Was connected with David Garrett's business through our home warranty company. He told us our work was not covered by the warranty. He agreed to do the work, we agreed on a price. He did not provide a contract in writing. Expected payment after work was done with the agreement that he would return to finish on a hot day when he could check the temps from our AC vents. Being first time home owners, we foolishly paid and were sent an invoice marked paid. There is work listed on the invoice that has not been completed. It's been nearly 2 weeks, and the proprieter has kept in touch, but has not returned to finish the work. After several hard to believe excuses and no-shows, it is plainly obvious that he has screwed us and has no intention of finishing. A hard lesson learned. Please do not give this business your money.
8/6/18 Edited so you can see original review: proprietor came to "finish" the work and left a huge hole in our hardwood floor with a promise to return the next day with the grate. That was July 3, it is now august 6. We bought the grate ourselves after waiting days with a hole in our floor and didn't hear from him again until he was sent our BBB complaint a SECOND time, on august 2. He fixed our AC, I will give him that. But the price we agreed upon was for him to re-drywall anything he tore down, thouch up any paint that was messed up (which we bought paint for), and "leave the place better than when i came to it." There are holes in our basement, a grate we had to buy and install ourselves because of the 2 foot wide hole he left in our living room, and he didnt even bother to remove his dust screen and trash. None of it was done. He's now trying to call and tell us we need to be more respectful.. this from the guy who took advantage of us almost 2 months ago. We may have been stupid to do a verbal agreement, but we aren't running around KC ripping people off. If choice warranty tries to send this guy into your home, tell them you want someone else. I don't even trust that he was qualified to do all the work he did. read more