They did an excellent job! They were on site the next day after the flood and consistently worked…read moreto mitigate the damage. They were especially helpful in getting two of the offices usable even though doing so altered their typical repair schedule. For example, replacing vinyl flooring in the office we needed and addressing other carpet and vinyl flooring at a later time, instead of doing all of them together when all of the offices were finally ready for flooring.

They did good work once they started. They had multiple jobs going on so there were weeks we didn't…read moresee or hear from them. The finished product is fine. Good materials. Nice choices of flooring. Staff communication could improve amongst themselves and with clients. Overall the product is four stars and I would use them again just be prepared for delays in communication. Prices were high for material and labor.

**5 Stars - Exceptional Integrity, Expertise, and Professionalism!…read moreAs a family member, I have personally witnessed the tremendous emotional and financial distress my sister has endured following extensive damage to her home. What began as a manageable restoration issue escalated into a devastating situation, with damages and projected restoration costs reaching hundreds of thousands of dollars. Much of this hardship resulted from the actions of a previous mitigation company operating under the direction of an insurance adjuster whose handling of the claim raised serious concerns about negligence and professional accountability. Fortunately, we found Superior Water Restoration, particularly Heiden and Dallin, whose honesty, technical expertise, and meticulous assessment have been invaluable. Unlike others involved, they took the time to thoroughly evaluate the property, identify mitigation procedures that should never have been performed, explain the resulting damage, and provide a detailed, realistic assessment of the restoration work and associated costs. What impressed me most was their integrity. They did not exaggerate, make empty promises, or exploit an already distressing situation. Instead, they provided the clarity, transparency, and professional judgment our family desperately needed. After everything my sister has experienced, Superior Water Restoration is the only company we genuinely trust to undertake the restoration of her home. My sincere appreciation goes to the management of the company for demonstrating that professionalism, honesty, and compassion still exist in this industry. I recommend Superior Water Restoration without hesitation. They have earned something far more valuable than a five-star rating: our family's complete confidence and trust.

5 Stars - Outstanding Service and Exceptional Professionalism!…read more I cannot speak highly enough of Superior Water Restoration, particularly Heiden and Dallin, whose professionalism, dedication, and genuine concern for their customers truly set them apart. From the beginning, they demonstrated exceptional knowledge, responsiveness, and attention to detail. They approached a stressful and challenging situation with confidence, integrity, and a sincere commitment to doing the job right. Heiden and Dallin went above and beyond, not only in their technical expertise but also in their communication, patience, and willingness to help throughout the process. Their professionalism and personal accountability were especially reassuring during a difficult time. It is rare to encounter a team that combines such outstanding workmanship with genuine compassion and integrity. I wholeheartedly recommend Superior Water Restoration and especially commend Heiden and Dallin for their exceptional service. They are a credit to their profession and a company that deserves recognition!

My hot water heater leaked all over my laundry room, causing water damage. Epic restoration was…read moreamazing to work with. They were prompt, answered all my questions quickly, and made it a seamless process from start to finish. Their project manager Anthony stopped by a couple days after the water damage happened and got everything into motion immediately. Not even exaggerating, 15-20 minutes after he left I had someone checking my house for asbestos before the demo, and the next morning the demo crew was there. They worked directly with my insurance to get everything taken care of. Thank you so much for such a seamless process!

Epic Restoration charged us $1,884.71 to demolish or "mitigate" 9 sq ft of our bathroom…read more There was no rebuild. No documentation. No accountability. Just a vague invoice and a threat to increase the amount if we didn't pay immediately. We hired them expecting restoration -- their website says they handle both mitigation and reconstruction. After demolition, they suddenly claimed they don't do reconstruction at all. When we questioned the charges and asked for moisture logs or any kind of justification, they refused and raised the bill. We took them to small claims court. We lost. But that doesn't make what they did right. We ended up paying nearly $2,000 for a torn-up bathroom and had to hire someone else to fix it. Learn from our mistake and hire literally anyone else. Everything in this review reflects our honest opinion and direct experience.

A couple rooms in our basement flooded with the recent rains, and an unfortunate tree branch in a…read morewindow well. I got a lot of the water sucked up (at midnight, as is always the case) and the carpets pulled back, but it was more than I would be able to handle the next day, given three kids under 6. I found Anchor on Yelp, and based on the amazing reviews, called first thing in the morning. I was not dissappointed. Frank was out within the morning, assessing the damage and gave several options on the scale of diy to full service. He suggested just renting the fans and a dehumidifer, since I'd done most of the work with the carpet and padding. His rental prices were right on par with Home Depot (which I'd also called earlier) save for a small fee for setup/pickup. Which again...three kids. 100% worth it to not have to lug giant carpet fans and a dehumidifer up and down my stairs, and to and from HD. And even though I went the more diy route, Frank was so patient with all my questions about fixing our gutter drainage, foundation repairs, and replacing the carpet pad. Would 100% recommend Anchor. I hope to not need their services again, but if I do, I'd call them back in a heartbeat.

