They did take incredibly long--an entire month to install a transmission(!), , but they did a fair…read morejob and they even came to pick me up when they fixed my car. The delay was their suppliers fault, I'm told (...). The owner put some Freon in my car for a low price and it helped a lot (technically they did not ask for permission before inquiring expenses but the improved air-conditioning is way more important so I'm so happy). They also forgot to fix my headlight and forgot a written warranty after promising it explicitly.

Honest, Reliable, and Great Service…read more I read the reviews before coming in, and many of them seemed to be more about personality or communication issues than the actual work. So I decided to give this auto service center a try for myself, and I'm glad I did. The owner met with me personally. I explained my concerns and the parts I wanted replaced--specifically the battery and alternator. We agreed on a price, and I went on with my day. A few hours later, he called to let me know the battery had been replaced, but the alternator was actually in good working order. He walked me through the test he ran to verify it and made it clear he didn't want me paying for work that wasn't needed. I really appreciated the honesty, so I asked for an additional service: a radiator flush. He said no problem, and the truck was ready a little over an hour later. Overall, the experience was straightforward, honest, and efficient. I'll definitely be returning.

Availability, Excellent service, honesty, they try to be fair in pricing, and they are able to fix…read moremost issues with care and speed. I apologize for my prior, misinformed review. RAWSON IS GOOD AND TRUSTWORTHY.

dont take it here. keith will beat the brakes off of your car if you let him take it for a ride to…read moretry and hear a noise youve been hearing. also he will hold the gas and brake pedal at the same time and rev it as high as he can and then not take any responsibility for adding to your problem once hes made it worse yea. thats my story. shame on you mr "mechanic"

I took my car into Duncanville Automotive Muffler Shop. My car needed an oxygen Sensor (O2S). Mr…read moreJoe Throadgill and Mr Nathan, everyone at the shop, are wonderful, professional, caring, and trustworthy. I will never take my car anywhere else. Thank you to the whole team for your honesty and great work! I give five 5Stars all around! If you need a reliable and honest Mechanic and a wonderful manager, Mr Throadgill, don't hesitate to take your car to their shop. Thanks again.

If your looking for an honest repair shop I highly recommend. Awesome customer service. Good…read morepricing and they did the repairs in a timely manner. They even gave me a Veterans Discount. I will be back for any future repairs.

Quality service with quick turnaround. They allow me to leave the vehicle outside of the shop until…read morethey opened up the following day to swap out an alternator. Thanks Steve for all your help.

Pete came through in the clutch Again! I have been sick and not driving. Health wise things have…read morestarted to look up. Went to start my pickup and had all sorts of error codes and looked under the hood and the rodents had taken over. I limped the truck to Pete's a nsk them what they could do. Many wires were chewed and rodent nest were abundant. Steve told me they could fix it but it would be like time and material. For me that worked. Picked the truck up this morning and under the hood looked like a new truck. Quality work, and fair prices. Bye, bye. FORD service. Pete's has earned my trust and business. Thanks again guys.

Thanks again, Randy and Adam, for getting my C5 Corvette back on the road with a new fuel pump!…read moreIt's good to know that I can always depend on you guys to get me back in the game.

Not only is Randy reliable with his work he managed to get my Dodge repaired and back to me the…read moresame day we took it in, even with an already busy schedule ahead of him. If could rate him with 10 stars I would, and recommend going to Randy for any auto repairs. He does it all and will get the job done right the first time. Thank you again Randy, for pulling this auto rabbit out of a hat.

Usually don't do reviews but I've never came across a car shop that specialize in a specific repair…read morebut not willing to do it. I have a muffler set brand new but due to it being universal, service was denied!

We did not like the process of getting our truck back and how our old catalytic converter was given…read moreback to us. We brought our truck in for service to change out 1 catalytic converter for $1,300. When we dropped the truck off at 1:30pm, we offered to pay before we left, but Effrain said to pay later, and pick it up at 5 pm. When we came back to pick the truck up (at 4:45pm), we were told we couldn't pay by credit card because the credit card system was down due to an internet outage, and he could only accept cash. That should have been communicated to us BEFORE we drove back to get our truck! Who walks around with $1,300 in cash? A simple phone call letting us know that the credit card machine was down, and to bring another form of payment would have been appreciated, but instead we drove down there not knowing this, and having no back up form of payment because the bank was not nearby, and closing in 15 minutes at 5pm! At this point, we just wanted to pay the cost and have our truck back, so we offered to write a check. He said 'no because your check could bounce'. Then we offered to leave our credit card so he could charge it when the credit card machine was back online, but he said 'no because we could cancel the credit card and never see us again.' This left no other option for US, so he insited that he has to keep our truck there and for us to come back the next day to pay and pick it up! We left there feeling like we were being viewed as potential criminals and was being punished! We were NOT happy with this since this could have been handled by a quick 'our machine is down, bring cash' phone call! The last part to this was that we told him that we wanted the old catalytic converter back once he replaces it with the new one so we could send it back since it was still under warranty, and when he gave it back to us, it was cut in several places! We were NOT happy about that, and he jokingly said, it will fit in a box easier (for shipping). Now that upset us because cutting it in pieces voids the warranty because they shipped it to us in one piece, so we were going to send it back in one piece, not several! It could have just been unbolted and not cut. Looking under the truck, the newly installed catalytic converter was also not lined up matching the original configuration. Needless to say, having better communication with us would have been a plus!

Excellent service, repairs done in a timely manner and excellent customer service . Thank you,…read moreHelen

Excellent and speedy service. Chris and Kendall were great!! They helped with brakes and oil change.read more

I have used Featherston for 15 plus years. Ford trucks. Hyundai's, Toyotas. Great people. Honest…read more Fair priced.

Okay first of all I see a few of you in here and your only complaints have been "an employee was…read moretired and kinda grouchy over the phone" And "my daughter went in for a oil change and he told he her didn't have room for her and to come back in four days" First of all, If you need a oil change... do it yourself you lazy good for nothing dad. Bobby isn't a jeffy lube. He is however, the most trust worthy mechanic in the town. Me and my family have been going to him for years. I can't tell you how many times Bobby has looked my mom in the eye and said. Lyn, grant can fix this himself you don't need to pay me to do it. The guy is a great diagnostician, and if it's something you can do on yourself he'll just be honest with you. One time my brother instead of going to him first decided they were gonna try and fix their car in the auto zone parking lot. Dumped a couple hundred dollars in parts trying to figure out what was wrong with it. They finally gave up and just towed it to Bobby's. He called back a few hours laughing "tell those knuckleheads, next time start with the cheapest fix, all that was wrong was a six dollar fuse." Didn't charge us nothing. It's so relieving to know your Mechanic is both skilled, and an honest god fearing man.