Wasif service tech, did my semi-annual service today. He's excellent! He's very thorough, pleasant…read more& professional. AAA has been a great company to deal with every time I've needed!

6/19/2025. System installed. Installation went well, taking about 4 hours. Unit worked perfect…read moreafter installation until the next morning. 6/20/2025: Went upstairs and found the temperature was 79-80 degrees, thermostat set for 74. Called AAA. Didn't know who to call so Ieft a voicemail for the sales manager that sold me the unit. Did not hear back from him. Got hold of call handling and told them I had a problem. Service Tech came out and said a board was "fried". He bypassed the board to get things working" until they could get a new board. They had scheduled an inspector to come out and go over the whole system after the installation but that was delayed until they got the new board in and had the unit fixed. 7/1/2025: The new board came in and they scheduled someone to come out between 8AM-1PM to replace the board. I received a call from AAA saying the technician wouldn't be out because he said it was raining where I was! We had NO rain, but blue skies and we didn't get any rain at all for the remainder of the day. 7/2/2025; Technician arrived and installed the board. A manager (Rusty Crater) came out that afternoon and inspected the system and went over the paperwork with me. The unit was working later that evening I noticed that the upstairs temperature was again high (79º). I decided to wait til the morning to see if it cooled down overnight. 7/4/2025: Upstairs temp got into the 80's. Unit not working again. Since it was July 4th holiday nobody answered calls so I left a voicemail on their recorder. I also sent an email to schedule a service call asap for the next day. 7/5/2025: At 8:05AM received call saying a technician would be out by 1PM. At 1:05PM I called saying I'd not heard from the technician. They said he was still on the first call and would be out before 5PM. At 3:30PM I called AAA to confirm and asked to speak to a manager. Someone named Jaleel called me and said the Technician was still tied up with his first call. I expressed my concern about the bad board and he said "It's our policy if we have two problems the same we replace the unit with the problem". A second manager, Jonathan, called me and said the technician was delayed. At 6:30PM the technician called and said he could come out or else wait til the morning, my choice. Since it was dinnertime and we were eating I told him to just come first thing in the morning. 7/6/2025: He arrived. He said the unit was low on freon and freezing up on both upstairs handler and outside unit. He said American Standard only comes with enough freon for 15 feet of tubing so he put extra freon in to compensate for the length of tubing from the compressor outside to the air handler in the attic. He said maybe they didn't fully charge the system on installation, but wasn't sure or not. He was confident the problem was fixed. He left with the unit working. 7/7/2025: Went upstairs and once again found the temperature high and the unit not working. The compressor fan outside was not running at all. Called AAA call handling person and said I'd like to speak to a manager or president of the company. She said "The manager is the next person you need to speak to" and I told her I wanted to speak to the owner of the company. She kept insisting that I would have to speak to the manager first. I had a meeting so I told my wife to call. She called and asked to speak to the owner of AAA and the call handler told her he was not in the office and didn't have a number. She asked for the number where he was and they said they couldn't do that, but a manager would call. A couple hours later a manager called my wife. She explained her dissatisfaction with all that's been going on and said if not resolved she was going to call the BBB and CPA. His answer to her was "I DON'T RESPOND WELL TO THREATS!" She said "This is not a thread, I'm telling you what I will do if it's not fixed...would you rather me calling the Better Business Bureau and Consumer Protection Agency without letting you know beforehand? I'm letting you know beforehand this is what I intend to do if you can't get this resolved and solve the problem! He didn't answer to that. 7/8/2025: This time they sent out two different repairmen to look at the problem. After about an hour they said they found two bad sensors that were shutting down the compressor. They said they'd be out tomorrow if they had the sensors in stock. 7/9/2025: Another different technician showed up. He said "I've got the sensors and a new board but don't know if I'll replace them?" He said he wanted to check out other things first. He came in after an hour and said he'd been on the phone with an American Standard Engineer. He found a "bad wire" in the upstairs unit. So I guess the sensors ore even the board weren't bad...or the freon. I'm betting problem was they wired the upstairs unit wrong....not a "Bad wire". Unit is now working. Not a good start for AAA!!!

Very fast service. Honest and personable tech. We were…read moreextremely satisfied with the quality of work and value of service.

From the owner: From AC installation to furnace repair, our team handles all of your heating and air conditioning…read moreneeds. Our commitment to providing a stress-free experience in all our heating and air services is a top priority.

Absolutely the worst AC business in the area there prices are good but the quality of work is…read moreterrible, the entire staff is very uneducated and have to rely on other businesses to bail them out, they replaced my unit over 2 years ago and have been an ongoing struggle to get things rectified since Installation, there has been over 10 call backs to my.house to fix the issues with only a temporary fox everytime all the while my house staying warm and electricity bill going up, Ryan lies about the work he has done and will do at your home or place of business and won't provide proper paper work or register your new equipment, He also doesn't pay his bills to the distributors which makes getting parts to fix your issues very difficult, the entire system he installed was to be replaced and was told it was but the data tags are still from the original unit installed over two years ago

From the owner: Our goal is customer satisfaction. We offer residential repair and maintenance to all HVAC systems…read more Let us be the solution to all of your HVAC needs. We are licensed, bonded, and insured.

