Yet again, I am impressed with the service from this company. I purchase a A/C and Furnace combo…read moreabout 3-4 years ago, and have since signed up for the seasonal maintenance package. This so far has been well worth it since we are living through an erratic global climate change that creates extreme temperatures no matter whether Summer or Winter. Today they emailed me to remind me that I hadn't scheduled my Winter tune-up, and was thankful they reminded me to do so. As promptly as possible their service gentleman showed up this afternoon and provided me with service that I would describe as above and beyond. Their last technician just did some basics, but this serviceman actually checked out flue pipe and also checked to make sure we did not have any carbon dioxide leaks. I didn't think it was necessary, but hey' better to be safe than sorry. If I knew and spoke to anyone who needed a new unit or service their old, I would highly recommend this company.

Horrible experience. My furnace was leaking water was told to replace the unit got a second opinion…read moreand it was a plugged flo hose . Expressed my disappointment with the company and got zero response. Stay away!!!

Used a company that sub-contracted the work to Bickimer for installing an EV charging station. Even…read morethough they were subcontracted, the cost was almost 30% lower than a qualified, highly rated, local electrical business I had searched for myself. They arrived and made the installation quickly. Took care of getting the permit and arranging for the subsequent inspection. Initially, like the electrician I had picked, the plan was to route the power from the breaker box, outside and, via a conduit, run it to the attached garage. Upon arriving, they cleverly found a way to route it through the ceiling and straight over to the garage. They also adjusted the receipt, invoice, two additional times to meet the local utility rebate by adding information the utility was not specific about in the instructions. I was pleased with the results and, 2 months later, still looks and works great!

Greedy. Money hungry. Messy. Disorganized. Just don't…read more He cares more about squeezing every last penny out of his customers, than doing what is right. They told me once the work was done, to plug my car in to make sure it was working correctly. It wasn't. The tech was cold and in a hurry to leave-- making zero attempts to solve the problem. Instead, stating "it's probably because your car is fully charged", as to why the charger was not indicating it was charging. I ran the battery down on my vehicle, to attempt charging again. However, the charger still did not indicate it was charging, when plugged in. Bickimer expected me to troubleshoot the issue myself, asking me to flip the breaker, and when that didn't work, telling me to open the charger up and make sure everything was how it should be. After telling them I was uncomfortable doing that, they agreed to come out and address the issue. That agreement was quickly negated when they decided they THINK the issue is within the charger itself, and not a problem with the install. To which, they say they will need to wait for the replacement part, and to let them know when it comes, and then they will come back to fix the issue. A little over a week later, the part arrived, I reached out to Bickimer to get the charger fixed--now they want $295 to do so! So now, unless I pay an additional $295, I'm stuck with an EV charger, hardwired into my home that does not fully function, and will not indicate whether it is charging or not. In addition to this-- Bickimer is very unprofessional. The techs did not arrive until nearly 40 minutes after our scheduled appointment time-- no notice given. Once things go south, Spencer will refer to you however he wants and blame it on talk to text. Good luck getting Mike to hold a conversation and face the situation. He'll leave it to his front desk girl, Briana, who is so disorganized that she'll reach out to you several times to schedule, once you're already scheduled. Don't get me started on the mess they left behind on my wall! I highly suggest you don't spend your hard earned dollars at this company, and advise your clients not to spend theirs here either!

Our AC went out on Sunday early afternoon in mid90's temp. A good friend recommended Jeremy & his…read morewife so my husband gave them a call. Jeremy was at our house in less than 45 mins (he lives in Independence and we are in Olathe). Had it fixed in no time. All this is on a day that was their anniversary & had dinner plans that evening. Got the bill today & I was stunned at how VERY reasonably priced it was. I think had we gone with a bigger company we would have paid probably 4 x's what he charged us. Especially being a weekend. THANK YOU so much for coming to us so quickly and getting us back up & running in no time.

SCAMMMER. Do not use. Overcharged me to replace my furnace. Gave him money to buy the furnace and…read morehe quoted me a way higher price than what it cost. Tried to tear a portion of the receipt so that I couldn't see the full price. Confronted him about it and he lied and said the supplier tore the receipt. Currently in the process of going through small claims court. Save the headache and go with a reputable technician. He also did not complete the installation and removal of the old furnace. It's in an attic and he just left the old furnace there.

I was out of town and trusted that Nate would do a good job installing a furnace in a rental unit…read more Now that i have seen his work I'm pissed. He not only did a crappy installation job. He didn't even put a filter in it or a space for a filter and the filter laying on the floor. Then i discovered he didn't re-install the AC drain line and the AC drained, not only into the new furnace but under the laminate flooring and ruined the whole living area!! Refuses to make it right

My furnace quit working last night...my wife said she felt cold ...I looked at my thermostat and it…read morewas 50° in the house...I checked out my furnace and it was not running... thermostat set at 68°...I called Alex and in the middle of our snow storm, he got here ASAP and got my furnace running ASAP...thank you Alex...very knowledgeable and efficient... super reliable...

Alex was amazing! He worked with our schedule and was very kind and professional. He completed the…read morejob quickly and thoroughly. I would recommend their services over and over again!

Unprofessional. Poor communication. Not helpful. Just avoid so you're not stuck in the heat for…read moredays on end with no AC.

Christopher did an outstanding work working on our AC. Because of the heat, he started the work at…read more6am, as he had also to go in our crawl space in the attic. He is very knowledgeable and professional and we highly recommend him! By the way this is our second time working with him!

What a wonderful company to work with. Great customer service and very qualified people working for…read morethem. I recently needed to replace my furnace and on a recommendation went with Al-Ham. Received a very competitive bid from Dave with Al-Ham and decided they were the way to go. Ordered my furnace with them and when the day came to install it they were in and out in around 2 hours. Didn't leave a mess and consulted with me about possibly replacing my central air unit that had stopped working the previous summer. They stated that before replacement they would like to come out and try and diagnose the problem before replacement, very honest people. Highly recommended and with them being smaller than the larger outfits in KC I felt like a priority not a number. Thanks Al-Ham!

He was on time and the service was ok but the bill has become an issue. We paid him at the time of…read morethe service 5/16/18 by credit card. It was posted to our credit card on 5/17/18. Today 7/11/18 we got a bill from Al-Ham for the total again. I was told that the bill may have crossed in the mail (if it went by way of Africa) and that the owner would call me about it as his convenience, not acceptable. Of course I'm not paying it but it's VERY IRRITATING.

Brian was able to make himself available earlier than expected and called to verify that I would…read morealso be available at the earlier time. He arrived when he stated and was very professional and personable. I explained the wiring issue I was having and he was able to identify the root cause and walk me through the resolution in a timely manner in a method that was easy for me to understand. He was absolutely amazing throughout the repair and I was very happy with the work that he did.

While I have no complaint with the electrician who did the work, the final invoice was higher than…read moreI expected (e.g., $2000 to replace an attic fan). The verbal estimate I recall being given was about half of what the final cost turned out to be. That said, the attic was a tight fit, and the new, quality motor cost $300+. So again, the service was good, and the electrician was professional. However I should have obtained a written estimate before work began; lesson learned. I would recommend this company based upon the quality of work performed with the caveat that the work may be expensive.