We would consider staying in this hotel again. The positives included the location, which was great because it was close to the Franconia-Springfield Metro station. It is also across the street from the Springfield Town Center Mall. The staff was friendly and the hotel was clean. The hotel appeared to be an older, reconditioned property. It is in need of further facelift. One of the two elevators was out of order for our whole stay (which appears to be the norm among hotels.) The remaining elevator ran slow. The halls were uncomfortably warm and lacked airflow. It was hard to bring our stuff into the hotel because there is a poor ramp and set of doors to bring the luggage cart through. The washing area was in the electric room. One of the washers was down. The dryers were weak and required multiple times to dry a medium load of mainly T-shirts. read more

I stayed at the location in Alexandria VA. I arrived at 3 pm, check in was so easy. The only thing is they require a $100 incidentals deposit, will get back after check out. The room was ok. The front desk staff were very helpful and nice. I would stay here again. The breakfast was typical but overall was good. read more

We stay here the night before getting on the Amtrak auto train in Lorton, after driving to Virginia from Rochester, NY. It's very convenient because it's only 15 minutes from the train station the next morning. We like to pick a hotel with a good shower because we don't like to shower on the train. We have had good experiences both times we've been here. Most staff are very friendly and accommodating. Our room was spotlessly clean, even though there were a couple of things that needed updating. The breakfast was very good, especially the bacon and waffles. (I skip the egg patties and go for the hard-boiled eggs.) We only stay one night and this time I was surprised there was a lady with a dog down the hall from us, but I'm learning that down here, a lot of people with pets were displaced by the hurricanes. We are in Florida right now and ignorant me, I asked another lady if there was a dog convention going on in the hotel next to one place we ate. She kindly explained to me how very many people still haven't been able to move back into their permanent residences. read more

I wanted to not even write a review on this place. I decided to proceed after spending 11 nights here and on my last night getting zero sleep. The beds are comfortable but the roach infestation has gotten the best of me. I asked them to spray my room on this stay twice. I was moved to a different room the last night which was also the same. Carpet needs an update. My key didn't work daily so had to get it reprogramed daily. Breakfast provided was cheap and not worth my time. Gym needs an update. One treadmill. Needs free weights. Also the one machine they have is broken on a set weight. After this experience I never want to sleep at a comfort inn again. This place needs to be sprayed immediately. read more

Comfort Inn - Hotels Near Me - Springfield, Virginia

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I needed a place to stay because I had made plans the last minute to attend a friend's wedding. This location is literally a few blocks away from where the wedding was held yesterday, so it was definitely more convenient for me than to drive to the event from my location which is somewhat of a distance. This would be the first time that I had stayed here, and it was nice and comfortable- like the name says. The air conditioning worked, the matress seemed fairly new, and everything was clean and modern. I had no problems checking in, and the rate was reasonable, especially since I did not make a reservation until the day before. I would also recommend this hotel for the location, which is very close to the mixing bowl and the Fairfax County Parkway. read more

Comfort Inn - Hotels Near Me - Springfield, Virginia

Would give this place 2.5 stars. Stayed here a number of times in November since I need to find a place under $100/night. The room was fine and the bed was good to sleep in, plus the internet worked. They have a workout room, which isn't much. The breakfast is continental, but I didn't like the juices there and the hot food was mediocre. One of the reasons I dropped to two was when my key didn't work and I mentioned the door wasn't responding and they kept thinking it was the key and sending me back up. Then when they figured out it was the door, it took another 30 minutes for them to replace the batteries. I appreciated read more

Recently spent two nights at this Comfort Inn. The room was meticulous, and the people that work there were very hospitable. Very comfortable beds. We usually stay at the Van Dorn one but will be staying here from now on when we visit our children. For breakfast they have cereal, fruit, bagels, toast, yogurt, ( pass on the egg patty and sausage patty) enough to get you going. Some negotiating to get the best rate. Quoted me a higher rate than what I saw with booking companies, but adjusted it down when I told them. The price is reasonable. read more

