I didn't have repair done, but was very happy with the service call. I can't confirm the quality of work that Nancy wrote about. I had a pipe burst inside a wall. Because there was mold. my contractor suggested I contact C-Tech to assess. They tried to fit me into their after-hour schedule, but they couldn't. I appreciate that! They came first thing in the morning however. After assessing the damage, they recommended that I don't use their service and save myself some money because the affected area is not that big and that any contractor should be able to take care of it. Very professional! And I appreciate the honesty!!! And no cost for the assessment. They could have done their usual mold abatement process and I would not have been the wiser if it was required or not. I would use them again if the need ever arise again. read more

Tony and his team from CTech came by my apartment today to replace a valve, he and the team were so amazing. Very kind and informative. My apartment manager failed to post an entry notice for last week so CTech came back today. Tony did a great job at asking if I received the entry notice before entering and he followed proper protocols. Afterwards, I noticed they had CTech shirts on and wanted to share the good experience from a tenant's perspective :) read more

Great service, good prices, knowledgeable staff who are ready to help! Fire, flood, mold, they work hard to fix the problem in a timely matter. If you live in an apartment, the apartments will manage how the issue gets fixed and they are paying for the service not the renter. Be mindful of that. If you are a homeowner with the service needed, you are the shot caller. Call C-tech. In my personal experience, c-tech restored my carpet, and has helped a handful of friends with various restoration projects. read more

I can't say anything but thank you! The team at Ctech are the best in the business! Mathew was an absolute dream to work with! Everything from his accuracy on the quote to his workmanship was spot on! I will hire them for any and all projects I ever have! Mathew communicated with us during every step of our project and delivered with the upmost professionalism and quality anyone could ask for! His bid not only came in at the most competitive rate but his quality of workmanship an attention to detail was more than expected! We will be contacting them for ALL of our future projects! read more

What were they Thinking?! If I could leave a zero star review I would. I have never witnessed a more incompetent or down right janky "inspection" in my life. It was so bad that once I saw them use a moisture reader against a RUBBER base board to show "no moisture in the walls" I started to record video. I was told that 20% moisture in walls is deemed acceptable (even though mold grows every 2-4 hours in ANYTHING above 17%) and while no one (3 men, 2 to stand around and "observe", 1 to do anything resembling work) was able to tell me the exact percent that my walls had in them. They would only state that "it's within the normal 5-10% range. It is and was not. Then to state that my carpets were clean with no visible growth. Little did they know that I had a company come out and do a full inspection prior to their 'eyeballing' technique. I asked for a business card to which he conveniently did not have and said he would give it to the front office of my complex. It is NO wonder that this business gets such poor reviews. After what I have seen and witnessed with my own eyes and have documented, I would NEVER EVER recommend this business to ANYONE. I only hope this wasn't some "homie hook-up" or side job that is going to loose this business customers. I have attached pictures to show the mold they claim is not in my unit. If need be I will include the video. read more

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Painters were supposed to show up and paint still haven't started painting no cal the painters showed up but the trim never got put on the floor in the closet never got finished still has the padding for the carpet that still has the mold smell and tack strips for carpet is still there to step on. They never tested for mold. They just left with no test results to ease or concern. The trim in the bathroom never was put back on along with the light fixtures. Most of all you can still smell mold in closet. They never checked the shower drain which was missing the rubber compression seal. I guess they don't finish or have anyone do a inspection. The mold smell and no test results is very concerning. I do believe they charged for a roof replacement but only did a couple patches so next winter the storms will do more damage to the old roof just like last storms and tear up the old Roof. read more

65$ for a carpet clean is a great price. However, the service was done under 20 minutes which leads me to think he wasn't very thorough. Also, another con to my service would be the worker wore his outside shoes on my carpet the entire time while cleaning, no plastic booties just dirty shoes. That kind of ruined it for me.. read more

We had varying degrees of water damage in our 2 bed / 2 bathroom apartment; the water came in from the upstairs unit. Our apartment manager brought in C-Tech. They were amazing! They were at our unit in a few hours with a load of equipment to dehumidify and dry the place. They even helped us move our 10 gallon fish tank so the tank wouldn't get too hot. They answered all of our questions thoroughly and were incredibly professional. Thank you, so much. We have our home back. read more

Had severe pet stains from an aging cat and thought they were hopeless. Neal from Carpet Tech was amazing and the carpet looks great! Friendly, fast and thorough and explained the service and products. Easy to schedule and everything was as promised. I highly recommend this service. read more

This company is horrible. On Saturday they were suppose to be at my house at 10am and they call at 10:30 saying they're going to be 4 hours late. We re schedule for Sunday the following day with a 10-2p time window. They never came. I call at 2:30 and they said they would be there in 40 mins. 4pm comes around and once again they never show. They were suppose to be at my house at 5pm yesterday and AGAIN no one shows. Only reason why I'm even giving them a 1-star is because i have too. Use a different company. read more

RUN FOR THE HILLS!! Hired Matt Crier to come help fix seams in one of my bedrooms thought just putting up drywall would fix it. Well he was clearly over his head and actually made it worse. Had to hire someone else to tear out everything Matt did and put up dry wall and now it smooth as silk. Then the kicker came when he had his "apprentice electricain move a light over by a foot - we never checked his work and when the room was done we went to turn on the light and it didn't work so had to open the wallls again to find out the connection wasnt right. Wish I could show pictures of before and after Don't let them past a paint can read more

