I went to Performance for a second opinion after a dealer's shop (which I had used for over 10…read moreyears) told my wife that her 9 year old SUV needed 4 new struts and 4 new tires for $3,200! Remember, this shop had done all scheduled maintenance, including oil changes for 9 years (and put new tires on less than 4 years ago). Performance did a complete inspection of the SUV, and determined the struts were fine, and the tires good for 5,000 miles! Their report included pictures and measurements, which I appreciate. They'll be getting all my non-dealer-required work for both my vehicles ftom here on out.

Bought 4 new tires from Eric and his crew in the South location. They were informative, addressing…read moremy needs. On time for my appointment and had me out of there in less than 50 minutes, with an alignment. Tire prices compare to the area, but with the service provided is exceptional.

I just replaced my Preditors tires from here. The sale staff is very friendly and helpful…read morenavigating the whole process. The sale staff Miss Tracy Rickey was very helpful and always had a smile for every customer that walked through I ghosted the door. Shop staff Raul, is so great with knowledge of what he is doing Plus if there is an issue he will come out and explain the the issue id. The GM Matt helped alot aswell. They didn't not try to up sale me. I have had tge same tire on my truck for a bit now. Thanks Brad Hughes Topeka Kansas

As the old account manager for this establishment I have to say its pretty sad how often they are…read morelooking for a new one. I was fired because a customer put a gun in my face and on my day off the manager and owners had a meeting in which the manager lied and threw all the blame on myself. This place is a joke. They dont know what kind of dangerous situation you are in when you go to take someones tires off their car. I only met the acting manager now once but it seems as though he is doing things correctly.

I cannot express my appreciation enough for the guys at this store. Robbie has gone above and…read morebeyond to help me while I've been out of the state. This is my normal store but since I have been traveling, I took my car for an oil change in D.C. at some local place and they came up with $1700 in repairs that I "Needed done"! I called Robbie and he called the Goodyear store close to me and requested they check it out, called me right back and gave me all the info I needed to get this done. Took my car in, they brought my info up on the computer (since they are all connected) then they checked for the "noted problems " and even let me look. Guess what?, Not a problem -however, something that was not mentioned in the estimate was a problem and could be expensive if not taken care of. A clamp to my antifreeze hose was loose, and dripping!! (I could even see that! ) This Goodyear store tightened it and they never charged me a cent for any of their service to check this out. Goodyear is my #1 go to. Robbie, I feel like you just saved me about $3000. Thank you I will see you all when I get back!! Kansas Squirrel

I had service appointment at goodyear on Topeka Blvd. While waiting for my vehicle to be completed…read moreanother customer entered into the shop and was taken care of before me even though my vehicle was already up on the rack. They were told to finish that individuals vehicle before mine. That is not good customer service quality of service at that location needs to be evaluated and corrected. I giess if your a paying customer and not a paid customer you have more privileges than the paid Customer. On top of that the service done didnt even correct the problem! They lost a customer from that location that is for sure! Joe Kinard

Quality work in a timely manner. Wheel repair looks amazing! I am so pleased!! Thanksread more

Great service. Amazing quality. Great business. They are amazing at the job they do. I had my…read morewheels off my Taurus that had a couple of cracks in them and they were able to fix them Up good as new.

Cars. When they are working, I love them. But when things go wrong, I hate stressing over being…read moretaken advantage of as cars are not my area of expertise. The same goes for tires. When I had a recent tire problem, I turned to Discount Tire as I was somewhat familiar with the brand but had not had any personal interaction to this point. So I pulled into the Discount Tire lot with my car limping along with the little "donut" spare on the front looking like a misplaced stepchild. Immediately, I was warmly greeted by Patrick who came out to meet me at the car (who does that in the Winter months?) who listened to my tale and then quickly assessed the problem bringing me into the warmth of the store to discuss my options. He was able to order two of the tires I needed which came in the same day and were put on my car. The pricing was reasonable, the timing quick, but what I will remember was the level of service I got from Patrick. He was patient, and his easy going style helped me calm down from having a car problem in a strange city. Because of him, Discount Tire has a big fan in me! I hope this is not going to become my regular hangout, but I know if I have a tire problem in the future, Discount Tire is going to be the first place I call!

I've always have had outstanding service at the Lawrence location. For that matter, I've traded at…read moremultiple locations, with Discount Tire and have no complaints anywhere. The Lawrence store seems to take it to a different level. They are fair, keep you informed of progress and as we say in the service industry, under promise and over deliver. Now, a new service... they will also perform a 4-wheel alignment at a very reasonable price. Always in your best interest to get an alignment with new tires, to help protect your investment. I worked in the automotive industry as a service manager for many years, and can say without a doubt, their prices and service equal or exceed their competition. I have traded with Discount Tire professionally, as an auto shop manager, and as a client. In both cases, they get the job done, and go the extra mile for their patrons. I had a blowout last night, heading home to Olathe. Today, when I came back to Lawrence for work, I was told the tires I preferred, would not be available until the following day. Zack got with their supplier, got them ordered, and delivered, same day. Much to my surprise, they got me worked in, replaced my aging TPMS sensors, replace the tires, and performed an alignment. All in less than one hour! Lawrence has several options for tire service, and many good options at that. But consistency with each visit, and knowledge and empathy from the front staff can make all the difference when making a decision. Zack, Cody and Dioni all worked as a team along with their tire techs, to ensure I was completely satisfied and got me on my way.

This place is awesome thank you Jeremy for getting me back on the road! Went above and beyond to…read morehelp me. Passing through from Phoenix to Virgina put the wrong gas in my car they got it fixed in three days! They had to figure it out and fixed it

I was told I need all four brakes done from the dealership when I took it to Burnett they said I…read moreonly need my front brakes done for now my back brakes still had around 40,000 miles left

I order my chrome wheels here at the best price!!! Discount tires put my rims on and informed me of…read morethe things that needed to be corrected first before installing them. I was very satisfied!!

Was able to walk in and get tires replaced same day without an appointment. They offer military…read morediscount for active duty members.

Great experience with these guys! Was driving through from Colorado to Florida, and needed help…read morewith my tires. One of them started making noise on the road and when I looked at it realized that I needed something pretty quickly. Looked them up and headed by and they took care of me fast! Even on Christmas Eve. Very personable and easy to work with also. Highly recommend! Especially if you're not ready for brand new tires and want used ones, if they've got your size in stock you'll save some money too.

Very friendly, great conversation, all around exceptional customer service, handled my custom wheel…read morewith care, and were able to get me in quick. Picked up a nail on the way into work, so I stopped in to see if they could patch it for me. Unfortunately, after inspecting the tire they weren't able to fix it due to being too close to the sidewall. They showed me the location and put air back in the tire for me. No charge for their time or service! Even after I persisted that I pay them something. Definitely will be back once my tire comes in. Thank you.