Thermostat not responding to my request, also have an issue with mold in the area registers. Upon…read morearrival, I explain the situation to him, and he went into the attic and tested the blower unit and determined that not enough power was getting to unit. I should contact an electrician. Did not perform any other tests on the system. When I explained my concerns about the mold, he said that we don't use the M word around here. That I needed to call a remediation specialist. Remediation specialist said I need to figure out why the system is creating so much moisture, which is why I called this company. He did nothing to determine that and refused to do any further checking of my system. Nice fellow, but not worth the money or my time.

My AC stopped working and searched for a company that could help. They responded extremely quickly…read moreand gave an accurate time of when they could be on site. Service charge was only $45 where other companies were quoting $90. Steven came out and evaluated the situation. He told me what was wrong and explained everything. He did not try to sell me on a bunch if extra unneeded equipment. Instead, he educated me on what to do to try and avoid what happened from happening again. I would definitely recommend P&W and will use them again in the future.

Upcoming Father's Day weekend and AC broke on us. We took a chance and called Killman. They were so…read moreresponsive and where others said they couldn't fix the unit until 5 days later, Killman was out the next day installing the new unit. The owner came by and met us and was so genuine and friendly. Just good people. We had a slight issue afterward with a blocked drain. Called them and they came out the next day (on a Saturday morning no less) and fixed the issue. Would highly recommend this company.

Very quick to respond. Professional and friendly staff. Very affordable and flexible with their…read moreinstallations. The unit runs without a hitch. Thanks again fellas!

We truly were pleased with the work PHRGMC performed to replace our old and hazardous deck. The…read morequote provided was reasonable. Mike and Shannon were professional and presented a copy of the signed contract from both parties. After the deposit was paid they tore down the old deck, removed the debris and finished the project in 3 days. There were some weather delays before this, but they also communicated well and responded to our requests and inquiries in a timely fashion. We found them on facebook and would highly recommend this company for deck installations at a fair price.

I am James with OneWay Electrical LLC,…read more To put this simply and I don't have a personal problem with the contractor nor the owner, they refuse to pay their sub-contractor for the work that was completed. This is sad to say because I don't want to hurt their business but if you are looking to do business with them ask them why they don't pay their subs. If he says anything negative about my company feel free to call me and I will tell you the truth.

Anthony came out and put in a Goodman AC and Heating unit at an affordable price within 1 day. They…read moregave me a 5 year warranty and I'm very happy with the service. His Son Marquel came and installed a nice new wifi thermostat, and followed up and made sure everything was working good. They are honest and good people and family oriented which is hard to find these days. I recommend them, Thank you

From the owner: At Smith & Sons we specialize in heating and air conditioning. We have 20 years of experience in…read morethe business. We offer maintain and service and replacement of systems. Call us for more details. 803-754-3366.

Greatest service company in the nation!!! Mr Hammond is a genius! The staff is always pleasant and…read moreknowledgable. If you have issues that you need help on these are the folks to call. As a general handyman in the apt industry I am responsible daily for over 200 HVAC systems at any one time 24/7. I've seen a lot in 10 yrs but Mr. Hammond's experience far surpasses anything I've ever encountered. He has personally helped me on numerous situations in dealing with complex HVAC issues. I would recommend him hands downs to anyone.

This is a real and very honest review. My family was a very loyal customer to this company for over…read more10+ years. In the beginning they cared about their customers. As time passed they shifted to what they can sell you. My family is military so we wanted to use a company we thought we could rely on as when called to duty an AC/HEAT issue is not something we wish to worry about. We bought a brand new unit from this company and upon initial install it was installed incorrectly. We were patient as techs were in and out of our home almost 3-4 times a month for years with a new born baby. Each time a tech came the problem never matched what the other stated. Again, we are serving our country so the amount of times stated were from us taking time off to fix issues. We bought everything they suggested to fix issues and still never enjoyed unit. Now, three days before warranty is up they state we have a leak and it must be replaced. We had our unit serviced every month including all the additional times they were out to fix original issues from install. As a family and Service members we ask that you do use this company. We trusted them to fix issues that were never resolved as we were patient with them, only to be told warranty is up and we can pay them for a new unit.

We had a guy come here to check our broken AC, assessed the problem and then lied about ordering…read morethe part needed to fix it. Supposed to come back today, no call no show. Don't play with people like this in the middle of summer. $900 service. Whoever that guy is ought to be fired. Shameful.