ABSOLUTE WORST.. told the guy my desktop was used for my work last 5 years and I had lots of…read moreimportant files. Specially told him I don't need to "restore" it as that's something I could do my self but objective was to save my files. He calls me next day and says computer is working so I go pay $130 and pick up my PC../ only to come back home and find ALL my files had been wiped clean. He did exactly what u said DO NOT DO and even wrote down the issue so that there is no mistake on what I need done. Then to make it worse, when i called to complain, he says " it's all deleted,l I can't so anyone thing now and HANGS UP!!! The level of accountability and professionalism is unreal... !! I will be pursuing his business legally! PLENTY other shops to go to, don't make the same mistake I did!

These guys are the real deal. They know their hardware and software, which is not easy to find…read more They also want to be a local Arlington business. No sending your phone or laptop away for weeks for repairs. They are smart, fast, reliable, and honest. I have used them for both laptop and phone.

I recently took an external hard drive that had crashed because I have valuable information in it…read more The business advertises itself as doing data recovery. I dropped off the hard drive and was told that I would get a call in a few days with a diagnosis. There are signs everywhere that there is a diagnostic fee of $59. If you get the work done, the diagnostic fee is applied to the price of the work. After a week of waiting I called to get a status. I called on a Saturday and was told to call Monday to speak to the tech. I called backkn Monday and was told the drive was too damaged for any data to be extracted. I paid the $59 fee. See snapshot from my bank statement. I threw away the receipt. I then continued looking and found a place to ship it to, free of charge. They received it and immediately contacted me back that they are able to recover data, maybe not all but guaranteed recovery. That is in the works as I write this review. This is why I didn't write the review sooner because now I know for a fact that they gave me wrong information. I would be totally fine and cool with paying a disgnostic fee to get a diagnosis. This place didn't give me that. For all I know they may not have done anything. They said the drive qould not work with any of their software. I qould be totally okay with them being honest and telling me this is what is wrong, you need these parts and it will cost this much and we do not do it. It is obvious they do not have the expertise or equiment to do data recovery unless it is simple but if that was the case I could have done it. In any event, I do not feel that this business is ethical when they charge you to tell you something can't be salvaged when I now know it can be. I am upset and sharing this so it doesn't happen to you.

Just dropped in to have a look around this small run company who builds custom computers and…read morerepairs phones tablets and computers. Manager on duty was very kind and helpful, and they had a small supply of in stock available equipment ready for purchase for business users. They do carry a number of niche business computer pieces, as well as some gaming hardware pieces - such as nvidia series GT1070 card. I would definitely feel more comfortable bringing them my hardware for computers repairs than someone like think geek or the geek squad.

Shafiq is amazing; professionally and personally. He was…read moreable to recover documents from an old hard drive when Geek Squad and Micro Computers (advertised as the best) were unable to recover (some said "we may be able to do it, but it will cost a lot of money; no guarantees and the hard drive may be completely destroyed in the process"). Current "technical professionals" do not have the knowledge and experience known by their elders. I have visited Pro Computers over more that 20 years. Shafiq was recommended to me by a former employer. He is very knowledgeable in many areas of interest. Many of his clients are also exceptional. His diagnosis has always been knowledgeable, efficient, and reasonably priced. He solved my problems, and exceeded expectations. Those who I have recommended to him have all been pleased and impressed.

Reasonable prices for competent computer help. Needs more…read morewords. Silly requirement. Qwertyuiopasdfghjklzxcvbnm

Patrick is swift, efficient, and expert. He arrived on time and quickly solved a variety of…read moreproblems with two machines and installed better software. He will be our go-to guy for all future needs.

Nothing short of fantastic. Professional, supportive, knowledgeable and a nice guy. Quick and…read moreresponsive. Patrick seems to know an infinite amount about hardware and software to enable addressing all issues. I can't recommend him enough!

