Bought $30 trailer light from the Superstore, found out it was just a loose wire. Tried to return…read morethe light, but they only do exchanges. Glad I did not buy a $75, 000 boat from them. Petty dumb policy. I am out $30, they are out a potential commission on a big ticket item. Person at counter was pleasant, boats for sale are beautiful, huge inventory. If you can avoid them, do so.

We had an extremely positive experience with Ed's. Lisa was very helpful. After waiting nearly a…read moremonth to receive a trailer from a different dealer, I called Eds and Lisa was able to assist me right away. She and the mechanic remained a few minutes late to assist us on a Friday evening of a holiday weekend. Great customer service and knowledgeable assistance. Definitely recommend!

Brought my 2021 Ranger in for service after I called to make sure they were accepting new customers…read moreand to ensure there was no need for an appointment. The nice lady said just bring it in....So I did. When I arrived at Ed's the manager walked out looked at the boat and walked back inside. I told him I called for a service appointment and their staff told me to bring it in. The manager said they were not servicing anything they didn't sell. Frustrated with his lack of anything that remotely resembled a manager,  I gave him a few choice words and told him he needed to ensure his staff were aware and that he as the manager should communicate more effectively with his staff. He then told me to take it back to where I bought it. WTF? Hope the owner Marc gets wind of this. If this is the store policy, then put it on your damn website. Nothing like wasting someone's day. BassPro hooked me right on up! Thx BassPro for your professionalism! I told the staff at BassPro about my experience at Ed's,  they said they hear bad stuff about Ed's all the time. Wish I could give them 1/4 star or none at all. That would be more appropriate.

I ordered a 30hp Mercury outboard with a binnacle and prop from them and had it shipped to Texas…read more  I paid $900 in shipping for all of the items.  When it all made it to my installer I was told the binnacle wouldn't fit so I contacted them to return the binnacle.  I paid $500 for the binnacle and received a check for $325 for the return.  When I asked the owner Marc about it he said he charged me a restocking fee of 25% plus $50 for shipping.  I pointed out that the contract stated that re-stocking fees apply to motors and boats not parts and that I paid $900 in shipping fees.  He then tells me that he did me a favor by allowing my unopened return at all and I was charged the extra $50 because the binnacle wouldn't fit with the outboard.  This is absolutely horrible service from a company that made 1 $7100.00 sale over the phone with no price haggling on my end at at.  STAY AWAY from this place.

The Boat Shop is the exception to my reluctance to make recommendations. This exception is not…read morebased on random experiences, rather a 20+ year history of having Rob fix all the stuff that naturally needs attention to a heavily used 29-year-old boat (1994 MasterCraft), AND our son's MasterCraft. For brevity, I'll simply provide a list of what I know about Rob: Tangibles: - Great mechanic - Knows boats - power, performance, history of quirks/tendencies - Dependable - what he commits to, he delivers Intangibles: - Memory (beyond boats) is uncanny - years ago I stopped saying, "you work on a lot of boats so I wouldn't expect you to remember..." I stopped because he remembers your name, boat and what he has done to it. - Knows the Lake - Very careful/mindful of your boat while it's in his care - ex: he takes off his shoes when in your boat. Who does that? - Honest/trustworthy - I don't know if it's instinctual or purposeful, but he gets it. The only way to be successful for as long as he has; ya gotta be honest & trustworthy.

Rob and his team are absolutely wonderful! He is honest and obviously knows his stuff - which I…read moredon't when it comes to boats, and the reason I will never go to anyone else! Rob obviously has a heart for helping people, and he's wonderful to work with. There have been multiple occasions where our boat had a problem and Rob solved it quickly, easily, and gave us multiple options to stay within our means. Some friends on another lake always joke that BOAT stands for "Break Out Another Thousand", but here at Lake Anna we get to say, "Bring On Another Thing to Rob and get it done RIGHT!"

Chris at Southeastern was a great guide helping me set up my Ultra 219…read more Boat was delivered on time as promised, to my local Marina, with price as agreed to, no BS. -Dan Rea, Retired Boat Show Manager.

