I dont know how they stay in business. They are rude, they act superior and they dont know anything…read moreabout IT. They treat clients like dirt and do horrible, horrible work. They lie, cut corners, treat employees like crap. Have seen the owner degrade every employee there--and customers too. I dont know why anyone would trust them to handle their IT needs.. I wouldn't trust them with a thumb drive. Their solution to everything : Turn it off and back on. Lazy, incompetent and untrustworthy.

Great communication and work. Quick turn around. Mark was…read moreprofessional and courteous! I would give Mark five stars. However, over all I gave four rather than five stars, because they do not wear masks. Not one employee in that small space had on a mask.

I discovered Gem Systems a time back and as life happens my computers continue to have issues…read more I have my computers, my wife and daughter's desktop and laptops that always need something We have had Gem systems and their team take care of all mine and my family computer issues - no problem has been too small or too large What has been a tremendous benefit to me is Gem Systems services are extremely dependable and my issues are always resolved quickly and at a very fair price Gem Systems is a one stop computer service and I highly recommend them

Greg came within 30 minutes to fix a WiFi connectivity issue. Absolutely kind and charming guy, and…read morethe final price was very reasonable, much less than other comparable local services, overall a pleasure to do business. Definitely give GEM systems a call if you're having any tech issues! I'll be keeping their card in my wallet for sure!!!

I had a power outage/surge fry the power supply unit on my PC. I reached out to Rick and he was…read moreable to install and test a new PSU supplied by me. He was friendly and exceptional and explaining the process to me. Pricing was also fair. I will be coming back in the future for any future installs or repairs. Can't recommend this business enough for any computer repair needs.

Great service and fair pricing. Rick was able to find the issue and repair my lap top in short…read moreorder.

I have been to Randys Computers a few times with my Windows PC laptops.I had a Wi-Fi problem and…read moresaw George this morning when they opened. He and the owner stopped their world; fixed my problem and were cordial and professional at a more than fair price. I recommend highly going here for your computer needs. Thanks Guys.

These guys help me build a liquid cooled system and it was an amazing experience from start to…read morefinish. The price was surprisingly reasonable. Do not believe the haters.

Great Experience!!! Peter was polite, knowledgeable and efficient. He quoted a fair price, was on…read moretime and reliable, and was able to resolve my home network issues! I would definitely contract with him for any futures computing needs!!! Highly recommended!

The nicest and honest people to help you when your computer dies on you…read more They will go out of their way to provide options and help you tackle your equipment issues.

I have an old MacBook Pro laptop with a battery that was fast depleting, and a fan blower that was…read morein dire need of cleaning. Though I thought it might be time to buy a new computer altogether, decided to put it off for another year or so (since Apple store hours and services were limited at this time). Instead, I just bought a new compatible battery (thru Amazon) that could be replaced by Apple, or an Apple-authorized repair shop. After googling some reviews online, decided to call this repair shop. I was able to speak with Nick right away, and he made the whole process seem so easy and hassle-free...and said that they can usually do it within the same day. He also gave me a quote for the repairs. Not only friendly, but very helpful! Although I happened to visit the shop on a busy Wednesday afternoon, Nick managed to get my laptop battery replaced and the fan blower (?) cleaned within a few hours. He was even willing to work past their store hours to get it completed if necessary! Whew...I was SO relieved to hear that, as I would have hated to leave my personal laptop with them overnight. Not only was this process hassle-free and expedient, it costed under 100 bucks!! By now, I've tested my new battery strength, and it has improved tremendously. Also, the fan blower isn't as loud (almost scary). So overall, am very satisfied with the service and repairs...and I would highly recommend this place for anyone with any PC issues!

Randy is a nice guy and did try to repair my computer. He picked it up and dropped it off, and all…read moreof that is good. Unfortunately, after I paid him something like $375 his fix was not successful and the problem continued. I contacted Randy twice but he never responded.

My mother who is 81 and in an assisted living home, gave her laptop to my father to have fixed at…read morePC Guru. The laptop was examined in store, my father was told that it could not be repaired. They sold him a used laptop. I happened to be at his house when he came home saying that he had to buy Mom a new laptop. I was curious as to what was wrong with her old machine so I booted it up. Worked fine but was slow, I found and removed a program running in the background, then defraged her HDD. Machine ran great! The next day my Dad and I took the laptop back for a refund. The owner was not there, so we were told to return Monday. I had to work Monday through Wednesday out of town, so I went back on Thursday. The owner still was not there, so the clerk got him on the phone. He wanted to know what was wrong with the new/used laptop, I told him that I had never booted it up, and that I wanted to return it because there was nothing wrong with her old one. I was told by the owner Don that "this is not the way we do business" he then offered me a store credit. I gave the phone back to the clerk, and politely left. Clearly this is a business that has taken advantage of an elderly woman and man. There is no place in our community for a business that operates in such a manner.

very helpful...excellent communications and integrity...highly recommend...their focus is on…read morebusiness systems, for example restaurants.

Larry is wonderful! He has helped our business reverse 6+ years of computer issues; from printer…read moreconnections to merchant services, he helps us with everything. Running a small business means computer issues can arise at any moment... Larry has always been prompt and more than willing to even troubleshoot over the phone with simple tasks. He's even fixed the oddities and kinks in our POS system that we had convinced ourselves we would have to live with. If you're a small business owner, especially in the food service industry, I would highly recommend him. He's truly a lifesaver and has the patience to deal with someone who is not at all tech savvy like myself.