Richard at Brights Antique Slot Machines is fantastic! I'd been looking at slot machines for…read moreseveral years, and wanted to buy from a dealer rather than a random internet transaction. He patiently responded to emails many times over that time. I eventually found one I was interested in, and we spoke by phone several times about it. After comparing that machine to the same I found for sale, the price was reasonable and fair. I bought it, and it arrived on time and in excellent condition. I had a minor issue as I was getting oriented with the machine; Richard called me within minutes of my email and walked me through what I needed while on the phone. Couldn't be happier with my purchase and recommend Brights Antique Slot Machines!

I have had nothing but great sales and service from Bright's and cannot more highly recommend him…read more Honest with great integrity who goes the extra mile to insure you are happy with your purchase!

Richard is very good tech. He has done work on computer and printer. I will call him again if I…read moreneed computer help or printer help

I'd give 10 stars if I could!…read more Will and his team of MACgicians S-A-V-E-D me! I've always been a PC user and recently decided to join this century and purchased a MacBook Air (which I LOOOOOVE, incidentally). I had it just about three weeks before it had a major accident...a rendered unusable sort of accident that I can hardly speak of without getting mad all over again. I thought it was not salvageable. I ran to the Apple Store in tears asking for guidance, and oh how they steered me wrong. They recommended a place called Kroll Ontrak way down I66. I drove out there with my machine and left it with them for three days to "analyze it," for which they charged me $65. They called me back once it had been brought back from "the clean room," whatever that is, and told me that they had taken the liberty of beginning the downloading process. I thought that was all really considerate until they gave me the quote for this service. And I choked on it. It wasn't much really; they only wanted my mercedes and my first born child. And there was no room for negotiation. None. So I took back my computer, paid them for their so called analysis, and was on my merry way. I turned to Yelp and found MACS in Alexandria---what a stroke of luck that turned out to be! I called and spoke to Will (the owner). I told him about the fate that had befallen my beloved MacBook Air and his response was, "no problem, bring it in." He was able to salvage everything: years and years worth of files, some new software I had purchased and coincidentally lost the disks for, all my emails, bookmarks and photos! On top of all that, he was able to then file it all away properly on my new MacBook Air. There were no "clean rooms" and there weren't any sort of mysterious processes like Kroll Ontrak had described to me. The best part was that he didn't want my car or my kid, just $125. SO, so reasonable. Later that day I had logged in to my new computer and remembered a question I had meant to ask him about something else unrelated. I called and he offered to fix it for me by logging into my computer remotely using TeamViewer (my old company used to use that software so I was comfortable with this--I know how it works). Talk about customer service! It wasn't even related to the original problem, it was just a question about a functionality on my computer. He just whizzed right around on it and fixed it with no effort. He also pointed out a great mac tutorial site to me so I could learn how to use my computer more effectively. SO NICE! I will not hesitate to use Mid Atlantic Computer Solutions again in the future. They are GREAT!!!

I'm usually very apprehensive about taking my computer in for repairs b/c I don't know enough to…read moretell when they're being honest. This was NOT the case here. Will responded promptly to my online inquiry and laid everything out clearly for me so that I knew what I was expecting. Best, there were no surprises at the end. This was a great transaction and exactly what I want from this type of business: straight forward and no BS.

Have a several-years old Lenvo desktop that would POST and then shut down. Took it in and they…read morefixed it quickly and efficiently. I suspect the true issue was "operator error" but they were very polite and even helped carry the desktop to my car! Yes, they are a little pricey, but it was 80% cheaper than buying a new one, which is what I would normally do I got a follow-up e-mail the next day and Eric walked me through the graphics settings I needed to change to run it on my 50" display. now that's good customer service

LapFix wasted nearly $500 and hours of my time that I will never get back. My screen was splitting…read moreapart that required replacement that cost over $350. LapFix ordered the replacement, only to be sent the wrong product. LapFix re-ordered a correct replacement and charged me over $100 for labor. The replaced screen only lasted 2 months before splitting apart again. I'm not a hipster that drags my laptop around town and park at coffee shops for hours, my laptop rarely leaves my home. When I returned to LapFix they plan to order from the same supplier and will charge me another $350 to replace the screen. I said no thank you, at this point I might as well buy a whole new laptop. Hey LapFix, maybe you should change suppliers, they're probably selling you refurbished crap.