Everything in the hotel looked run down and dirty. Our room was very dissatisfying. There were holes in our chair, stains all over the bathroom wall and floors, and water damage/mold on the bathroom ceiling. It was a grimy experience. I would not recommend this hotel to anyone. Customer service was nice enough but that was the only positive. read more

I'm only giving this hotel 1 star because I can't give it 0! I do not recommend this hotel to anyone, whether you're here for business or pleasure. The service is sub-par and the rooms are disgusting. The sheets are old and have cigarette burn holes on them and the carpet is filthy. I literally slept in my clothes! Breakfast has little to be desired, the best part was the make your own waffle (probably because they had little to do with the process). Customer service is pretty nonexistent. The front desk personnel will give you whatever answer they think you want to hear and not follow through on any requests. Their conference room is not proffessional, its dirty, the wall is peeling off and/or bubbling up from water damage or cheap wallpaper (take your pick), there are cords taped to them, and the ceiling tiles are stained. Aside from the appearance, my group had a laptop stolen out of one of their "conference rooms" and the staff acted as though they could do nothing. The manager then suggested we call the police, at which point we did. Once the police arrived (15 minutes later), the manager states that the hotel video footage for that day, disapeared. So as you could guess, the police were unable to take further action. You would think they would try to keep our business as a corporation (we utilize a lot of hotel conference rooms across the US). Working in the customer service industry I see no excuse for being treated so poorly in a place that is sub par. Even in a dump, such as this, customer service will go a long way and at least keep some people coming back, but definitely not me or my company. read more

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I typically stay at comfort inns when I travel due to the service I receive for a great price/value. However this place was horrible. The downstairs doors didn't lock so anyone could walk in though a side door or follow You into the building. There was also roaches in my room!!!!! I reported it and it wasn't even apologized for. The bed was hard as rocks. The sheets were stained and I was just so annoyed I checked out early. I don't know what was up with this hotel but I am very disappointed and unsatisfied read more

The staff were very friendly and helpful. The room was clean. Bed was hard but some people like them that way. The breakfast was standard and what we expected. Price was great with a veteran discount. Would definitely stay again. read more

It was a convenient place to sleep for one night. Tolerably clean. Breakfast was not so good, but not horrible.

Run of the mill hotel. Clean and basic. Certainly appreciated the free chili/cheese dogs. :-| Actually. There was free beer. You can't beat that. read more

Pros: close to Springfield Mall, courtesy shuttle to metro but runs late, complimentary breakfast. Cons: very dated--No flat screen TV, no fitness center but shared w/Hampton Inn. Front counter staff both day and night rude. read more

This is not so much a review of the inn itself but its management. Arrived in a frenzy on Jul 30 around 7pm to speak to the Budget Car desk. Management at the inn were kind and patient to us who had to switch cars at Budget (long story) then needed to use their facilities then left their EZ Pass in the original rental car which they rescued for me since by now Budget was closed for the day. If I am ever in the area again I will be sire to stay here. read more

I've visited in the summer with a large group of 50. We were there one week. They accommodated us very well and even put everyone on the same floor. All the rooms were clean and the staff was very nice. They had a car rental office inside which was very handy. We never had to wait long for elevators which is important for a large group. The continental breakfast each day was so-so at best. Our only real complaint was that our room keys needed re-keying every day for at least half the rooms. Would I come back here again? Probably. read more

