Fantastic service from Bill (Bethesda)! He very quickly evaluated the problem with my android phone…read moreand repaired it quickly and efficiently. I'm seriously challenged by modern technology, and my sons are Apple only people (i.e., their eyes glaze over when you mention "android"). Accordingly, I was grateful that Bill was able to disregard my lack of knowledge without making me feel stupid. They now have a loyal customer for life.

I'm very happy with the customer service in this store. I like their honesty. I trust the staff to…read moredo their job very well.

We highly recommend Paul from PWS Electronics after he solved several issues with our Sony TV,…read morewhich had (gasp) suddenly and unexpectedly stopped working. He immediately responded to our inquiry and led us remotely through the steps needed to get our TV back up and running like new. His expertise and commitment to customer satisfaction makes him a very easy 5-star recommendation. Thank you Paul!

Honest and doesn't mess around. Provides up front advice without running up service chargesread more

Fast and great prices, other guy down the street wanted more and could not fix in the evenings.read more

A true measure of a business is how they handle things when things go wrong…read more I want to start by saying the actual service experience was good. Fast turnaround, friendly staff, and when my first screen replacement had dying pixels, they replaced it under warranty without any pushback. That part of the experience deserves credit. However, the second replacement screen was also defective. Graininess in low light, visible dark spots, and the screen would go completely black during phone calls. At that point I asked for a refund rather than a third installation, since I'd already spent enough time and didn't want to gamble again on the same part. This is where I think the real test of a business happens. Anyone can deliver good service when everything goes smoothly. What matters more is what happens when it doesn't. I had an independent diagnosis from Apple confirming the display issue, and the shop initially agreed to a refund on the condition that I return the old screen. The problem was that Apple, who repaired the phone separately, retains all replaced parts as their own property and doesn't return them to customers, a policy I confirmed directly and documented for the shop. In the end, the shop declined to issue a full refund and only offered a partial refund for labor, even though the part itself was the source of the defect, not the installation. I came into this wanting to be fair, and I gave the business multiple chances to resolve it. I think it's reasonable to expect a full refund when a product fails twice, especially when returning the part wasn't even possible due to circumstances outside my control. I'd recommend this shop for routine repairs based on their speed and friendliness, but be aware of how they handle things if something doesn't go as planned. They would reference that they work with the local Apple Store, but I spoke with the Apple Store and they have several customers come in after poor third party replacements and service.

Corey is a true master in vintage audio repair. Great communication and timely service so glad he…read moreis in the NOVA area! Thanks Corey, enjoying my Onkyo TX 8500 once again.

Came here for the first time to get the screen protector on my Samsung Galaxy Z Fold replaced. In…read morethe past I have done this myself before but since this is foldable it requires a special process. There was no wait and I was in and out in no time. The cost was much less than I expected. The staff was friendly and they did great work. My phone now looks like new again. Would definitely recommend.

The staff was communicative and efficient. They were able to fix minor water damage in my laptop…read morewithin 24 hours. Highly recommend.

The price was reasonable. While other repair shops would have charged over $50 for diagnostics and…read moremore than $100 for repairs, Tech Doc offered an affordable combined rate for both services. I had a phone that kept resetting, and other repair shops were unable to resolve the issue until I visited Tech Doc. The technician was able to fix the problem within three days, even though it was an uncommon issue he hadn't encountered before.

Super fair pricing and very efficient. My nephew had an issue with his PS5 hdmi port and I brought…read moreit in the same day and it was also ready the same day. Great customer service as well.

Fantastic service & super fair prices. Nice people too. It's a good day when you find a services…read moreprovider that you can confidently turn to with no question when needed. Look no further.

Another good job. They got the part, came on time, and solved my problem. Most of the cost was the…read morepart, which you can't blame on A-1. The tech inspected for other potential issues as well.

Very happy with the services Alex provided. Just moved into a new home which came with a 75'' TV…read more TV was fine until about 3 weeks after we moved in. Hence why they most likely left it LOL but given it was free and only a 2021 model, we figured it would be worth a shot to try to get it repaired. After spending some time trying to troubleshoot on our own we decided to look for TV repair companies. We were hesitant and were pretty close to trashing it because it is a huge TV and weren't aware at the time if someone would come to the home for diagnosis and repair. We searched on Yelp and chose this company based on their reviews. We were not let down and our TV is working now. My experience with Alex was excellent. He was responsive throughout. Before he even scheduled to come through he asked me to do a hard reset to hopefully resolve the issue and save us having to pay him to come diagnose it in person. Unfortunately, our TV does not have a hard reset button (some Android TVs don't have this button). He was flexible with our scheduling for both diagnosis and repair. Once it was diagnosed he ordered the parts. He just received the parts and repaired the TV today! Highly recommend Alex and his company, and hope others will consider his services in the future. Not sure why there are 2 bad reviews for this company BUT one thing I noticed for both of those reviews is that both of them come from people that are located in San Francisco and both only have one review (this company). Not saying they are fake but it is kinda sus that the only 2 bad reviews he has on here are from out of state, literally across the country, and same city locations. I also noticed that there are 8 reviews for this company (ALL of them raving reviews recommending this company) that are not included or taken into account for use to see. So make of that what you will but I HIGHLY recommend this company. They are my go to for electronics repair needs!!! Thank you Alex!!

Alex runs a small shop but runs it well. He was able to diagnose and fix our entertainment unit and…read moregot it up and running, saving us the hassle of finding a replacement and rewiring. You won't find anyone better than Alex!

I have asked Bruce to help me with a number of things over the past few years from repairing my…read morewife's grandfather's antique radio, to cleaning the inside of some of my older solid state equipment, to in-home consultation on hi-fi and a potential home theater set-up. He's very knowledgeable and helpful.

We have a 20-year old Bose that stopped working a while ago. I tried to get it repaired with no…read moreluck. Everyone recommended that we buy a new wireless system instead. Then I found Bruce, who got it working perfectly again, much to our great delight. He also helped us update the way we control certain functions, including making custom switches for us. He's fantastic to work with: knows so much about sound systems and is perfectly willing to research what he's not familiar with. His fees are reasonable and fair, particularly, given the wide range of experience he brings to bear. Highly recommend Bruce - you will be happy with his results.