In the past we've had service plans with larger HVAC companies that always seem to come with…read moresurprises or unnecessary repairs. Eric and Smart Heating and Cooling don't mess with that. Professionals that work with integrity.

Late on a hot, summer Monday evening we noticed that our house seemed stuffy even though the air…read moreconditioning was running. We checked the outdoor unit and sure enough it wasn't working. We have a home warranty that dispatched the service call to Smart Heating and Cooling. Their response time was quick; they were knowledgable and professional. They gave me a time frame within which they would be able to address the issue. They arrived on time and were beyond courteous. They had the parts on hand and the issue fixed within 30 minutes. I highly recommend Smart Heating and Cooling.

Have used Santa Fe HVAC for years. Did a great job on quickly replacing my AC when it went out…read moreabout 3-4 years ago on the hottest day of the year. Current technician is high quality guy, Mike. This company is now owned by PRIVATE EQUITY and is everything bad you have ever heard about PE. Coldest day in December, Saturday night, heater goes out around 9PM. Called and the answering service didn't even know what company I had called. "Someone will call you back on Monday when they get into the office." HELLO!?!? my heater is out on the coldest day of the year. Is there is no emergency service available? "Oh yes, we have an emergency service option and they will call you when they get in on Monday." Monday 9am, got a call. VM. No urgency, no nothing. AVOID Santa Fe HVAC and any other company that is PE owned. I was on a service agreement and they would not refund the unused visit. AVOID.

My mother scheduled a appointment for a fall check up on a system she purchased 11 years ago from…read morethis company...has had 0 problems from system and techs for a very long time ...however the tech that came recently was not professionally dressed with shoes falling apart ....my mother was not comfortable giving this employee her debit card BASED on not professionally dressed .. she chose her credit card .... 2 HOURS LATER THE CARD INFO WAS ATTEMPTED USE AT A FAST FOOD LOCATION!!! ...WTF ...REALLY !!!!!!!!!!!

John responded to our call within minutes. Once he determined it wasn't a dire emergency he came…read morethe next day which was on a Sunday and fixed the issue in under 30 min and our charges were very reasonable. I highly recommend John and AA Drain Medic.

I called and spoke with John about a sudden plumbing issue involving sewerage that prevented the…read moreuse of toilets and showers, and he provided a very fair quote and was able to come the very next day. He fixed the issue in under 5 minutes, explained what had happened and was very knowledgeable in answering all our questions! He was also kind enough to answer questions on HVAC and gave a quote on the spot for other work we are considering. 10/10 would recommend this business, and will definitely be a repeat customer for any plumbing and HVAC needs in the future.

We are a commercial property that has used this company for over 20 years; however, Brad purchased…read morethis business. We have tried to use them over the past few years and have not been happy with the results. Last time we contacted them, Brad sent a Tech that had no idea how to work on our type of HVAC. We have never been contacted to ask if we could get someone else or did Brad send another Tech, NO HE DID NOT!!! I think he needs to learn what customer service truly is and I wish for Fred Wiliams that Brad would change the name of the company. I wouldn't want my name on his company. Finally, moving on and will never use them again!!!!!

10 STARS! I requested 3 estimates from companies I found on Yelp. Brad from Fred Williams and Son…read moreHeating and Cooling showed up on time for the estimate. He was polite, thorough, complimentary of his work crew and gave me a written estimate before he left - it took maybe 30-40 minutes. I liked that he didn't try to MANsplain things to me, or give me a bunch of useless info (like the other 2 reps from competing companies did). I finally received the other 2 estimates within a couple days and Fred Williams and Son was the most affordable, even with a HIGHER rated unit. We made arrangements to do the work on a Wednesday. Brad called me back and said the unit he quoted was on back order. I could wait, or upgrade to a more costly unit. I was immediately skeptical, because I am a single woman and have been given ridiculous quotes on everything from deck repair to new windows, plus I'm a buyer and contract negotiator by day, so I tend to think that salesmen are slippery and things are usually too good to be true. However, the upgraded unit met the criteria for an Energy Rebate from the utility company, so I would actually be paying LESS than the first unit he quoted. I asked for it in writing, to which Brad responded via text that they would honor the rebate. They showed up on time. Completed the work without issue. Clean cut, nice, respectable crew. My home is nice and cool. I got the rebate from Evergy. 10 year parts and labor warranty. I couldn't be happier. It was a pleasant experience.

