No not rent from this location especially the part on Kenya St. They advertise and claim to have a…read moresecure facility with 24 hr surveillance and in fa t have not had working cameras in moths or years. Our unit got broken into and this is how we found out after we had been lied to about everything being secure there.

Greg was polite, respectful, knowledgeable and fast I reserved online he called and spoke with me…read more scheduled to go in and complete everything was in and out in no time.

I just closed out my last of two units at this location, so I can speak to the entire entirety of…read morethe experience. I had both a temperature controlled and outdoor unit. In summary, the staff are great, but I would not recommend this place because of the unpredictable massive rate jump I experienced, the sad location, and especially the condition of the outdoor units. - Staff/Signing up: super easy and the staff are awesome. They made it a breeze. When I did have issues, they were very quick to come over and do what they could within their power. However, they are not very empowered unfortunately - Rates: they started out really great, compared to others in the area. I chose this location across from an adult movie rental and near a lot of homeless people because the rate was good, in spite of the terrible location. Within six months of my rental, they significantly raised my rates - not a little but a lot (probably 50-75%) on both of my units. - Condition: the conditions of the property were kept pretty good. I didn't have any issues with temp controlled unit. However, the outdoor unit was a different matter. There was clearly a rat problem for more than half of my time there. I was on a corner unit, so there were only a few places that they could've been. Supposedly traps were put around the property and the property managers came and put traps inside of my unit. Indeed, one of those traps captured a large rat. Nonetheless I came back after a couple more months and there was more rat poop super unsanitary.

I started renting a space here for $45 a month. In less than 2 years it reached $150. It's okay,…read moreI'm moving out anyway. The manager Michale made this process EXTREMELY difficult. He gave no instructions on what had to be done, just that I needed to evacuate my unit before the 1st, which I did. Since I was given no instructions I closed the gate and locked it not knowing I was supposed to leave it open. He calls me and informs me I have a past due balance. I inform him I moved out last month and no longer in the state. He then tells me that since I closed the gate it insinuates I'm still occupying it, therefore need to pay. I tell him I was not instructed to do so for move out, therefore I am not paying. Mind you, throughout this convo he is cutting me off and if I didn't stop talking he would resort to raising his voice to get me to stop talking so I simply hang up the phone. Why is a grown man trying to yell at me? I call the next day and luckily get a nice young lady who offers help instead of just telling me to pay. Simply just get a friend to come unlock the gate since I'm not in state. I get a friend to help me out but unfortunately the system no longer has me as an occupant so my code is expired therefore my friend can't get it. Funny they want me to pay when the system itself already has me locked out. I'm so busy with moving I don't call. Few days later I get a very passive aggressive call from Michael saying my account is past due. I inform him I attempted to get a friend to open the gate but the system registered me as moved out therefore they didn't have access. He says "Okay I'm just calling to let you know your unit is past due." Did he not just hear anything I said? Instead of offering help and a solution which Managers are literally supposed to do, he says "I can't offer any advice or help you until your account is up to date." At this point Michael is just being petty and difficult to work with. This is the same store manager who did NOT give me any move out instructions. When I reiterate that I can't remove the lock because I'm no longer in state he again tells me he can't help until I pay. I tell him in not paying because I moved out over a month ago. He then says "okay well I'm sending your bill to collections." at this point I'm getting nowhere with this guy so I asked to speak to a district manager. Within 10 minutes of hanging up the phone with Michael, I get a call from the district manager who offers me a very simple solution, sign an electronic form. Why couldn't Michael do that? He was literally just making it impossible for me to move out and giving me a really hard time for no reason at all. I expect this behavior from a teen worker, not a grown man. Michael should not have the manager title.

Very helpful customer service. The front office area is nice…read more The storage space I rented was reasonably priced and a good sized space. The rental space is clean and climate controlled.

