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Computer & Network Paramedics

2.0 (1 review)
Closed • 9:00 am - 5:00 pm

Services - Computer & Network Paramedics

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14 years ago

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Best Buy- Springfield - Store front

Best Buy- Springfield

(105 reviews)

$$

I want to thank Best Buy for helping us out with problem we had that the geek squad wasn't able to…read morefix but the manager Adam was able to in 5 minutes. My wife is over the moon. we've always used Best buy for everything from TVs and computers to actually a refrigerator freezer. so just want to say thank you so much! Adam. we will continue to use Best buy because of your service. Cmdr. RE Yantorno

This is one of those situations where you walk in thinking you're doing a normal upgrade and walk…read moreout realizing you just got played. I went to Best Buy in Springfield, PA to purchase an iPhone Pro Max 1TB through the in-store AT&T rep. I was told two things that turned out to be wrong: 1. I was told 1TB was the largest capacity available. Later I found out there's a 2TB option. 2. I was told my iPhone 15 Pro Max trade-in would be worth $1,100 in bill credits. What I actually received was $400. That's a $700 difference. That's not small. That's not "confusing fine print." That's the whole reason people do the upgrade in the first place. I called AT&T and they said I need the same salesman to sign a document stating he gave the wrong value. Seriously? So the fix depends on the person who gave the wrong quote being available and willing to admit it? I drove back to the store to handle it in person and -- surprise -- the salesman wasn't there. The employees who were there (Connor and Dennis) said they couldn't pull up what happened with my account. So I'm expected to trust a system that can take my money, take my phone, and activate my line... but can't display the terms I was sold? This is the second time I've had a problem with an AT&T rep experience, and it's the last. I'm paying off this phone and switching carriers. If you're reading this: do not do AT&T upgrades with a commissioned rep in Best Buy unless you have printed proof of the exact promotion and bill-credit amount before you hand over your phone. Otherwise the promises disappear the moment the transaction is complete.

PC Mechanux

PC Mechanux

(6 reviews)

Absolutely wonderful! My father bought this computer for…read moreme. Which was so thoughtful. However, I'm not that computer savvy. Luckily he bought Dell insurance with it. Well thank god ! (Kidding) they came out 5 times! Everything that could have possible gone wrong went wrong. They replaced my hard drive (two times). My cord 3 times. The computer never worked right EVER. I was so frustrated with it, my son and I share this laptop and he is starting his college forms. So I admit it was me that hit the laptop out of frustration. Laptop went dead.... I asked around to several parents if they knew a good computer person that could fix a laptop. My friend recommended him. We talked on the phone briefly. He came over and took the laptop, brought it back to me w/in 48 hours and it was fixed! It worked 300 times better than when it came brand new. He explained how some laptops come with bloat. And he was able to get rid of that and make it run smoothly. Very honest young man. Very respectful. Took his time explaining. I will 100% use again and will recommend him.

A great little repair shop…read more I needed to have a laptop screen repaired and the tech, Armando, diagnosed the problem, ordered the parts and had the PC back to me in less than a week. I had brought the Laptop to him late on a Saturday afternoon, and it was back in my hands by Wednesday. The price was right, too. The shop charges $70 for their service, plus parts and warranties their work. I won't hesitate to use him again.

Computer & Network Paramedics - itservices - Updated May 2026

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