I hate giving a local business a bad rating but when I think about the work that was done, it is just frustrating and disappointing. Jason was referred to me by someone (I can not remember who). My furnace blower needed to be replaced and Jason quoted me a price over the phone that I thought was reasonable. When he came to our house, he said that he found out that my make of system required him to only install factory parts so it would be $300 more. Fine, I accepted that and agreed to the additional price. A short time after he had completed the job I noticed that the system did not seem to work well. Since I am not a technician I can not really explain it except to say that it did not appear to be very efficient in terms of providing cooling or heating. Some months later, I happened to go up in the attic and noticed that there was a piece sitting on top of the unit and I could see what looked like some dangling wires. This was just at the start of the Pandemic and since the unit was working it quickly left my mind and I chalked it up to just being sloppy.
Yesterday, my wife and I noticed that the system had not come on in a couple of days. Nothing! The system would not kick in. The fan would not even turn on so I called an HVAC guy I trust. Almost immediately after he got up there he said that who ever worked on our system last, really did a messed up job on it.
For starters, the piece that was sitting on top was the cover for a high voltage unit and should have covered said unit. Without the cover, any time sparks could have happened they had the potential to set the attic on fire. Next there was a missing bolt that was supposed to be holding down a wire and because this wire was loose it fried something else or it got fried. I do not remember exactly what the technician I had out said but that is what caused the unit to essentially get NO POWER. Also, one of the hoses was damaged during the previous repair that allowed the system to pull the super hot air from the attic instead of taking it from the house to recirculate it through the system. This made the system have to work so much harder.
Just thinking that our home was not safe due to the potential spark that could have set the attic on fire has really shook me up. Not to mention the extra I paid in the last 2.5 years as a result of the injured hose just really makes me shake my head.
Needless to say, I do not recommend this company... read more