When we purchased our home, Town & Country serviced our HVAC system, cleaned all of our air ducts,…read moreand installed a whole-house humidifier. From start to finish, their team was prompt, efficient, professional, and courteous. The quality of their work and attention to detail exceeded our expectations, and we couldn't be more pleased with the service we received. We highly recommend Town & Country to anyone looking for reliable, high-quality HVAC service!

Pleased to write an update after having Town & Country out again for some a check up on the A/C…read more You can schedule online, and in this case they were booked up several weeks for routine check-ins, but fortunately we weren't having any issues with the unit so it was fine to wait. I ended up calling and they were very friendly. It's a four hour wait and they'll text with a GPS enabled link to track them. We had a tech named Joel come out and he was highly professional, and really did a great job. He ran all the diagnostics, wasn't pushy about anything but did let me know about some available offers, and found our A/C capacitor was basically on it's last gasps. He even showed me the diagnostic report which helped me to realize that, yeah, we gotta fix this. My A/C unit also has this high pitched whine to it, just always has.. but Joel tightened a few extra bolts and got the noise to die down which was a huge win. I love sitting on my porch and that noise has been slowly eroding my sanity. He also cleaned the ever living hell out of my coils. I mean, he took everything about, took his time, used a cleanser, and they came out looking brand new. Between that, the filter, the new capacitor, we should have an efficient and fully operating A/C as we head into the hottest time of the year. My last review I said I think I've found my go-to for HVAC stuff, as they seemed professional and a step up from some others I've had out over the years. After a few visits I can definitely say they'll be my first. Go with the local guys and try them out for yourself.

I had to replace my HVAC system and these guys were awesome! From the estimate to the install they…read morewere knowledgeable about HVAC systems and the units they were installing. They were very efficient they installed the A/C unit and furnace in one day. If you need any HVAC work I highly recommend using them.

Being honest and competent. I had a bad experience. I would never hire this company. Came into my…read morehome and made adjustments to my thermostat and caused me heat and air conditioner to run at the same time. Ran my electric bill up 3 times the usual amount. Then lied and said my furnace valve was broken.

Jim and his team are amazing! We needed a new system and they had the best estimate and gave us a…read morelot of choices to find what would work in our budget. They showed up on time, did all of the work they could before having to shut down the ac so the house was comfortable even though it was 106 today! Very efficient and respectful of our home and property, they left the areas they worked on better than they found it. Friendly, not pushy and even upgraded our humidifier wiring to work with our nest thermostat for free! I highly recommend them for service or a new install!

Really should be the industry leaders in this area, no BS, family owned and gets the job done…read more Very reasonable pricing and products. Knowledgeable staff that can answer your questions directly, no need to transfer to third-party vendors. Office personally set up our warranties for us on a whole AC system and furnace. Was installed within a few days.

I had Aaron come out and diagnose my air conditioner as "shot". I got a second bid from another…read morecontractor who said the exact same thing, and wound up going with Pro Platinum based on 2 things. One was the recommendation from a woman I went out on a date with earlier in the week, and the second was that I liked the interaction with Aaron a lot better. Besides a part installed in the first day of installation being defective (which I didn't have to catch, the techs figured it out immediately) and a second day having to happen, I couldn't be happier. Everyone loves how cool my air is, including myself. I thought I left a review, and when looking on KCPL and seeing that they recommend a contractor come out to service my AC, I thought of only Pro Platinum. I won't say ignore people with 0 friends and one review, but those just feel fake. Maybe they did have a bad experience, but I saw what happened when some things went wrong, and Aaron and his crew made it right, were very professional and respectful of my house (which was new to me at the time). If not this summer, I'll have them come out next summer to tune up and check out my AC to keep it good for the next few years.

Will not call back after calling every day for a week. Ac and furnace under warrenty. They Do not…read moreset up checkups. Are they in business? Last time they were here tried to charge $130 even though contract was for $85.