C-Tech Restoration has been an incredible help in the multiple-family industry for me at both management companies I have worked for over the past 8 years. Day or night, in Sacramento or the Bay Area, they have fixed problems that other vendors have not been able to figure out. They have treated the residents with kind hearts and spared no expense to make sure they were taken care of. Tom, and the ladies in the office, have always responded quickly to the properties and take the time to make sure the repairs are done correctly and that we are satisfied. If there is a problem, as they are bound to come up, he and his guys make it right no questions asked. I would recommend C-Tech any day of the week! read more

CTech installed a new shower in my mobile home and the completed job is AMAZING! The price was very fair and the guys that did the work were friendly and very professional. I highly recommend them for all jobs. read more

Tom and his team are exceptionally professional and we always receive excellent results. We have been using C Tech for over 20 years and have never been disappointed. read more

C Tech Restoration did some work for us in 2010 to repair some water damage in a bathroom. They determined that the problem was due to a leaking shower door, but also resulted in some damage to the wall with a small amount of mold developing inside the wall. The repair involved tearing out dry wall and redoing it after mold remediation was done. The flooring was torn out and replaced and the shower door seal was repaired. The work cost more than $6000. At the time we were happy with the work and professionalism of C Tech management and workmen. The problem recurred in 2011 with evidence of water damage apparent on the drywall in the same area as originally. C Tech came out to reevaluate and found that the previously repaired shower door was leaking again. Tom, the owner, was involved in the diagnosing the problem, planning and supervising the work at the time and in evaluating the recurrent problem recently. Tom indicated now that the shower door is leaking when opened up to exit the shower, since it was hinged on the wrong side, with the opening edge of the door close to the damaged wall rather than opening out toward the middle of the room, away from the wall. He suggested we have another company replace and rehinge the shower door to open into the middle of the room, away from the damaged wall. (We paid the shower door repair company separately.) He promised to repair the newly damaged drywall and baseboard. There have been 2 times C Tech went out to do the follow up repair. The first time, he did not have the proper supplies to do the repair. The second time, the repair was done, but not satisfactorily, with an damaged fragment of wallboard closed with a thick amount of caulking rather than properly repaired drywall. The caulking repair was about 5/8 inch wide and sponging feeling. This is NOT a correct use of caulking, since the defect is too large to repair with caulking. We were not satisfied with this. Tom promised to have someone come out to finish the repair yesterday, but no one showed up. Tom also did not return our repeated calls to him about this. His staff told us that he was in the office yesterday. Tom has been very sloppy about returning phone calls recently. He is communicating an attitude of neglect and disinterest in standing behind the quality work previously paid for in 2010. WE ARE VERY DISAPPOINTED! read more

Great company! C-Tech cleaned my carpets and showed up on time. I will be calling them back in 6 months to clean them again. Fast and friendly response from office staff and technicians. I would definitely recommend them!! read more

Had my carpets cleaned by Carpet Technologies and was truly impressed. I had some heavy traffic areas and some pet damage and by the time they were done, it looked like I had brand new carpet. The office was extremely helpful and accommodated my busy schedule, and the guy who came was very professional and efficient!! And he also told me that if I ever had any type of flooding, that they could also take care of that as well. I will definitely be using them again! read more

They are lucky I gave them one star. This company has no sense of urgency when it comes to their clients. I had to call multiple times just to try and get a call back, which I never got. When I finally did get a hold of the joke of a manager (Quinn) he obviously couldn't do anything for me because he is incompetent. He got angry on the phone like a child and started yelling "I will see you in court". He also bragged to me about how he gets taken to court all the time and wins. I'm like why are you being taken to court all the time if you are doing the right thing? He was also mature enough to hang up the phone on me like a 13 year old tweenie bopper. They are more than willing to hit you with unlawful charges and are some of the rudest people on the planet. I hope this comment helps you stay away from this very below average business. read more

I had used, Neal, to clean my carpet. All went well. I Had made another appt to take care of minor cosmetic issues and he gave me an open 4 hr window to when he would show up. The day of the appt, He called and told me he was 20 minutes away to showing up. I affirmed with him the address again. Nearly an hour and half goes by without him showing up. No phone call. Nothing. I called him and he tells me he went to the wrong address by mistake and said he is one job away in another city and/or we can reschedule. I told him it was not acceptable and I shouldn't have to deal with this right now as I had cleared my schedule for him. His response, "you don't have to" and promptly hung up on me. I send a text stating of his unprofessional conduct and I'm writing a review. He texts back and says he doesn't have to deal with a hostile work environment. What a joke. I wasn't even mad, just upset due to his lack of due diligence, me taking time away for this appt, not listening to the customer and no follow up. Ridiculous and Moronic! Deflecting for being wrong onto the customer is disrespectful and completely unprofessional. I would go somewhere else where customer service and professionalism is paramount for satisfaction with completed services rendered. Update: Same day...Neal continues texting me with his clear passive aggressiveness by saying my review is pointless and I should get over myself. Unbelievable. Great company concept working on those customer relation skills by baiting clientele by saying they're the problem and have personality problems. Awesome job CTR, keep up the fantastic service. I'm sure someone will appreciate that unprofessionalism and nonsense, just not me. read more

C-tech was awarded a bid to complete a restoration project at a state facility that I am employed at. I was in charge of overseeing this huge multi-million dollar project. Tom and his staff were very professional in every aspect of this project, from supervising sub contractors to doing most of the work themselves. I would highly recommend c-tech for any job, large or small. read more