ASK is absolutely the very best I have even heard about - beyond any of my expectations and they…read morebrought it in for the lowest part of the amount they had quoted to me which was already cheaper than any other quotes I had obtained. Their staff were so polite and helpful in explaining things to me (a complete dinosaur/amateur). I will be praising them for a long time to come and recommend them as highy as I have ever recommended anything to anyone -

ASK has been my go-to computer repair shop for several years. They are courteous and helpful, and…read moreon many occasions they have rescued my data when I feared all was lost. Good value too. Highly recommended!

Ordered a computer last Friday and it was at my door less than a week later. Great little unit at…read morea fantastic price. Eduardo was incredibly pleasant and easy to deal with as well. Will certainly use them again. Thanks!

Very pleasant experience. Quick and attentive service. Problems solved. Reasonable pricing.read more

We needed a quick charging port fix. Thank goodness for the Laptop Specialist. He was able to fix…read moreit for us the same day!! Such a relief.

Hello long time reviewer. Dont really do these types of reviews but this guy deserves a special…read moreplace on yelp. Its odd to see 20, 5 stars reviews thinking to myself what kind of experience is really going on? Here was mine. Starting with the kicker. I actually DO THIS type of work but i was extremely busy at the time and sent my wife. First Text. Asking about prices. No response. Call. Asked about prices and guarantees. Quotes one price at around 120. Take the laptop in person. Sent my wife because i was busy. Relying on this one man. Sees she have a workstation laptop, raises the hell outta the price to 200. Since I sent my wife and she handed it over oblivious. She comes back says it was 200 to resolder a freaking pin? Let me tell you it will take this man 5 mins to finish this task if hes good. 15 if he takes his time. The parts are literally in the dollar amount. Talking about 15 dollars tops and that's generous. Whats actually wrong with Toronto is people like him taking advantage of young people, college students, older people, and non tech savvy people like my wife. This guy absolutely, unequivocally, ripped me and my wife off. Here i am a year later writing this while taking her same laptop for guess what? Repair. Goodluck!

I have to say that after encountering what turned out to be a quick, one minute fix over the phone…read morewith another local computer company, could have cost me as much as $100 at Downtown Computers. I explained, on the phone, to both technicians at both companies what the issue was. One company helped fix it in minutes, and Downtown Computers wanted me to bring my computer in, with a $40 deposit, they MIGHT be able to fix the problem, no guarantees. I was disappointed at their unwillingness to offer up even the simplest of advice as opposed to having to bring in my computer in for what amounted to be the simplest of problems, albeit, one I couldn't fix. I understand that they are a business after all, and must stay in business in a very competitive field, but c'mon already!. A lot of people are probably very happy with their service, and they've served the Orillia area for quite a while, but I was let down by my experience.

I asked for help to send a fax and got none. Was told it was self-serve, but I was unable to…read morecomplete the task . Throughout the years I have purchased three laptops and one home computer, but will never be back again. I left the store today upset and completely angry. If you are needing this service, do yourself a favour and go to Midland library and stay away from the rude staff member with the red hair at the Midland Ontario Staples.

I have purchased 3 laptop computers and 3 e books as well as a number of smaller items from this…read morestore. The sales staff have been friendly and knowledgeable. I have never had a problem so I can't remark on their service department. I'm in the market for a new camera and this will be the first place I will go to buy one.

Fixed my computer perfectly. Did the work while I waited. I tested it afterwards and everything…read moreworked perfectly.

Very good service at a very good price. Friendly and professional. He clearly explained to me in…read moredetail what the problem was and fixed it in under an hour, at the price he had given as the estimate.

I was in need of a hard drive, so I called the store and asked if I could have a friend pick it up…read moreif I made a web order, the person said yes, as long as they can show my card and ID, I asked if a photo was okay, they again, said yes. So, I placed the order. Upon arrival of my friend, they tell her that they cannot give it to her, and they would not refund me for up to 10 business days. Will not be shopping there ever again! Very unprofessional staff

Bad return policies…read more Bought an upgraded power supply and upgraded video card. I am very tech savvy. For the life of me the drivers would not install. The video card refused to work. There is no logical scenario I could come up with why it would not work. After several attempts I came to the conclusion that either my computer did not like that card, or the card did not like my computer. I took it back to the store. I had every intention to simply get my money back and purchase a new card in the store. Right away I was informed that there is a 10% restocking fee. It says nothing about this on the receipt.The person doing returns saw that I was about to lose it if they were going to try and steal $15 from me, when I hadn't even had the card for 24 hours. I didn't even want a different product, I wanted the same card. They've lost this customer for life.

Friendly and kind staff, small-store atmosphere is refreshing change from big-box computer stores…read more You get the same hardware as the big stores but with personal attention, and that's something you can never expect from blue-shirted drones. Maybe the 1980's was on to something? Have shopped there before, will again.

From the owner: Computer, Notebook, Netbook, and Peripheral Sales. Software…read moreSales, and Licensing. Intel, HP, Lenovo Servers, SAN's and NAS Sales. Cables and computer related accessories.

I go into their store with a charging issue. The guy plugs my device in and says I need a new iPad…read more no effort whatsoever. I then asked if they had any wireless mice. he charges me $10 more than what was on the sticker. I consider this company terrible.

From the owner: Apple Authorized Service Provider for all warranty and non-warranty Apple products. Selling new and…read morerefurbished Mac and PC systems. New iPad & Apple TV sales. PC service for all Windows systems. iPhone repairs, batteries, screen replacements AppleCare service available on location. Hardware and software upgrades for Mac & Windows systems. Note we only service Apple iPhones, no other brands. iPad repairs consist of replacing the entire unit, we do not replace batteries or screens on iPads