Decided to stay here for one night, as a stop over, on our way home from Florida. The only good part was the Khan, at the front desk. Saw another review, stating the same thing. He's as polite/professional, as you'll get. Room wasn't ready when we arrived, but that's OK, as we were a few hours early. First thing's first, try not to book a room here, if you have to,make sure there's no event/party scheduled at the same time. We came downstairs in the morning, and the lobby looked like a scene from Animal House. Cups/garbage everywhere. We walked out a side door, and one of the windows, to a party room(?), was not only broken, but looked like someone tossed a chair at it. Cracks, and a chunk of glass, missing, from the center of the window. Safety issue here? When you get to your room, especially a king size suite, make sure it is actually cleaned. I was finding old beer cans under the pullout couch, so obviously they don't "clean" the room. The bed was comfortable, though, and the shower had good water pressure. On to the bathroom. Make sure there are extra rolls of toilet paper. They give plenty of towels, but no extra TP rolls. The morning crew at the front desk looked like we woke her up. Not dressed well, either, as we have seen at other hotels. At least they wear nice clothes (sweaters/suits/etc). This woman, although nice, looked like she was in a t-shirt and sweatpants, and that we woke her up, when we came down, at a little after 6. Breakfast is to be 6am to 10AM. 5 min's after 6, and not even ready. Lights were still out. No one answered when she called, to check on the status, so she went to look, herself. They were behind, due to the party from that night, so they didn't get a chance to finish getting it ready. All in all, a typical hotel. If you want no frills, sleeping in your car may be a step up, from what we experienced at this location. read more

Nice hotels. We stayed for a few nights. Service was good. A lot of television channels and shuttle service to the metro. They lack amnesties like gym and pool. read more

I made my reservations on line through the Choice Website and check-in was quick and easy. Once in my room I found it to be clean and the bed comfortable and well mad. The bathroom in my room was one of the smallest that I have encountered with this chain. The room overall as I said was clean but it was beginning to show it's age. It front cover of my HVAC Unit was loose and quiet loud but after a little work I was able to secure it enough to limit the noise. The breakfast area features the usual waffles, eggs, a meat, with fruit, yogurt, cereals, juice and coffee. The breakfast area can get very crowded and the attendant struggled at time to keep is clean and stocked. This hotel features a Free shuttle to the Franconia-Springfield Metro Station which is a little over a mile away. With free parking at the hotel this shuttle is a very nice feature that we took advantage of several times during our stay. When we arrived back at the Metro Station, we simply called the hotel for pickup and never had to wait more than 10 minute to be picked up. Over all I was satisfied with my stay. read more

Brought my out of state family here for a base camp into Washington, DC. Staff was so friendly, rooms clean, wonderful hot breakfast in the morning included. Cookies after 5 pm, and hot coffee and tea available all day. The huge perk was the free shuttle to the near by metro station (Fraconia-Springfield) blue line. Takes you directly to Arlington, National Mall area! No changing stations. They also will shuttle you to the near by mall, which had great shops, restaurants, and a target for last minute needs. I can not even express how wonderful the staff was! Khan the front desk manager brought us utensils when the fast food delivery forgot. Monica the AM front desk clerk helped me and my family with our slew of questions and even gave great advice to avoid traffic out of town when we left! Awesome, affordable, clean, friendly, quiet little gem outside DC! read more

Decided to move to this hotel from another one thinking it would be better. The entrance to the hotel was nice and clean, however when I got in the room it was depressing looking! Dark and with very outdated furniture. Breakfast was horrible and the food counter too close to the door so people were packed and it was hard to even see what was there. When I checked out the guy took my key and quickly rushed me off. I asked for my receipt and said I did it through a third party to ask them for it. This is the first time a hotel doesn't give me a receipt because I didn't book it through them. Do not stay here and waste your money. read more

bed bugs! run!! This place has bed bugs. Room smelled like jet fuel, probably because they were trying to get rid of bed bugs. And they didn't even deny or apologize. Run. read more

The rooms in this Comfort Inn are pretty tired, but it gets four stars for a comfortable bed and especially for Khan, the gentleman who was on duty at the front desk the evening I checked in. In fact, Khan saved me that night. I was supposed to stay at the Embassy Suites in Crystal City, but for some stupid reason, they gave me a smoking room that absolutely reeked of cigarette smoke and I was told it was the last room available. No other hotels near the Crystal City or Pentagon City Metro Stations had any availability at all, and I had to search all the way at the southern end of the Blue Line to find one that did. That was the Comfort Inn in Springfield, and it was Khan who held the room for me in my time of need as I slowly made my way to his location on the Metro. Further interactions with Khan at the property further demonstrated his kind disposition. Note to Comfort Inn: Khan is a keeper! Marcus, who manned the front desk the morning I checked out was also a gentle soul. Someone at this Comfort Inn knows what they're doing in the hiring department. Wifi in the room was dodgy. read more