I bought a pontoon boat in 2017 from mickey Brown and he was professional,and very knowledgeable…read moreand in 2023 l had him to sell it for me and in two days the boat was sold..mickey is a awesome salesman l would recommend him always because he gets the job done...thank you Mickey!!!

Stopped in and bought some parts for my RV, had the skylights in stock. But you pretty much have to…read morebuy a good Sam membership, not keen on that but whatever. Customer service is okay but nothing great, tried asking about sealants and got the min information. Look up what you need to come before going. Parts side and inventory is decent when you need something right away though.

My wife and I had our newly purchased camper delivered to this dealership from another Camping…read moreWorld in PA. We called on the way there to let them know we needed a brake controller installed. They seemed like they would be helpful in assisting us. Upon our arrival the parts guy asked if we already had a 7-way connector, we said we did. He went on to say that he recommend a Bluetooth wireless controller. He grabbed one off the shelf and retail rang it up. We thought the total was very pricey but we were in a hurry and didn't bother to check the receipt. Long story short, when we got home 3 hours later my wife looked at the receipt. They charged us $91 for installation, there was no installation involved, but they made it sound like they had to install it. The part literally plugs into the 7-pin connector. They also charged $20 for shop supplies. Again, no shop supplies were used. The truck was never moved by them, and again, the part simply plugs into the 7-pin connector on the bumper of the tow vehicle. Lastly, and this is most important, they charged us $52 for a 3-year protection plan on the part. To sum things up, none of this was discussed with us and we are out about $163. I called the next day and explained all this to a female service manager, we talked about 10 mins, she told me that those items should have been discussed with us prior to the part going to the part department. She also stated that she would call me back, I never received a call back. All this after we just purchased a camper from Camping World. Besides returning the part for a refund at a closer Camping World I will never step foot in another one again.

Visited General RV center with friends purchasing a Class C Motorhome…read more Their salesperson Mike was knowledgeable, helpful and friendly. He made the buying process for my friends very comfortable and stress free. He listen to their pricing concerns and arrived at a price both parties were comfortable with. I'd definitely recommend Mike and General RV

I cannot say enough about this fantastic dealership! First - family owned, I'm all about it. But…read morenationwide - even better. Sit and listen to our story. We are on our 3rd camper - a Brinkley, purchased from General RV at the show in PA back in 2024. We bought a 2025 Z2900. Prior to our current camper, we had a Jayco travel trailer and then a Jayco 5th wheel, both purchased from Camping World (2 different dealerships since they are franchises). The BS we dealt with for years with these campers and dealers would make this the longest Yelp post ever. So let me skip to the good. Everyone at General RV has been amazing! Their sales people are amazing. They bend over backwards to make it work. But even better? Their service department is second to none! We are on year two with our camper and the service department has always gone out of their way to make sure we are taken care of. Lori is a TOTAL rockstar! Unlike Camping World, there is no BS and lies. The General RV service department gets it DONE. So responsive! So communicative! We will never buy another Brinkley (because that is all we will ever buy again) from anywhere else!

Garrett's Marina is top notch; if you want to be treated like you are part of a family than come to…read moreGarrett's for your boating needs. Here's some background on our experience. My wife and I bought a boat from Louis and Sonia in spring 2019 and we are very thankful that we did. When we decided that we wanted to buy a boat, one of our requirements was to buy a boat from someone that we could trust and someone that would continue to be there for us after we bought a boat. Obviously buying the right type of boat was the most important, but since we are first time boaters this was important to us. One day my family decided that we check out key west boats at Garrett's. Up until this point we had been looking at every dealership in the area and wanted a center console boat, narrowed it down to a few models. We spent a entire day at the marina looking at boats, did a sea trial, and ended up buying a key west center console. During the entire sales process, Louis was a straight shooter. He went over everything about our boat, what we need and don't need and what not to waste our money on. The boat buying process was simple and Louis and Sonia took care of us during the entire process. The day we picked up our boat we did a sea trial and Louis went over everything about the boat. I felt comfortable and later that day we drove our boat out of the marina and continue to love our key west! I still call and email Louis all the time with questions and he promptly returns my phone calls, even after hours!!!! Highly recommend that you come to Garrett's for the following: buying boats, boat service needs, and boat storage. If you want to be treated like family than come to Garrett's.

