Love my glasses! Staff is super friendly. Would definitely recommend my family to come to Commerce Center Optometry for their own new glasses :) read more

My husband went in for his eye exam and to potentially get new lenses depending on the prescription. Exam went well and quick, however she kept trying to get him to do "other" tests out of pocket. When looking into lens options, again, trying to upsell him on extra options. I don't recommend coming here unless you want to feel like you're at a used car dealership. Save yourself and go elsewhere. read more

Came in for an adjustment and options for an old frame and lenses and was helped by Judy. She was patient and thorough with the adjustment and also offered helpful options if the adjustment didn't suit my needs. I am happy to recommend for others and come back for myself this office! read more

Came in for an eye exam and was helped by a friendly staff member with the search for new pair of glasses. Dr. Hong was very informative and very knowledgeable about the oil glands that had build up and explained the next step to taking care of my eyes. read more

Dr Hong is excellent. She checks on oil glands in your eye lids unlike most optometrists during your exam. There were plenty of glasses to pick from. Plenty of parking. I'm going back but to their other location in Alhambra as it's closer to me. They accept VSP ppo, and Eye Med insurance. Inquire within for others as I'm unsure. read more

I came in today for an eye exam and complaints of dry eye. The eye doctor here is very friendly and knowledgeable of dry symptoms and she also took the time to explain to me every detail of my prescription and whatever problems that could be a problem in the future due to my life style. And she also made adjustment to some of my concerns for my prescriptions. I'm pretty satisfied with my visit today, and would recommend anyone to just come in for a simple exam at the very least read more

Dr. Hong explained throughly what oil glands are and how important it is to take care of them. She provided me with an option of taking an eye exam that was $45.00 to check my oil glands or not to do it. The exam wasn't cover by the insurance, however it's an option that is give to check how our oil glands are specifically if one has dry eyes. I really liked the service that was being provided by the staff and doctors. Everything was explained and they also take their time training you, if you're new to eye contacts!! I really appreciated their patience, help, and professionalism that was being provided to me when I went to get eye contacts!! Definitely recommend it to others, however it can be pricy, depending on the services that are not covered by your own insurance. read more

I haven't had an eye exam in over 10 years! The eye doctor really told me what was wrong and what she recommended for me! Still need to choose the glasses that look best for in me. Overall the experience was amazing. The front desk was amazing & so was my eye doctor! Will recommend to a friend or family! read more

even though I feel the optometrist was good I feel that she was there to sell me products that I didnt need. she seemed like she genuinely cared in the beginning and she did a good job matching my prescription but then she made me purchase things I didn't need and I ended up spending about $250 more than I should've. What particularly bothers me is that she told me that I needed eye wash and pushed it on me as well as Eye pads. The eye wash contains sodium chloride (it is not good for eyes) ! she told me that I should take these photos of my eyes one of them was 45 and one was 35 (the insurance didn't cover it so it would be out of pocket) and then the eyewash and eye pads came out to another hundred uncovered by my insurance. I would suggest not pushing products on people that may not be in their best interest in the long run. Those chemicals are not good that you marketed, I felt cheated because of the add ons and you should know that these chemicals are not beneficial to people. I have not used the stuff that I purchased it was a waste of money and I don't like that I was pressured to buy it! I would also like to add that I did not buy the drops that she recommended that somebody in the comment says are 300 dollars. it's just not a good feeling when you leave feeling ripped off and that's exactly how I felt afterward. At least my prescription was right‍ but I would also like to know that the candies eye glasses that I purchased were more expensive from them then on the website. these kind of things do not make you feel good when leaving or finding out afterwards and for that I had to leave this review I hope you guys can change and not Forest products on people.... especially when the chemicals in there are not good for them! read more

NEVER COME HERE First of all I made an appt to get a new prescription lense for glasses without my permission they did a lense fit and never asked me, then they wanna make you sign paper when the girl at the front doesn't even explain she's extremely rude has an attitude for god knows what. Then they wanna charge you and make up pay for a bunch of unecessary things like a change from when you go from light to dark and some drops tht cost like $300?.I just asked for simple that it. Now this is the important part: they didnt even give me the right contact they gave me something completely off and that all they had the first day I try to put my new contacts it cuts my eye never in my time of wearing contact has that happen but I put the contacts that the lady give me at the from it cuts my eye I'm in pain for three weeks I can't see and almost lost my vision bc of them. Hope this place runs out of business! read more

All staff is friendly each time I have an appointment. Came in to get contacts and didn't feel rushed.