Was just here today and it's my last day at the hotel. Front desk clerk was very pleasant. Went down to the breakfast room to check out their selection while I'm waiting for my ride. This lady Miriam just approached me and ask for my voucher. I didn't have them and I told her I didn't have it. I figured she needed it but I was not there for breakfast. I just decided to sit there since I can see my ride from the window. She was cleaning and went in front of me and moved my table without saying anything. I told her what are you doing I'm sitting here. She said if you're here for conference, wait outside. I said wth is wrong with you I'm a guest here. She said I'm cleaning and I told her go clean somewhere else. I got up and got her name and told the mgr. Mgr came back and said it was my fault I yelled at her and there were witnesses. I said go bring her over here and we can discuss. I understand Spanish and I heard exactly what she said behind my back too. Very tacky. Mgr said when you go there you're supposed to eat breakfast or you can't go? I was not satisfied how the Mgr didn't do anything to resolve the issue - they need to learn to teach their staff manners. read more

On a recent family vacation to Washington DC my family and I stayed here. We had a wonderful experience. The staff that worked at the front desk were extremely friendly. There was a continental breakfast that included eggs and waffles. Make sure to get to the breakfast early...like shortly after it starts. If you wait until 8AM or later there is sure to be a large crowd in the breakfast area and you will be lucky to get a seat. We would get there at 6:30AM/7AM most mornings. There is a Manager's Reception Monday-Thursday 5:30PM-6:30PM with $1 beers, $2 glasses of wine and free food. The rooms are decent and the beds are comfortable. The decor could use some updating but I can definitely overlook that. If I had to say anything negative it would be the pool. The pool at the hotel next door and it was very small. We had so many other things planned that we didn't have time to go to the pool anyway. Overall we had an excellent experience and would definitely stay there again. read more

When we arrived our room was still being cleaned the lady cleaning our room just wiped a dry rag across the window seal and that's about it , there was 4 of us in a room so we all inspected it, it was horrifying especially considering the fact it was just cleaned there was pubes in the shower the microwave was moldy, stained bed sheets and bugs Bed bugs in fact it was awful they even said they had a breakfast bar but all they had was bread milk and juice and the bread was awful don't recommend going here unless it's the only place you can find !!!!! read more

Breakfast is absolutely awful. The shuttle has a broken air conditioning system and smells like body odor. The beds are hard and stiff but the pillows are soft. Overall it was a decent experience and conveniently close to the metro which was my main priority. read more

Attempted to make reservations by phone and it wasn't a good experience so went on to be a bust. I had a go online and make my reservations. I wasn't allowed to use my government discount nor when asked bot it was offered. The room and was clean. The breakfast bar was pretty good but there was only room for 20 people to sit and eat. It was not enough space to be comfortable. read more

It was a amazing hotel the beds were very comfy and the bathrooms are very nice. The breakfast was delicious and hot. The only complaint I have is the doors that are supposed to lock don't lock so anyone could just walk in the hotel and there was a bunch if kids just holding up the elevators and running around making lots of noise. read more

Decent spot. Rooms are clean. The guy working nights at the desk is so slow it's painful. Otherwise I would prob give it four stars.

