nearly 4 years…read moreago. They're literally available 24/7 and even if you contact them for emergencies they will do everything in their power to address the issue in the same day. They once picked up our server at 10pm and delivered it back shortly after midnight fully fixed. I simply know that my business can rely on this company no matter what happens. Prices are reasonable and so far, after 4yrs I am highly satisfied with Tech Responders.

All my reviews are usually 5 stars, I like to be the positive reviewer, because seldomly people…read moreare. THIS PLACE THOUGH... I have mixed reviews for this place. I visit not knowing if it's going to be a miserable experience or a great one. Some of the employees go out of their way to help, some are condescending a$$H0l$. NEGATIVE- I recently purchased Microsoft Surface Laptop and it stopped working after two days. Took it back to Best Buy and the Geek Guy wasn't helpful at all and rather dismissive. He ended up saying it would cost me $100 dollars to reboot it... really? I wasn't about to pay more money on a new purchase. I left extremely disappointed to say the least. POSITIVE- Came back the next day, spoke to store manager, got a solution and was in and out in less than 20 min. NEGATIVE- I went in today and as I tried to pay with two printed gift cards they informed me they couldn't use them because they didn't have a barcode. They asked me if I had saved the e-mail where I got the giftcards from, as they were sure there was a link he was supposed to press on with barcode (because my husband is obviously an idiot that can't successfully print giftcards from an e-mail). Unfortunately, my husband likes his inbox empty and, of course, he had deleted it. The man checking me out then questioned me and schooled me on why would anyone delete an email with giftcards before one had actually used them... what if I had lost them? (because I'm obviously an idiot that misplaces giftcards...). There were 3 people that came to assist the guy checking me out (including a store manager) and NOT ONE offered a solution, the store manager even said that since my husband had deleted the e-mail there was nothing he could do to help me. Period, go home and try to fix it ourselves. We will see you soon, when you have giftcards with barcodes on them that we know how to use. NOT ONE suggested I go online to order the stuff for a store pickup and pay with the giftcards so I could walk out with my items. (This occurred to me later, as I was ordering the stuff online and happily paying with the giftcards). They ALL, however, made me feel like I was an idiot, it was MY mistake for not having saved the freaking e-mail and not their mistake for producing useless printable gifcards, and the fact that their answer was "nothing can be done" just infuriated me. POSTIVE- It's 5 minutes from my house(?) I don't know.. I needed to balance the negative above...

My HP laptop stopped working after six months. I contacted HP support and was informed Best Buy in…read moreRock Wall, Texas was my closest support center. The location is an hour drive, so I called their tech support to ensure they could assist. It took me two calls to get past their AI answering service, once I did the technician who answered said they do NOT service HP products still under manufactures warranty. He suggested I send it back to HP for support. I called the HP support line again to find their staff baffled, insisting that Best Buy is their local support center. Issue is still unresolved.

I was having some major problem with my computer & they told me they could get it fixed. They were…read morevery polite & fast. They got my computer back to me within 2 days running as fast, if not better then when I first had bought it. They kept me updated through the entire process. Thanks Cornerstone!

From the owner: -Virus Removal -Computer Repair…read more-Upgrades -Diagnostics -Consultations -Security

Hands down the BEST experience at Best Buy! The store was clean, organized, and had such great…read moreenergy from the moment we walked in. And Eddie?! Absolutely AMAZING. He is the definition of top-tier customer service. So knowledgeable, incredibly patient, and genuinely helpful. He took his time explaining everything and made sure we found the PERFECT laptops for my kids. No pressure, no rushing, just real, quality service. If you go to this location, ask for Eddie. You will not regret it! 10/10 experience!

I've been to this Best Buy location a couple of times trying to purchase an affordable laptop…read more Every single time I've stopped in, the model that I've been interested in has been mysteriously been sold out, but the sales associate was eager to upsell me a different model. I'm just underwhelmed by the service in general. But now I also have a distrust - are these guys working on commission or what??

I have received quite a bit of technical IT / electronics help from Philip over the past several…read moreyears. I HIGHLY recommend Philip. He is very , very knowledgeable and has always been able to help me with my needs Philip is very responsive always and has been able to solve my issues via face time but when that is not possible he is very timely in coming by to fix my issues Do yourself a big favor and always call Philip first when you might have an IT or electronics issue

Philip did an awesome job fixing my computer. When I installed ram to upgrade my memory, I ended…read moreup with a blank screen. It was an extremely stressful situation to say the least. I tried various ways to fix it using youtube, but failed. Fortunately Philip had the skills to fix my computer and upgrade the memory for me. He was professional, highly skilled, and very reasonably priced. He managed to repair my computer the same day. I highly recommend his services.

Bipin does a wonderful job and service on all types of computers and macs, ipads,tablets and…read morephones! My one place to get my computer fixed or repaired. If you need someone to build your custom pc go see Bipin. I have always been impressed with his honesty, extremely fast service and repairs!

Fast in and out service! Did a great job finding my problems with my PC! Great pricing.read more