Computer wouldn't turn on but Walt had the magic touch. Offered his diagnosis while explaining the…read moreintricacies and nuances of Windows updates. Experienced and pleasant; good people.

Broken computer after windows update. Brought it in and Walt took care of me. Called later that day…read moresaying that it was definitely the update that screwed it up. He removed it and reinstalled some other way and now my computer works way better than it did. Great job and decent price. Thanks Walt

PC Paramedics saved the day for me! I'm from out of town and my laptop is crucial for work…read morepurposes. I opened it to find the keyboard wasn't working. I attempted to fix it myself but could not. I took it to them the next day and they identified a 'bug' even though I have Norton. William quoted me a price and was able to work with me when he saw the stress on my face. I left it and was called a few hours later to say it was done. It works better than it has in the last few years! Of note, they also mount TV's, cameras and have other services. I met a few other employees including the owner, all super nice. Highly recommend!

I can't express enough how pleased I am with Mike and all the guys at PC Paramedics in Mint Hill…read more My issue was addressed promptly, professionally, and to my total satisfaction. I recommend them for all your electronic needs.

This guy is full of crap..he came to my home to hardwire 2 rooms for the internet. Told me it…read morewould run $300-$350 dollars....sent me a bill for $650. I paid him $400 and he took me to small claims court for the other $200. Fast forward..the internet connection has never worked right, always 10 second delays on getting internet. Had 2 guys from UTD Technology come over to see if they could fix the problem. Tech asked me what did you pay the other guy to do? i said run the internet to the 2 rooms. Turns out he never ran any wire. He just used the existing wires and they were not right. The tech fixed both rooms and wired my second floor (which this guy said he couldn't do) for $320. Everything works perfectly. A liar and a cheat. Stay away!

I was in town and spilled wine on my MacBook pro. I freaked out because all my work stuff was in my…read morecomputer. I called around and found this computer repair place, and talked to Ahmed - very nice guy explained he would do his best to get it repaired as quickly as he could. The next day he called saying my laptop was fixed! I just picked it up and everything is working like it was. Unbelievable experience. This was the only place that could help me over the weekend. Thank you

After my dog knocked my beloved MacBook Pro onto the wooden floor, you can imagine what happened…read morenext--the screen cracked in the corner. My Mac is my lifeline, so I needed to get it fixed as soon as possible. Thanks to Yelp, I was able to request quotes from multiple repair shops. Alex responded to my request on a Thursday evening, which I really appreciated. I received one other quote, but this shop was closer and significantly more affordable at $350 instead of $600. The next day, I spoke with Ahmad and paid in advance so they could order the replacement part. They informed me that it would arrive sometime between Monday and Wednesday. Later, they even called me back to confirm that I wanted a Grade A screen, explaining that while it wasn't completely brand new, it was still covered by a one-year warranty. If I preferred a brand-new screen, it would cost an additional $50. I asked Ahmad for his honest opinion on which option was best for me, and he recommended the Grade A screen over the new one. I trusted his advice and went with that option. I dropped off my Mac on Wednesday at 9 AM, and by 11:30 AM, I received a call saying it was ready for pickup. Ahmad made the entire process as smooth and painless as possible, and I can't express how much I appreciated that. I highly recommend this place!

Whether you have an old computer or a newer model that just fell out of warranty, Trox Tech is up…read morefor the repair! I have an 15inch HP Spectre x360 that I purchased about 3 years ago. Still in great cosmetic and operating condition, I noticed that the touchpad was starting to raise and the mouse click options were slowly no longer working consistently. Until finally, they stopped working altogether. In calling HP support, they did not have a local tech office and were going to send me a shipping box to send pack up my laptop and send off to them for repairs with an expected turnaround time of 3 weeks. Given that I work for myself and this laptop is my livelihood, that was not an option. After doing some searching around and reading reviews, I called Trox Tech and explained what the issue with my laptop was. They identified it right on the phone and it matched up to what I found on google to be the issue, essentially, as the battery gets old, it overheats and expands. Since the batter is mounted under the touchpad it begins to interfere with the function of the touchpad. Trox Tech ordered the parts (without me requiring to pay for the parts in advance) and called me when they came in. I drove down to drop off my laptop (although they offered to pick it up and deliver back to me) and they had it fixed and ready within 3 hours. Fixed and repaired in 3 hours, not 3 weeks, and for $100 less than what Hewlet Packard Support was going to charge me!!! The location is a bit of a trek from Charlotte, but well worth the drive. Yet, they do offer pickup and delivery... so take them up on that. They're very professional and friendly, nicely setup inside, and more than reasonable for the repair.

I dont know how they stay in business. They are rude, they act superior and they dont know anything…read moreabout IT. They treat clients like dirt and do horrible, horrible work. They lie, cut corners, treat employees like crap. Have seen the owner degrade every employee there--and customers too. I dont know why anyone would trust them to handle their IT needs.. I wouldn't trust them with a thumb drive. Their solution to everything : Turn it off and back on. Lazy, incompetent and untrustworthy.

I worked with Alex on cleaning out my laptop and desktop after many slowdowns and problems with…read moreaccess. He worked with my schedule and was very reasonable.

I needed to upgrade my computer's HDD to an SSD and transfer all my data. IT Carolina did the job…read moreperfectly and responded very quickly

I contacted this handyman contracting service through the Yelp Project feature, and even though we…read moreultimately chose another provider for the work in our home, they handled their part of the process exactly the way you hope a professional service will. They arrived right on time for the estimate, just as communicated, and their messages before and after the visit were prompt, clear, and easy to work with. The estimate itself was straightforward with no pressure attached, which made the whole interaction feel calm and respectful, and that goes a long way when you are trying to make decisions about home projects that always seem to multiply. We did not select them for this particular job, but based on their reliability and communication alone, they will absolutely stay on our list for future work because those qualities matter just as much as the final result and they demonstrated both without any fuss. [Review 95 of 2026 - 4538 in North Carolina - 25285 overall]

Raul is amazing! He is so thorough, clear, organized, and detailed oriented. Raul provides clear…read moretimelines and communicates so well. I definely reccommend!

I discovered Gem Systems a time back and as life happens my computers continue to have issues…read more I have my computers, my wife and daughter's desktop and laptops that always need something We have had Gem systems and their team take care of all mine and my family computer issues - no problem has been too small or too large What has been a tremendous benefit to me is Gem Systems services are extremely dependable and my issues are always resolved quickly and at a very fair price Gem Systems is a one stop computer service and I highly recommend them

Greg came within 30 minutes to fix a WiFi connectivity issue. Absolutely kind and charming guy, and…read morethe final price was very reasonable, much less than other comparable local services, overall a pleasure to do business. Definitely give GEM systems a call if you're having any tech issues! I'll be keeping their card in my wallet for sure!!!

When I was in a pinch to get my laptop battery replacement installed Jeremy with Crank IT Up…read moretechnical services came to the rescue. Customer service was excellent. Got back to me later in the same day. The scheduling process was easy. The option for in home installation was perfect and exactly what I needed. He was on time and very friendly. Definitely knows what he is doing. I'd whole-heartedly recommend them and will definitely use them again in the future if need-be. Thank you so much for your services!

You won't find a better installation crew than this. Jeremy is awesome…read more Super responsive and even worked with my delivery time to get tv installed same day tv delivered. I honestly don't know what could have been improved on. Pricing is also unbeatable. Highly recommend them. Thanks Jeremy.....