It's near midnight and the music from the ballroom is blasting into our room. The desk clerk and now security say the party is booked to 2 am, wait now they say midnight. Front desk hung up on us twice when we complained. Staying on a Saturday night, when we asked to talk to the hotel manager, front desk said to call on Monday morning. Front desk then told my wife to take a sleeping pill, B...... All this to a Gold level Choice Rewards member. read more

I am a platinum member and wouldn't accommodate me when they put me on the 5th floor and had NO internet. When I asked when they were going to upgrade I was told I am not the only one complaining, I had only 2 bars on the 3rd floor during a previous stay. They do have a choice for breakfast for cereal, breads, and refrigerated (yogurt and hard-boiled eggs). read more

Was in town for a big event for the weekend . Booked a room for the weekend a month ahead and they lost our reservation. We arrived late Thursday night and put us in a smoking room that reeked of cigarettes,put us in a smaller room with a promise in the A.M. to get us a bigger room next day. Woke us up at 6 am with a luggage rack and wanted us out as they has put us in a block of rooms that were already booked! Long story short no rooms available! Worst place ever and would never stay there again! read more

Terrible. Bedbugs in one of our rooms. Went downstairs to tell management, they did nothing. We ended moving all ten members of our party to our other room. Asked for roll away beds and blankets, were told they had none. Told the hotel was completely sold out and no empty rooms. After waking our sleeping kids and moving them to the other room, they finally showed up with beds and blankets (room was too small to put beds, so we threw the mattresses on the floor). Thirty minutes later, same front desk guy called to say they had another room. Seriously? You told us no room, then magically came up with one out of thin air. No apology, no nothing. We had videos of the bugs and showed them where my husband was bit. Nothing. Complained next morning to overall manager, and was told they would refund room, after he watched video and said, "Oh, those don't look like our sheets." Seriously? Like we would spend 30 minutes complaining at midnight about non-existent bugs? Infuriating. After a fight, they ended up giving me 25 dollars to use to wash laundry. They disturbed our rest, made us sleep on the floor, left my husband bitten, and left me with laundry I need to wash at a laundry mat. When we moved the bed from the wall, there was poison on the floor, so obviously they knew they had a problem before we arrived. Customer service was horrible. Never, ever, ever again. Shame shame shame on them. read more

Worst hotel ever! I had to book 2 rooms for my family here and everything thing was so unorganized they hated their stay there. They complained bout the breakfast and the service was always late. Oh and let's not forget the asshole security guy that was basically kicking us out while we were checking in my family. I was making a phone call out side while they were checking in and he came up to me and asked if everything was ok I said yeah everything is fine! Then later on while me and my cousin got in the car and we were just sitting there until my family take their bags to the room and come back out to take them somewhere to eat. Well the security guy comes up to the car and asks what we were doing??? LIKE WTF YOU MEAN we weren't causing any problems we didn't have music on to cause distractions or anything but well that asshole was like why are you staying in the car and I said that we are leaving just waiting on my family so we can leave so he decided to go stand in front of our car making us feel uncomfortable then came around again and kept telling us to get out of here I was getting so angry I wanted to go talk to the manager and complain but I didn't wanna cause problems and I also didn't have time at the moment. So I ended up leaving with my cousin and I send my family the address of the restaurant I was going so they can meet me there. NOT A VERY WELCOMING PLACE never will I ever book this hotel for anyone I know ever again will definitely take them to the Hilton so they won't have to deal with this bullshit. And if I get a chance to back there I would only go just to complain about the worst experience of my life read more

Worst hotel I have ever been to. The wifi didn't work, and when I tried to call the front desk to ask about it, the phone was broken and I had to call from my cell phone. They also did not have hot chocolate, ran out of coffee, and one of the outlets in my room didn't work. 10/10 would NOT recommend. I might as well sleep on the street. read more

Comfort Inn here in Springfield VA was a nice night to stay here.. Food was alright and the service was ok. What I didn't like about it was it didn't had a pool. But hotel was alright. read more

I recently spent a night at this comfort inn. Although the room was clean, the elevators reeked like cigarettes. At 9am the fire alarms went off and none of the staff could tell us if this was real or not or just a practice. When us and the fellow guests finally got outside no one again let us know what to do or updated us on the situation at hand. It would have been comforting if someone could have alerted us on what is going on. They finally let us in and again no one updated us on the situation. At this point we figured to get breakfast. The bacon was awful. There was no juice left, no one refilling juice. Every pastry tasted like blueberry. I would definitely stay at another comfort inn but not this one again. read more