From the owner: Garrett's Marina is the cleanest, full-service marina on the Rappahannock river. Located between…read moreTappahannock and Urbanna, we offer boat sales, service, and storage. Our newly renovated facility offers inside, outside, and on-trailer storage with call-ahead launching service (three forklifts). For the traveling boater, we offer a boat ramp, transient slips with shore power, showers, bait, and ice. Boat detailing is also available. We are authorized dealers for Key West, Parker, Yamaha, Venture, and Load Rite. Come see us. We make boating easy!

I was a long time customer of Prince William Marina. I bought my boat through them and kept it at…read morethe marina for over 15 years. Just recently sold it and am now 'between boats...' I have nothing but praise for the team at Prince William. They are professional and prompt with everything. The boatel experience is the best way to do your boating on the Potomac. The boat is high and dry when you are not using it, but is always in the water, fueled and ready to go when you want it. Boats stored in a boatel retain their resale value because they just do not age! They are not sun damaged, they do not get marine growth, they do not get vandalized... It is the best way to protect your investment. The marina has a great clientel and local yacht club. They have a heated pool for customers and it is open longer than your neighborhood pool - it is a great place to hang out and meet new friends when you can't or don't want to be out on the hook. The restaurant at Prince William is only okay - Honestly though, I have found that all the waterfront restaurants on the Potomac are lacking - between no real winter business and no real weekday business during the season, none of them can retain quality chiefs or wait staff. But you can get a decent burger and fries here - about all you would expect or need after a day on the water. The bar is lively with a full band schedule. It has a regular crowd that can be a bit sketch at times. Lots of nice Harley's in the parking lot next to the BMW's and SUV's if you are into the biker crowd. But it is generally a pleasant mix of people and I've never heard of any problems. Boating is not cheap - looking at some of the reviews, it seems that other reviewers may have had different expectations. PW Marine's service department does have high rates, but they are in the normal range for waterfront repair yards. The quality of their work is OUTSTANDING. You get what you pay for. I'll definitely be back when I'm ready for my next (bigger) boat... Thank you PW Marine for helping with all the great boating memories we have!

Wow. BLACK people do not buy or store here. Racist people and Austin takes the cake they have the…read moreworse service and Austin will laug in your face all family and they will get mad at you if you want to leave there boat motel or slips. Damaged my boat with fork lift and fish finder was loosen and sitting on the floor and cover post bent. I never really took the boat out and they tore it up

Perfect weather! An amazing time had by all. Pro tip request Kurt he's super friendly,…read moreknowledgeable, and a real cutie.

While visiting friends in Norfolk for my birthday, we took a boat ride with Electrified Marina. We…read morewent out for happy hour and watched the sunset. We brought our own wine and cheese tray, were able to relax, visit and enjoy the evening. The best part was the fact that since the boat is electric we didn't have to yell over a loud motor. A perfect way to end the day. Thank you!! Geri Thomas San Diego, CA

Unequivocally, Performance Boats, Inc, is the best place to buy a boat. Gary, the owner, and his…read morestaff (all of them) are extremely knowledgeable and will bend over backwards to ensure that your boat buying experience is the best you will ever have. They leave no doubt in your mind that they are committed to providing you honest customer service and making sure your boating needs are met. They are friendly and professional and go the extra mile. I have dealt with many dealer over the years and they are the gold standard that every boat dealer should strive to be. Purchased a used boat from Gary and he personally made sure that it was in A1 shape before leaving the lot. A couple of issues came up and his mechanic, who was very impressive, diagnosed and fixed the problem in short term. Although I live 40 miles from PBI I will take the boat back to them for any service or repairs in the future. You should make this the first stop on your boat buying journey!

Performance Boats: a little bit Country, a little bit Rock-n-Roll, but in the end, a great place to…read morebuy or sell a boat. We just puchased a Sea Ray from Gary, the owner, and he took great care of us. Just keep in mind, that things move a little slower in Spotsylvania than many might be accustomed to, but he's an honest broker. I highly recommend them.