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    Zerorez- Sacramento

    3.1 (106 reviews)
    Open 8:00 am - 4:00 pm

    Services - Zerorez- Sacramento

    Carpet cleaning

    Rug cleaning

    Upholstery cleaning

    Zerorez- Sacramento Photos

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    The office staff is rude, overpromise and underdeliver. Price gauging at it's best. Attempted to have a small condo carpet cleaned. Went to check the work, carpet not cleaned as promised, carpet under the door wasn't touched, in a small closet in the room to be cleaned not touched, multiple spots left that were promised to be removed. Tech finished in 50mins, never came back to fix the issue, when I called to complain CS rep, she refused to give me corporate info or manager so I could discuss the issue. Threatened to send me to collections if I didn't pay over $600 for the tech spending an hour at the rental and doing a hasty job. And threatened to add a 30% late fee. She said they don't clean under the doors. What a terribly run business. Buyer Beware!!

    Spot 1 and Spot 2-definitely not worth $430 to clean these two spots!!!
    Miss K C.

    Very frustrated with the poor customer service at Zerorez. We received a quote for $150 to clean two spots where a dog that we were dog sitting peed on our carpet. We have already cleaned the spots several times, so there is no visible stain, but the smell is still lingering. Once the representative arrived at our home, the quote magically changed to $430 (to clean two spots about the size of 12in. x12 in.). Honestly, I would like to be reimbursed by this company for my time that they have wasted. Don't call this company unless you want to pay about three times the amount they quote you over the phone. Then, on top of all of that they tried to tell us that we will be charged a fee for cancelling! Ridiculous!

    Dirty stairs from Zero Rez technician dragging his tubing up.

    *Edit* The company did call me back and offer to clean up the mess and redo the area that was left two-toned. I declined because it's just a lot to have going through the house, the preparation of moving furniture, etc. We were able to clean it up ourselves with soap water vacuum and elbow grease.* The technician was nice, but dragging the hoses up our stairs left a TON of dirt, see my pictures including the white rag turned totally brown that was used to clean just a couple of steps. The technician also did a small section in an area that wasn't being done, again, trying to be nice, but he left us with two tone carpet. Called back later and was told I would have to pay the minimum of $159 to get the stairs and the area done. It would have been more fair if they had offered to fix the issues for half that price. Also- it might be zero residue but it is NOT zero chemical- it stinks. They will try to sell you additional treatments including ScotchGuard- that stuff is full of PFOS/PFOA 'forever chemicals', look it up if you aren't familiar. Would have been more stars had they been fair in fixing the problems they caused.

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    7 years ago

    The whole company is amazing rose Kevin nick Sean and of course Mario place is the best hands down

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    Ask the Community - Zerorez- Sacramento

    You come out in Lincoln California?

    Yes sir we do! We'd be happy to help you with a quote. Either call the office at 916.454.2103 or email us at saccustomercare@zerorez.com.

    Hi Zerorez! Just a quick question, I'm looking into getting my carpet cleaned. What makes Zerorez unique?

    Here you go Linda. Thanks for asking. 1. Patented Empowered Water (TM) technology eliminates chemicals… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Zerorez- Sacramento

    The carpet looks and feels clean.

    Mentioned in 2 reviews

    Read more highlights

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    Foamin’ carpet care

    Foamin’ carpet care

    (147 reviews)

    Foamin' carpet care took care of a really crazy pet stained carpet for me and made my new home…read morelivable. I bought a house that had a carpet that wasn't replaced in forever and the previous owner had pets. With my tight budget (it was in need of many repairs) Foamin' carpet care took care of me on the same day and made the home livable and now I can focus on the urgent repairs while moving in. I'd still want to replace the thread bare physically worn carpet for some of the rooms but now that it cleaned up so nicely it's less of an urgent issue. Thank you Foamin' carpet care!

    I chose Foamin Carpet Care because of all the glowing 5-star reviews and was genuinely excited to…read morework with them. Unfortunately, my experience was very different. I booked cleaning for 3 bedrooms and stairs, but one bedroom was completely skipped because the door was closed. No one informed me beforehand about any "closed door policy," and no one called, texted, or asked the person present in the home before leaving the job incomplete. What frustrated me most was the handling afterward. I rearranged my evening waiting for the technician to return after being told they could come back the same day, but no one showed up. Later I was told the technician got stuck in traffic but still not going to make it. The company repeatedly described communication as "difficult," despite never attempting to contact me before leaving the room unfinished. The refund process also felt unnecessarily defensive. The initial refund offer didn't even fully cover the unfinished room and service fee, and only increased after extended back-and-forth discussions. Mistakes happen, but clear communication and accountability matter. Disappointing experience overall, especially after being so hopeful based on the reviews. A refund of $80 was paid. Now I get to pay another person $125 tomorrow to complete the job. Yegor and his tech offered to come next week. However the furniture has all been moved. Plus I don't trust they'll show, like what happened the first time. He also text me asking me to reconsider this review. Bro. Beware of this business. Yegor is retaliating this honest review and my experience with his business. He went to my business page and gave me a 1 star review. How scary that he has my address, phone number and business information.

    Zerorez- Sacramento - carpet_cleaning - Updated May 2026

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