Greedy. Money hungry. Messy. Disorganized. Just don't…read more He cares more about squeezing every last penny out of his customers, than doing what is right. They told me once the work was done, to plug my car in to make sure it was working correctly. It wasn't. The tech was cold and in a hurry to leave-- making zero attempts to solve the problem. Instead, stating "it's probably because your car is fully charged", as to why the charger was not indicating it was charging. I ran the battery down on my vehicle, to attempt charging again. However, the charger still did not indicate it was charging, when plugged in. Bickimer expected me to troubleshoot the issue myself, asking me to flip the breaker, and when that didn't work, telling me to open the charger up and make sure everything was how it should be. After telling them I was uncomfortable doing that, they agreed to come out and address the issue. That agreement was quickly negated when they decided they THINK the issue is within the charger itself, and not a problem with the install. To which, they say they will need to wait for the replacement part, and to let them know when it comes, and then they will come back to fix the issue. A little over a week later, the part arrived, I reached out to Bickimer to get the charger fixed--now they want $295 to do so! So now, unless I pay an additional $295, I'm stuck with an EV charger, hardwired into my home that does not fully function, and will not indicate whether it is charging or not. In addition to this-- Bickimer is very unprofessional. The techs did not arrive until nearly 40 minutes after our scheduled appointment time-- no notice given. Once things go south, Spencer will refer to you however he wants and blame it on talk to text. Good luck getting Mike to hold a conversation and face the situation. He'll leave it to his front desk girl, Briana, who is so disorganized that she'll reach out to you several times to schedule, once you're already scheduled. Don't get me started on the mess they left behind on my wall! I highly suggest you don't spend your hard earned dollars at this company, and advise your clients not to spend theirs here either!

Bickimer is my new favorite team for all things Electric. Bickimer responded to my call quickly…read more Danny & Spencer arrived on time, were professional, easy to work with, answered my questions, and their pricing was reasonable and competitive. They quickly diagnosed & fixed a wiring issue in an old fixture, and went above and beyond, replacing the fixture with one I had previously purchased. They even worked in a whole house Safety Inspection for my 1950's ranch, after I approved the quote. I would definitely call them again.

I had two toilets in need of repairs. Patrick Phillips responded to my call for help. During his…read morefirst arrival, he was able to address the issue with one toilet but needed to order parts for the second. He returned today to complete the job. I could not possibly be more pleased with his service. I found him to be extremely pleasant, professional and capable. I feel I have found "my future plumber".

had two previous quotes one was to replace a line that was not part of the problem at all 2k…read more second plumbers 15k needed to replace everything wow!! friend said call these people she knows of a person that works with them so called him , he said i will have my expert call had him out and he nailed it. I knew what the problem was not, and had snaked it , replaced some things but sill having an issue. He brought up something that I had not found while reviewing youtube and seraching and he was right i thought it was a vent problem. mathew figured out what it was and fixed it . GREAT JOB!!!!!! cost 550$

Called at 4 pm on a Friday with temp outside in the teens and inside house temp down to 59. Heating…read moresystem had stopped working. Mark was here within an hour and worked for 2 hours to trouble shoot and do an interim fix. Mark reviewed options for replacement. Old system is 23 years old. Mark was able to provide a complete HVAC made by Trane installed quickly. Very professional and considerate. Excellent communication. Highly recommend.

I highly recommend Jack Harrison Heating & Air Conditioning. The owner and staff are professional,…read morebut friendly and informative; their prices competitive, no upselling or pressure; our AC installation was promptly scheduled and went very smoothly -- we barely knew the technician was here. An overall terrific experience. We won't hesitate to call Jack Harrison HVAC for any/all future needs and suggest others do as well.

I have used Justin for couple years, he has replaced my A/C system, fixed my heater, done…read moremaintenance, etc! he is by far the most prompt, efficient, reliable, honest, and cost effective HVAC guy around! I have used several companies and Justin is the best! I do not believe Steve B and the other one star review and you shouldn't either! I am a disabled combat veteran going through stage 4 liver and colon cancer, my word is everything I have!! Justin is the only HVAC guy my family will ever use!!!! trust 100% in him I guarantee you won't be disappointed!

Great timely service. Responded quickly and had time to squeeze in our call the next day…read more Explained everything in great detail and fixed something the big service providers missed. We're definitely using Justin for our future needs.