Went there last night to have my Macbook Pro's battery replaced and it's spectacular. First, it's…read morecheap. Cheaper than Apple store. Second, they are honest and knowledgeable. They diagnosed my machine first before before doing something. I have another Macbook Pro that I thought needed a RAM upgrade because the app store icons aren't show but they said it was necessary - honest alert. And also, they have tons of other stuff - cellphone accessories, computer paraphernalia and even laptops. Move over Pacific Mall. This should be everyone's go to place in downtown Toronto (or even those from the 'burbs) - the folks are so honest. And they cleaned my Mac before giving it to me - which hadn't been cleaned for months. Oops.

ASK is absolutely the very best I have even heard about - beyond any of my expectations and they…read morebrought it in for the lowest part of the amount they had quoted to me which was already cheaper than any other quotes I had obtained. Their staff were so polite and helpful in explaining things to me (a complete dinosaur/amateur). I will be praising them for a long time to come and recommend them as highy as I have ever recommended anything to anyone -

this place has been my go to shop for computer purchases and issues for the last 7-8 years. eduardo…read moreand his dad oswaldo do a high volume based on low prices and reasonable service in our neighbourhood. the hp laptop they recommended and set up last time i purchased is 10x better than the 4 times as expensive toshibas i bought from business depot. i've also purchased computers for the kids and other hardware. in fact i am picking up a dedicated laptop for work only $280 set up later. some of the reviews with all the tech stuff complaining does nothing for me because all i know is as an online retailer who depends on his computer and service these guys come through.

One day my laptop suddenly died. In a panic I rushed over to IGS, where I had service done before…read more Eduardo was very responsive. He was able to transfer my files to a new refurbished laptop and have it back to me within the day. Unfortunately, some of my files didn't get transferred over, so I went back, and again. At first Eduardo couldn't locate my files, but with persistence and some detective work found my files in an unusual file location. He was able to recover the files (7 years of work, consisting of 120 GB). what a relief. I recommend IGS with 100% confidence they can resolve your issues, or outfit you with a refurbished computer. Thanks.

We needed a quick charging port fix. Thank goodness for the Laptop Specialist. He was able to fix…read moreit for us the same day!! Such a relief.

I took my 8 year old MacBook in as the keyboard started to fall apart…read more It was ready the following day. Sparkling clean and with a new keyboard at a reasonable price. Fast and. friendly service.

I have to say that after encountering what turned out to be a quick, one minute fix over the phone…read morewith another local computer company, could have cost me as much as $100 at Downtown Computers. I explained, on the phone, to both technicians at both companies what the issue was. One company helped fix it in minutes, and Downtown Computers wanted me to bring my computer in, with a $40 deposit, they MIGHT be able to fix the problem, no guarantees. I was disappointed at their unwillingness to offer up even the simplest of advice as opposed to having to bring in my computer in for what amounted to be the simplest of problems, albeit, one I couldn't fix. I understand that they are a business after all, and must stay in business in a very competitive field, but c'mon already!. A lot of people are probably very happy with their service, and they've served the Orillia area for quite a while, but I was let down by my experience.

I asked for help to send a fax and got none. Was told it was self-serve, but I was unable to…read morecomplete the task . Throughout the years I have purchased three laptops and one home computer, but will never be back again. I left the store today upset and completely angry. If you are needing this service, do yourself a favour and go to Midland library and stay away from the rude staff member with the red hair at the Midland Ontario Staples.

I have purchased 3 laptop computers and 3 e books as well as a number of smaller items from this…read morestore. The sales staff have been friendly and knowledgeable. I have never had a problem so I can't remark on their service department. I'm in the market for a new camera and this will be the first place I will go to buy one.

I brought my computer to this shop for diagnosis after clearly explaining the issue. At no point…read morewas I informed that there would be a $56.50 diagnostic fee, and I did not sign any work order or authorization form. After receiving a repair quote, I decided not to proceed and take my computer elsewhere. When I went to pick it up, I was told I had to pay a diagnostic fee in order to get my device back. My father was present during the interaction. The business also advertises "free estimates" on its website and does not clearly disclose diagnostic pricing. I would recommend that customers confirm all fees in writing before leaving their device.

Fixed my computer perfectly. Did the work while I waited. I tested it afterwards and everything…read moreworked perfectly.

I was in need of a hard drive, so I called the store and asked if I could have a friend pick it up…read moreif I made a web order, the person said yes, as long as they can show my card and ID, I asked if a photo was okay, they again, said yes. So, I placed the order. Upon arrival of my friend, they tell her that they cannot give it to her, and they would not refund me for up to 10 business days. Will not be shopping there ever again! Very unprofessional staff

Bad return policies…read more Bought an upgraded power supply and upgraded video card. I am very tech savvy. For the life of me the drivers would not install. The video card refused to work. There is no logical scenario I could come up with why it would not work. After several attempts I came to the conclusion that either my computer did not like that card, or the card did not like my computer. I took it back to the store. I had every intention to simply get my money back and purchase a new card in the store. Right away I was informed that there is a 10% restocking fee. It says nothing about this on the receipt.The person doing returns saw that I was about to lose it if they were going to try and steal $15 from me, when I hadn't even had the card for 24 hours. I didn't even want a different product, I wanted the same card. They've lost this customer for life.

Friendly and kind staff, small-store atmosphere is refreshing change from big-box computer stores…read more You get the same hardware as the big stores but with personal attention, and that's something you can never expect from blue-shirted drones. Maybe the 1980's was on to something? Have shopped there before, will again.

From the owner: Computer, Notebook, Netbook, and Peripheral Sales. Software…read moreSales, and Licensing. Intel, HP, Lenovo Servers, SAN's and NAS Sales. Cables and computer related accessories.

I go into their store with a charging issue. The guy plugs my device in and says I need a new iPad…read more no effort whatsoever. I then asked if they had any wireless mice. he charges me $10 more than what was on the sticker. I consider this company terrible.

From the owner: Apple Authorized Service Provider for all warranty and non-warranty Apple products. Selling new and…read morerefurbished Mac and PC systems. New iPad & Apple TV sales. PC service for all Windows systems. iPhone repairs, batteries, screen replacements AppleCare service available on location. Hardware and software upgrades for Mac & Windows systems. Note we only service Apple iPhones, no other brands. iPad repairs consist of replacing the entire unit, we do not replace batteries or screens on iPads