Everyone is the office was super friendly, they helped me no problem. I recommend this location to anyone in need of glasses 10/10 read more

I was referred to this location by a friend. And I am so glad that I visited this location! I came in for my annual checkup, as well as questions about LASIK surgery. The Dr. that saw me was Dr. Hong and she was absolutely fantastic. She was extremely knowledgeable not only about the standard checkup that they do, but also about the LASIK process. She not only gave me all the information that I required, but referred me to the best LASIK surgeon in the area in Dr. Berg, but that's another review for another time. She gave me what I needed to finally go ahead and move forward with LASIK, and now I'm walking around with 20/20 vision and I couldn't be happier! I'm currently going through my post-op visits with Dr. Hong, and each visit is quick and easy. If you're looking for a professional, knowledgeable, and welcoming family optometrist, look no further! read more

I called to make an appointment and I show up and they said I had no appointment... who does that!? I checked the # I had called and it was the right place so that was complete bullshit. I went to the place across from them and the girl put me in for a last minute appointment and was seen right away. If you want better service with staff who actually care about customers go to VISUAL SPECTRUM OPTOMETRIST. NOT RECOMMENDING THIS PLACE TO ANYONE read more

I am very much taken by Dr.Hong's experience and education. I've been wearing glasses since the 5th grade and I am dx with Graves' disease. I cannot express how grateful I am for the information and preventive care she imposed on me... The office staff is very knowledgeable in brands and adjustments plus very kind. The office was very clean and organized. Im extremely happy with my glasses and the level of care. read more

A friend of mine recommended this place, so I decided to give it a try. First impressions: nice, clean place, and great selections. One star. There were some customers ahead of me, but I was still acknowledged. I think we all know that this should be common business practice, and yet, so many places don't bother. So far so good. Another star. The optometrist that saw me was Dr. Hong. She was super friendly and oh-so-patient. Anyone that knows me knows that if I have questions, I will not be shy about asking them. And trust me, with my prescription, I had a lot of questions. Dr. Hong very nicely addressed my concerns and made sure that I understood everything. And since I finally decided to get into the 21st century and try out contacts, she also made sure that I knew what I was doing. More stars. When it came time to pick out my new frames, I got a pair that was similar to my old ones. What can I say? I'm a creature of habit. One of the staff suggested that I try some different frames. She picked out a few for me to try and said that those complimented the shape of my face. I was skeptical, but I tried them on. What do you know? Insert happy emoji here. Not bad at all! Ok ok. They can have all the stars! Seriously though, this place has great service, the staff is professional and friendly, and they can totally help you pick out frames that suit you. I highly recommend it. read more

Loved the service. Staff was friendly and helpful. They kept everything clean and answered any questions I had. I would highly recommend to others! read more

Everything went well till the end, i had informed them Medical Was the form of payment, they said it only covers exam. And since you have your own frames the lens will be 700.00 and because i could give a discount, it would be 550.00, come on for lens only, no frame, i think not. One way or another they will be unfair to their pricing in a low income area. read more

Staff was very kind and made me feel welcome and gave the best service to my needs. I am so grateful for their help and knowledge to make sure I take care of my eyes for years read more

Loved my experience here!! I saw Dr. Hong and she was very nice and informative and really cares about her patients. Im happy that I found an optometrist I will continue to go back to every year. I got new glasses and am very happy with the service..I can see again! Professional, nice and reasonably priced. They use some of the newest lenses and I appreciate that they took the time to go over the different types. I am picky and the staff here was very helpful and patient with me. This place definitely deserves 5 stars! I will be bringing my kids here soon and recommend this place to anyone looking for a great optometrist read more

I liked my experience... The 3 ladies that work there are super friendly... Betty helped me pick out the perfect pair of glasses... Really appreciated all they're help... They were a little pricey compared to the other places... Then again target is cheaper but their glasses are garbage sooo... You get what you pay for read more