I had a few concerns about having mold in my bathroom. I called Frank to see if he could come look…read moreat it. He asked me a few questions and told me what I could do to manage it. I'm sure it's a very common problem that I have with not enough ventilation in my bathroom. He even called me back to recommend a good caulk! It was like talking to my dad and him telling me what I should do! Such a cool dude! I appreciate you, Frank!

These guys are INCREDIBLE!!…read more My stop and waste valve failed right up next to my home, and I had water in several rooms in my basement (family room, and a bedroom). I contacted the insurance company, and I was expecting to have to replace walls and carpet. They put me in touch with Utah Flood Guys, and told me that they would be able to handle the water, and just to let UFG do their thing. They knocked it out of the park!!! They arrived right on time, and were super calm and collected while I was peppering them with a whole bunch of questions and opinions. I was concerned that just a few fans would not do the job, and id be worrying about a musty smell and possibly left over water. They understood my concerns and took the time to explain the process, to put me at ease. Their equipment was quite impressive, and it was very clear early on that these guys weren't just placing fans. They knew exactly what they were doing, and they were coordinated, clean, and quiet. I can't stress enough, the piece of mind I felt while watching them work. It was super reassuring. They saved me thousands of dollars of repairs, and increased insurance claims. It has been a few months, and I can tell you that there has never even been a whiff of a moldy and musty smell. They left me with a bone-dry basement, and that is all I could to for. They just nailed it! Utah flood guys did a great job, and I want anybody in the same situation to hopefully see my experience, and know to call these guys, because they will take good care of you. I posted the same review on Google, but as a Mac user, I wanted to leave one here as well.

We had a sudden water disaster and were overwhelmed by how much damage there was. Dallan from Utah…read moreFlood Guys showed up ASAP, truly within hours of us calling, and immediately got to work. The same day mitigation made all the difference. His communication was excellent from start to finish, and the pricing was more than fair, especially given the urgency of the situation. Professional, reliable, and incredibly efficient. Utah Flood Guys is absolutely a five star company. Highly recommend Dallan and the team for anyone dealing with unexpected water damage!

It's hard to know whether or not to trust online reviews anymore, but with these guys I decided to…read moresee what all the glowing reviews were about. Turns out: they're about a truly great company, with cheerful, supportive technicians--and MAN their communication is *killer.* They were prompt by both phone and text, kept me up-to-date on when I could expect them to arrive, talked me through every single step of the process, and didn't talk to me any differently than they talked to my husband (which, unfortunately, is all too common with technicians, I've found). Our story: we had a puddle of water in our basement after a recent thunderstorm. Glenn and Ryan showed up within an hour, calmed our nerves, helped us inspect our home, cleaned up the mess, and left us with some fans to dry out the room. Their prices were reasonable, and they came back today to pack out the fans, exactly as they'd promised. In short: at every step of the process, they knocked it out of the park. All these glowing reviews you're reading? It's not a scam or some kind of marketing ploy. It's a reflection of a really exceptional company who is actually *enjoyable* to work with.

We had a pipe burst unexpectedly downstairs in our home. I was able to get most of the water up…read morequickly, but I knew I had to hire professionals to make sure no mold was growing. These guys arrived promptly, the staff were intelligent, knowledgeable, and well presented. The cleanup took a few hours, and then they left San's to do the work for two additional days. I am extremely pleased with this company and recommend it.

AAA Restoration Utah is hands-down the best water damage restoration company in Utah. After we had…read moreunexpected flooding in our home, their team responded immediately and treated our emergency like it truly mattered. From the first phone call to the final walk-through, everything was handled with professionalism, urgency, and genuine care. They took care of the entire water mitigation and drying process, including removing damaged materials, setting up industrial dehumidifiers and fans, and making sure there was no risk of mold or long-term structural damage. Their technicians were knowledgeable, respectful, and incredibly thorough. They explained every step so we always knew what was happening and what to expect. What really stood out was how easy they made a very stressful situation. They helped with insurance documentation, answered all of our questions, and worked quickly so our home could get back to normal as soon as possible. The quality of their work was outstanding -- everything was left clean, dry, and safe. If you're in Utah and dealing with water damage, flooding, burst pipes, or emergency cleanup, I can't recommend AAA Restoration Utah enough. They are honest, fast, reliable, and truly experts in their field. This is exactly the kind of company you want when your home and peace of mind are on the line. Thank you AAA Restoration Utah for taking such incredible care of our home!

Shaan and Ram Builders were great to work with. Very responsive to all our questions and the house…read morelooks amazing. We had to replace one side of stucco completely and decided to refinish and change the rest of the house's color at the same time. The work was done quickly and professionally. Shaan was great with communication and made sure the end product fit our needs.

This company is working on the apartment complex that I live in. Back at the end of May, one of the…read moreboards from their scaffolding fell onto my car and wrecked the hood of my car. Our leasing office gave me the contact information for Paul who is the guy in charge of the project. I gave him a call and discussed what happened and he wanted photos. I sent them to him and he said he submitted them to a repair shop. I hadn't heard back in a little bit so I followed up and he never responded. Then, signs appeared on the scaffolding saying that the company wasn't responsible for any damage caused to vehicles. Paul has yet to respond to me since his initial request for the photos and informing me he submitted the photos and it's almost been a month since this happened.