Really enjoying my new training regimen at complete -- I come for one on one personal training with Kyle 2-3 times a week and I love how he's tailored my plan to my personal needs / goals! I reached out when wanting a plan that incorporated kickboxing and body weight workouts that target specific areas I want to tone but while getting in a full body workout each time and I'm so happy with how it's going! The Facilities are awesome, there's plenty of room to workout with individual trainers for personal training sessions while group classes are going on and to even workout outside. The Location is convenient and not terribly Far out of the way and there's Lots of parking which is soooo nice in comparison to other gyms without as much parking or shared lots with other businesses. Definitely a fan and I'm excited to keep working on my progress here :) read more

Kyle Winton, the owner, is a knowledgeable trainer and can be helpful. The problem is the operations side which is very poor. I asked Kyle to pause my membership for a month due to vacation. He agreed. I reminded him several times and he always confirmed our agreement. However, I was still charged for the month. Kyle said he would take care of it but didn't. I asked Kyle to NOT renew my 3-moth contract but it was renewed anyway. On the renewal email, they provide a phone number that no one ever answers and an email address which isn't valid. At this point I have to dispute the charges and cancel my credit card in order to prevent future charges. read more

If I could give half a star I would and I have never set foot inside the gym. Why you ask? Because I can't get anyone to A. Return a phone call or B. Return an email inquiry request for information. So based on those two unprofessional and basic service failures I call into question their qualifications to train anyone. Not to mention their complete lack of professionalism and basic courtesy. So no, I cant really compliment the gym itself because no one on staff there seems interested enough to return a phone call or an email. The email contact is the way that they request you ask for information instead of leaving a message on their BUSINESS ANSWERING MACHINE. I guess that should be the giant elephant in the room clue to explain their level of professionalism and "qualifications". My money will be spent elsewhere. read more

My wife and I were training here with there for about three months before my wife injured her wrist during one of our sessions and we needed to stop coming while she recuperated. We had just renewed for 13 more sessions (for $500) and had only used 2 of the sessions. My wife is still having wrist problems (it's been a little over 2 months now), so it doesn't look like we're going to be able to finish out our couples training sessions, plus our trainer left Complete Training shortly after we stopped going, so we would not even be able to finish the workouts we signed up for even if my wife could go back. I called to request a refund of the balance on our account and was told to seek it from my trainer as she had been a contractor and my fees went "directly to her." I contacted our trainer and she was happy to refund my money, but she told me she only received half of the charge CT made to my credit card (the rest was retained by the gym for use of their facility). She suggested I contact CT again for the other half. I dropped them another line (this time via email) and they refused to refund my remaining balance, saying it had been too long of a period since I paid them. They offered me a few personal sessions to work off the balance, but the whole reason we started there was so my wife and I would go together and, frankly, I'm so disillusioned by their attempt to pass me off to our trainer (and denying I even paid them directly) and overall poor handling of this whole situation that I have no interest in going back. To top it off, nowhere in our contract or communication was there a stated limit on when refunds would be issued, so they don't really have a legal leg to stand on; the owners are just being difficult. Anyway, I'm incredibly disappointed with my experience at CT. Our trainer was great, but the owners suck at customer service. read more

Best gym ever! Great vibes, outstanding trainers! Highly recommend to anyone trying to get back in shape!

These are my favorite people ever. Hated working out before but they made it enjoyable and worth it. They're the most motivational, understanding, friendly people i've ever worked with. I recommend them to everyone. They have changed my life completely. They're kid and dog friendly too!! Yes they will push you, but yes, it's worth it. Love this team!! read more