Our piano has been saved! It had been left behind when my daughter moved to the West Coast many…read moreyears ago and had not been tuned at all or played much since except during her visits home. I was afraid it was destined for the curb and asked PianoTek to look it over. They spent a great deal of time patiently tuning it and got it back into good condition, while telling me about its origins and how to properly care for it. They even played it a beautifully. My daughter is relieved to know her piano will still be here when next she visits, and I think she'll be very pleased with how it now sounds.

I was looking for a baby grand piano to replace my digital piano. After doing some research online…read moreand went to a few big piano stores, i found my love - a Yamaha C1 in great condition in Pianotek. Dennis, the owner, was very helpful and knowledgeable. He has a great selection of pianos in his store and the price is very reasonable compared to other big piano stores in the area. Dennis said I can even use the price i paid for my Yamaha to upgrade to a Steinway as a credit within 10 years! After sale service is great too. I got my C1 6 months ago and Dennis is the one who maintains and tunes it. I will highly recommend Pianotek to anyone who is in the market of buying a quality piano.

Joan was able to fit me in on short notice, and she did an excellent job. I appreciate her…read moreknowledge and willingness to share helpful insights.

Truly a wonderful experience having Joan tune my new piano. She was very quick to reply to my…read moreemail, answered all my questions on the phone, was available to come to my home within 48 hours, and showed up right on time. Joan is clearly a master of her craft with tons of experience. She patiently answered my 10 billion questions about new piano ownership, and even took a lot of time to research specifics that were applicable to my piano, since it's a hybrid acoustic piano/digital "silent" piano. She also offered reasonable, practical, solutions and options to ensure optimal maintenance, for instance with maintaining ideal humidity levels in my home as well as potentially installing humidity controllers within the piano. Lastly, it's important to mention her prices were very reasonable. I can tell she really cares about what she does. On a side note, it was also extremely satisfying to watch and listen to her tune a piano. Very highly recommended!

My childhood home was in the last stretch of closing and I had to find a good piano mover in order…read moreto set an actual closing date. The entire house needed to be completely cleared in only 4 days for the final "walk through." I had already flown back to LA but was confident that I would find someone on Yelp in no time. I searched piano movers in the Westchester, New York area, read several reviews and then made a few inquiries over the phone. After getting a few price quotes, my intuition told me to go with Sherzod at "Magic Piano Movers." He was very nice to talk with and took the time to explain step by step how they would pack up my baby grand piano before they moved it to its destination in Monroe, NY. The price was $650 which included gas, tolls, packing it up securely/safely, and setting it up at the new location. He also asked if any steps or stairs were at either location since they charged an extra fee for any steps over 3. Sher was very honest and upfront which I appreciated. My cousins met the movers at my house at 9:00 am on Saturday. They told me that they were on time, early even, and did an excellent job getting the baby grand out of the house. They broke it down, wrapped it up to protect it and got it on the truck very quickly. It was comforting to know that my piano was in good hands while 3,000 miles away. I HIGHLY recommend Piano Movers.

Inquired to have an upright piano moved one mile. The contract they is confusing and filled with…read morecontradictions. Here is an example: "Unless a greater valuation is stated herein, the depositor or owner declares that the value in case of loss or damage arising out of storage, transportation, packing, unpacking, clearing or handling of the goods and the liability of the company for any cause for which it may be storage, transportation, packing, unpacking, clearing or handling of the goods and liability of the company for any cause for which it may be liable for each or any piece or package and the contents thereof does not exceed and is limited to the standard/minimum amount set by the comp any and based on the size of the instrument." I asked them to add the value of the piano to the contract and they refused. At one point they didn't want me to call so we had to go back and forth over text. Who does business that way??? To have the piano covered for its full value they asked me to pay $150 extra for insurance. How can a piano moving company not have their own liability insurance that covers the total cost of a piano??? Eventually I got tired of texting and went with someone else. Bottom line, train the people answering the phone so they understand the business, can make decisions and don't have to go back and forth to "the boss" and make the customers wait all day over text to get basic agreements settled. Very unprofessional.

Instrument: 1969 Kimball Console piano. Activity: Regularly…read moreplayed several times a week. Was behind approx 7 years in regular tuning routine. Prior to that gap, was on an annual schedule. After a not-so-good tuning from another piano tuner earlier this year (who broke a string and blamed the piano's age on the string's condition and also as being the problem of why it did not hold the tuning 3 months later), I reached out for a second opinion and re-tuning from Well-Loved Piano. Best decision I made this year! Not only did Kenny assess the condition, he replaced the broken string and tuned the piano to perfection, but also fixed the root cause of a long time sticky key that was able to be replicated on my test-play before he left. Taking the time to find the root of that problem won me over! I have already booked next year's tuning before he left. Kenny knows his stuff!

I reached out to Well-Loved Piano because we moved out to Long Island 4 years ago and neglected to…read morehave our upright piano tuned. I made the appointment online and Kenny came to the house right on time. Kenny was polite and professional. He has a warm, friendly manner. I was worried about how poor the condition of our piano might be after 4+ years of neglect. To my surprise and relief, Kenny said our piano was in good shape. It needed to be tuned but was otherwise in solid operating condition. The tuning lasted an hour, and the piano sounds great. Kenny does high-quality work, is very knowledgeable, and is a pleasure to speak with. I highly recommend Well-Loved Piano for piano tuning! Michael L

Greg has tuned our piano a couple of times and he is always on time and friendly and does a great…read morejob. Highly recommend!

Terrible. Confirmed an appointment and then decided couldn't make it. Don't rely on this personread more

Sam, the manager there and V.P. of Sales & Marketing for the whole company, is amazing. Super…read morefriendly, honest, low-key, and no pressure. He has also done wonderful things for the community, including hosting annual piano competitions, fundraiser events, and offering opportunities for teachers to book his space for recitals.

This was our first visit to Melville's Faust Piano store located in a small strip mall on a busy…read moreBroad Hollow Road. The only reason we were visiting this location is because our children were having a recital in their downstairs showroom. From what I read, they are the largest piano store to offer Yamaha Fazioli Bechstein and Bosendorfer pianos. In addition, one would find many used restored Steinway pianos. They seem to sponsor many events which include children recitals, classical piano, concerts jazz concerts, and many other events. Personally I see this has a wonderful marketing concept that surely provides visibility to this popular piano store chain.

Harriet is the absolute best! She is extremely knowledgeable on all things tuning and the kindest…read moreperson! My piano was wildly out of tune, she worked her magic and now sounds amazing. Couldn't recommend her enough!

Harriet is awesome to work with. I recently purchased an older piano for my children. Harriet…read moreworked with my busy schedule to get my piano tuned and working good as new. She is timely and professional, experienced and does great work!! Highly recommend.

Very fair and honest - moved our famiy piano from Westchester to Long Island. Great communication…read moreand care. Professional and offered tips on how to best clean and care for it. I will be using him again to tune it in a few weeks. We found our person when we have piano needs:) Thank you.

Excellent, professional, congenial service. Very accommodating. Helped arrange my interstate move…read moremy Steinway, Model B without a hitch or scratch. Would definitely use Bill Rogers, the Piano Mover, again.

Justin and Noel were very professional and delivered and tuned our piano with great care! I would…read morerecommend them! ML

I had my piano moved by them and Justin was very helpful, he took care of my piano and they were…read morevery affordable. I'll definitely have my piano tuned by him. Highly recommend!