The BEST Dental Experience I've ever had. The entire experience was at a whole new level - and I'm a new lifelong Comfydent patient.
Let me preface by saying I have had some terrible dental experiences, from bad cleanings, to painful novocaine injections or the feeling that I'm just a task that the dentist/dental team needs to get done - I now stress out whenever I visit the dentist. I thought I'd always be uncomfortable in dental offices, until now.
From the first moment I was put at ease with Dr. Babic and her team. Their COVID response left me feeling safe from when I walked in the door. I was greeted with a big smile (I can only assume because everyone was wearing masks - but their eyes seemed like they were smiling), and a comfortable lobby complete with coffee machine and couch. Madison (my dental assistant for the day) brought me back to a super comfortable dental chair. Seriously, Laz-y-boy should take note, they've got some competition. The room was really cool looking with modern accents, some tropical wall paper, and some high-tech gadgets (more on that later).
I was really taken aback by being treated as a person rather than ferreted around quickly as if I was a burden on the workers. Madison sat me down and made me feel at home and Dr. Babic came in to discuss my past dental experiences, what I could expect today, and got to know me (without me trying to talk with finders and gadgets in my mouth). I didn't realize how nice it was to actually talk to the dentist as a person and not feel rushed until Dr. Babic helped me realize how nice it was.
From there Madison began taking x-rays as well as a full-mouth 3D image. Throughout Madison did a great job checking in and asking if I felt the slightest big uncomfortable (I didn't). I'm not sure if she was just that good, but usually the x-ray thing would jam into the tops and bottoms of my mouth, but this one didn't hurt at all. Also as my x-rays were completed they were displayed right on a TV in front of me which I thought was really cool. After my imaging was done, Dr. Babic came in and looked over the x-rays and the images with me, talking about areas that were concerning, and what she was looking for.
Here's where most dentists lose me. There's a spot in my mouth I know I need to fix, but every dentist has just told me what the options are. Dr. Babic spent the time talking about what was happening in my mouth with how my teeth bite down, what could/would happen in the next 5-10 years, and why it would happen. She spent more time talking about what was going on and why it was going on that by the end, I wanted to fix the problem because I understood why it was a problem. I've never had that before. She used the 3D model to point out where the issues are, even highlighting the force from chewing in blue-green-yellow-orange-red manner and what it was doing to my mouth.
Then we got to the actual cleaning portion where I'm not sure what Dr. Babic uses, but I usually have 1-2 small shooting pains per tooth, and this time there was only 2 over my entire mouth. Additionally I had multiple ways of relaxing to my level of comfort, from the massagers in the chair (which I didn't know I needed until I had them on), to the TV on the ceiling which I decided I wanted to watch the aquarium channel, to the music where I put on top pop, as well as telling me I was in control of when they'd stop for a break - all I had to do was let them know. It made me feel a LOT better knowing Dr. Babic actually wanted me to stop her if there was even slight discomfort.
I can't recommend Dr. Babic enough - this experience was beyond anything I've ever had in a Dental office before. I didn't feel rushed, I didn't feel stressed, I didn't feel pressured into making a decision about a treatment, I just felt....comfy, the whole time. read more