We have been storing our items here for about a year and a half now with no trouble. The people who…read morerun the office are great and the place is extremely secure, which is why we chose this location. Last weekend, we had record flooding, which flooded most, if not all the units. We signed up with their insurance when we first started our rental unit. Access Self Storage sent over our information and I filed the furniture we were claiming damaged. Come to find out, their insurance they offer does not cover flooding. We were not told that when we signed up for it. Needless to say, we will be looking for another unit to store our things. I'm sure many other people will too. I'm not risking their drainage system again while I'm paying insurance and they aren't even taking care of their current tenants. It's a waste of my time and my money.

Great place! Was able to get a unit the same day I called. Even though we were in the midst of…read moreCOVID and moving, this place really helped us get in and get taken care of. Still following COVID guidelines we were able to do everything remotely as far as payment & picked up keys there onsite. We stored our house for a month while we transitioned from out of state back to our home town and to a new rental home. The unit was clean, the gentleman I talked to was super kind and easy to communicate with. If/when we get a house of our own, we will definitely consider them again for our transition and storage needs.

I rarely use storage places yet this one has to be the best so far. Very clean and well put…read moretogether. The guest service was amazing and constantly helped if needed. Would 10/10 recommend again.

Ms. Kaylee and Karlee were very nice, helpful, and professional. The rental process was quick and…read moresimple. My U-Haul was clean and ready to go! The price wasn't too bad either. I'll definitely return and refer others to this business.

Stopped by here today to get some boxes. As we were entering lot the family manager Carlie was…read morebacking up a Uhaul truck full speed without realizing we were entering the lot and we were forced to stop abruptly . When she came in we told her you were backing up too fast and almost hit us. To that she did not take accountability but just said no I have a back up camera. We said you were going fast even for having a up camera and to that all she said I had a camera. She was proud to say she was family manager as of our concern did not matter as it was a family owned! Enter Knapp Sisters Uhaul in Mansfield with extra precaution as the owners feel it's okay to speed down the parking lots when reversing vehicles

I have been with Storage Choice Arlington for 2 months now and have been very happy. The location…read moreis very convenient, and the the facility is very accessible. Storage Choice prices were the best I found, as well. I would highly recommend Storage Choice! - Wes Moore

It seems really secure(cameras, top notch locks, gate code in and out) for my stuff and the most…read moreaffordable place out of all storage places!

Very helpful staff, convenient location easy in and out! I have been a client for 2.5 years and…read moreonly 1 issue that was quickly fixed. The door closest to my unit would not let me in, the pushbutton lock was faulty not my fat fingers. the problem was corrected very quicly!

I had a 10X10 storage space in Alamo Storage, 3707 N Buckner Blvd, Dallas, TX for 10 years!…read moreRecently, I closed out the unit and want to compliment with 5 Stars, more if I could. The Manager AMANDA always gave the BEST in Customer Service. Amanda was always prompt to answer my call and to answer any questions. She proved to be personable and efficient! Even by phone I knew she was smiling, and loves what she does. She is a wonderful person and a an asset to Alamo Storage Company! My worries were few as the unit was Climate Controlled, regularly Pest Controlled and the property always kept clean and secured. The Security System is excellent and I never had an issue whatsoever! During the 10 years I had NO bad experience, none of my valuables were damaged or even dusty since the area is maintained as it has been. As far as the value, it was the most affordable anywhere. I appreciate that even after my 10 years I still paid half what I would pay in other states! Again, Amanda is manager of the N. Buckner location and it was a pleasure doing business-having my HHG and valuable items stored without worry under her good care.

I have had a few units at this property within the last few years. I have never had an issue with…read morethe units, property or management. If a problem arose, Amber, the manger was always willing to get it resolved. I have come to know many of the tenants and they all love Amber. I had to close my business due to health issues and no longer needed my units. That is the only reason I am no longer there. Keep up the great work StoreHere, and kudos for having such an awesome manager. If I ever need storage again, I will definitely be back and will for sure recommend to anyone that needs storage.

I drove 20 miles from my place to rent a unit because this location has such great review. I will…read moretell you, Miss Amber did not disappoint! Outside of her friendly and welcoming personality, she was incredibly knowledgeable on her service offerings, pricing and information. She answered questions I didn't even think to ask. Will rent from her and highly recommend you see her for future unit or Uhaul needs!!!