The girl at the front desk has no customer service skills . She will not even make eye contact , I came in with my elderly parent to assist him with his insurance and to ensure he was being assisted appropriately. She said she would only be talking to him . Well helllllo if he didn't need assistance he would have came alone . They need to be more considerate of every clients needs. Compassion and friendliness goes along way and this place does not have it. read more

The staff is super friendly! I love this place because the frames and glasses aren't as expensive as other places. The payment option is this: You pay half of the cost of your glasses up front and then you pay the other half, once they have arrived. My glasses arrived for pick up at the location in less then 2 weeks. read more

Went here for the first time about 2 weeks ago and will most definitely return. Staff was super helpful and helped me picked out some awesome glasses. The doctor was very patient and super attentive. She explained everything to me and answered all of my questions and concerns. Overall I had a great experience here!!! read more

First time coming here and I was satisfied!! Not only because they take my insurances but the girls up front are really friendly and have great customer services.. I Didn't have to wait too long before seeing the doctor, in fact Dr.Hong took her time and explained a lot of things I didn't know before.. love the large selection of styles and designer frames to choose from. coming next week for a contact lens fitting and really excited for those new color contacts they told me about. I definitely recommend this place . read more

1 star for the helpful girls that work there but as far as eyeglasses selection and price I would give 0 stars. I found a pair of Dolce and Gabbana glasses that I really liked and they were $360, plus my prescription, everything totaled about $670 (doesn't include tax) that was way outta my budget. But what really made me walk away from this place was that they don't give you warranty. REALLY??? I'm about to spend $700 for some glasses and I don't get warranty? Wow. Thank god I left and took my money elsewhere because guess what I paid $390 (including warranty.. Yay!) for the same glasses including my prescription. You would think since this place is in east la their prices would be more reasonable but no it's not. Mind you where I took my business the place is in West Hills. read more

I took my dad here and they were professional and treated him with great care. The Doctor went over the best digital progressive lenses for him to make him comfortable and the staff helped him pick out nice glasses. Everything was great here and I highly recommend them. read more

My family goes to this optometrist. Although I haven't been personally seen by them I can say it's the best according to my family. The doctor takes her time to listen to your concerns and prescribes what is best for you. I can't wait for when it's my turn to go. read more

I have been coming to this optometrist since I was a child so I have been able to see the way this place has changed over time. Honestly the Doctor is really great. She is knowledgeable friendly and very thorough. Customer service has always been a hit or miss. You usually have to get lucky to get someone who has better interpersonal skills and will treat you well. In regards to price it is extremely overpriced for what you are getting. In the beginning I didnt complain because I thought they were charging what other places were charging but as I got older I learned I was very mistaken. When they talk about their pricing they will first give you the most expensive option with a lot of doctor recommendations. Once you argue with them for a while they will give you a price for the very basic plan. The last time I went they tried to convince me to pay 500 for my glasses without the frame (the frames they have are very ugly by the way) and my cheapest option was 250. I chose to look at other places this time around and my primary care doctor recommended a site called goggles4u where he said he and his coworkers would get their glasses. I payed 50 dollars for cute frames and my lenses with a lot of added stuff like glare and scratch resistence. So I think my days coming here are over. There is also a new optometrist across the street that gets the job done and is a much more friendly place. read more

I came here recently and loved the Dr. I seen! I wish I remembered her name but they always have different doctors coming in. She was so friendly and just easy to connect with. She answered every question I had. What I will never forget about my experience here is one of the receptionists up front. She's rude and makes you not want to go back. Visiting your optometrist should never feel like this. I'm definitely changing locations and will not regret it. Since it's a private practice they raise up glasses/contact prices to make their money! If you're looking into contacts please make sure your trial for contacts is with a brand that is common and you can purchase elsewhere for cheaper. If you pick a brand that isn't popular you will have to purchase the contacts there for SO much more. I made this mistake and when I tried looking for the brand it was no where to be found. At the end I went back and having to pay more than I should have. Prices are extreme here and I would not recommend. read more

I came back for a routine eye exam like I do every year. Before seeing the doctor, one of the staff explained to me about a new digital camera. I think it's really cool because it was a quick photo and I got to see the back of my own eye to make sure that it's healthy. Dr. Hong is very kind and she took her time to explain everything and made sure I was comfortable. I loved how the girls went over everything to make sure I understood what the Doctor prescribed and were really nice about helping me choose a frame that is a good fit for me. read more