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Comfort Transportation

5.0 (23 reviews)
Open 6:00 am - 11:00 pm
Updated 3 weeks ago

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Response time

6 hours

Response rate

100%

Services - Comfort Transportation

Limos

Town car service

Comfort Transportation Photos

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Recommended Reviews - Comfort Transportation

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2 years ago

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8 years ago

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6 years ago

Leo is the best! He's so friendly and accommodating. He will give you the star treatment!

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5 years ago

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7 years ago

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7 years ago

Leon is the best driver in san francisco. If you need black car service for any reason forget uber and call Leon.

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8 years ago

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7 years ago

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7 years ago

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7 years ago

Leo was great! Professional, easy to talk to, and super accommodating on our trip to Napa. Thanks for a great time!

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Review Highlights - Comfort Transportation

Since we were going on a cruise, we had a great deal of luggage, which Leon packed into the SUV we ordered.

Mentioned in 13 reviews

Read more highlights

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Million Services Limousine - 12 passenger Pearl white Mercedes limousine Sprinter

Million Services Limousine

4.8(224 reviews)
5.8 kmCastro
Locally owned & operated
Certified professionals

Overall, great experience Reese definitely knows this…read morebusiness Very organized and great communication Driver Robert was on time and overall had a great experience, will use again

If you're looking for a company that understands customer service, this is not it…read more We booked a full-day Napa Valley tour for 10 people, departing from San Francisco on a Sunday last month. Unfortunately, the experience was stressful from the start. After booking, communication was extremely poor. Email responses were slow, often taking days. We became concerned after reading Yelp reviews mentioning no-shows, lateness, and poor service, and sadly, those concerns proved valid. Even receiving something as basic as our payment receipt, especially since they don't accept credit cards, took over a week. Confirming our itinerary and driver details also required repeated follow-up and wasn't finalized until just days before the trip. We clearly communicated that punctuality was critical because we had prepaid tours and luncheon reservations at a winery. When we finally spoke with the owner, we were assured everything would be fine. It wasn't. Our scheduled pickup time was 10:00 AM. By 10:15, no one had arrived. Calls to both the owner and driver went unanswered. By 10:30, with no communication at all, our group was understandably very worried. Eventually, we tracked down an assistant who had previously sent our receipt. She answered, apologized, and promised to investigate. The driver later called and said he'd arrive in 10-15 minutes. That turned into another 30+ minutes, followed by additional delays. In total, the driver arrived about 90 minutes late. As a result, we missed our first winery stop entirely. What was most frustrating was not just the lateness, but the complete lack of proactive communication. No warning. No ETA updates. No accountability. We were simply left waiting and wondering if anyone was coming at all. If your plans depend on reliability, professionalism, and being on time, I strongly recommend looking elsewhere. This company caused unnecessary stress and significantly disrupted what should have been a special day.

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