Tonight we just had a great experience with Polar Aire Heating and Cooling. When I got home, I…read morelearned our air-conditioner had quit working. I called Polar and within minutes had a call back and within an hour had a service person out to look at our unit. Shortly after that, everything is up and running. The service person (JT) was fast, efficient and personable. Update: so fast forward a bit...and it was time for us to replace our a/c and furnace. I got multiple estimates and was very pleased that not only was Polar Aire competively priced but they did a great write up of their estimate and emailed (type written with multiple options explained and quoted) whereas the other companies scribbled out their estimates. (I was comparing a lot of different efficiencies and units so this was very appreciated. As well I recently got a water heater from them. Now I have met several of their technicians and they were all a pleasure to work with...timely, professional etc. I love their appointment confirmation calls and texts and how they follow up to see if you are happy with their work. Highly recommend.

Our AC wasn't blowing and a technician came out and replaced a part. I called back to let them know…read moreit still was blowing 3-4 degrees warmer than it was set and they said I'd have to pay the fee again if someone came out and the issue was unrelated. Instead of paying the fee again for their mediocre service, I had someone else out (great thorough service) and they put Freon in. What kind of technician isn't checking Freon when they're in there? Such a half baked visit, will not be back.

We have been a Patriot HVAC customer since we purchased an entire Rheem HVAC system for our home on…read more29 April 2014. We have had super equipment reliability across twelve (12) years. On 12 January 2026, we noticed the house was cold when we woke up. After looking at our thermostat, I tried to change the batteries to see if it fixed the problem which it did not. We called Patriot at 10:06 am, explained our problem, and got on their list to send out a technician. Mike arrived at 11:00 am to check out system to determine the problem. I explained what we experienced with our heating system that morning and then he began his trouble shooting. After checking the furnace fault codes and operation, Mike came upstairs to look at the thermostat. He stated he needed to hardwire the thermostat to the system which he did in a few minutes. When the furnace turned on, Mike went downstairs to monitor fault codes on the furnace. He stated the codes cleared and that is all we needed for the fix. Our heating system has been working just fine since this repair. We always receive prompt service response from Patriot as well as service we trust when Mike has performed work in our home. We highly recommend Patriot HVAC.

Patriot Heating and AC has done great work for us for the past 3 years. Our most recent service…read morewas completed by their tech Frank. He clearly communicated all the details and did a fine job. No surprises - just service you can trust. We look forward to continuing our relationship with Patriot! Recommended.

Fast and efficient one day service on our water heater. Love using local family owned business…read more Thanks, Asher!

Today was the second time we've used All Hours Heating and Cooling. Both experiences have been…read moreexcellent. Today, Asher (the technician) worked us into his schedule early so we could make an appointment this afternoon. He took care of the problem and was professional and friendly in the process. We will continue using All Hours Heating and Cooling for all our HVAC needs.

We recently had a problem with our main line backing up. I found a plumbing company that offered…read moremain line cleaning and free camera inspection. They determined that my main line could not be cleaned and had to be replaced due to the tree roots that had overtaken the line. I was told that to replace my line they would have to dig up my yard and it would cost just over $15,000. I contacted a couple of other companies to get second opinions on the work that was needed and compare pricing. The other companies did confirm that my main line needed to be replaced and also said they would have to dig up the yard to replace the old line and they gave bids of 16 and 20 thousand. Before I pulled the trigger, I wanted one more bid. I reached out to Inception Plumbing and was glad I did. When they came out, they tried to clear the line but determined that my line needed to be replaced, but unlike the previous companies they explained to me that they offered pipe replacement using a process called pipe bursting. It not only saved me thousands of dollars, but they were able to complete the job in 1 day.

Woke up to water in our basement yesterday after a lot of rain…read more Didn't know where to start, so I called Inception Plumbing, who I have used for years because they are trust worthy. They sent out Chris, who is a laid back, smart guy who always does the job right. He walked me through my options, assessed the damage and gave me ideas, helped me discover where my outside drains are, and then we set up an appointment with Andrew, who came out and cleared a couple of drains that were clogged in my front yard. The price was much less than I had feared. The Inception employees are always pro-- the front end is friendly and helpful, the workers on time, they know what to do and do it right, and they are respectful of people's homes-- they wear booties inside and clean up any mess they make. You can maybe find cheaper service, but you can't find better service. In the long run, they have saved me a lot of money by being honest and thorough, having modern equipment and hiring the best of the best and paying them fairly. And I love that they are local.