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    On Call

    3.2 (10 reviews)
    Open Open 24 hours

    Services - On Call

    Bathtub installation

    Bathtub repair

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    2 years ago

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    5 years ago

    They responded quickly and put me on their schedule right after I submitted an inquiry. Job was done well and looks great!

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    5 years ago

    One phone call and I had someone out to fix my gas fireplace!!! Professional, thorough, and quick!

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    4 years ago

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    4 years ago

    The business never returned a telephone call. However, the contact was on Christmas Day.

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    Perfecto Plumbing - After trying to fix the issue with the original spout. Used the new tub spout and damaged my tub.

    Perfecto Plumbing

    (7 reviews)

    I contacted Mr. Odom to complete some plumbing work in my newly purchased home which came to a…read moretotal of $1,440. He was tasked with removing the old water heater and installing a new water heater. As well as replacing a tub drain cover, replacing two bathroom faucets, and installing new shower trims in my main and guest bathrooms. I brought all of the materials that needed to be replaced/installed. On the day of service he had a helper who was there to assist him. Mr. Odom told me that he and his helper were having issues trying to install the new shower trim in the guest bathroom. As a result they were just going to put the original spout back on (the tub spout was working properly before they took it off). After they did this the tub spout was not flushed with the shower wall and it did not work properly. When I turned on the tub spout there was water coming out from behind the spout. And when I turned on the shower, water would still come out the spout. I told Mr. Odom about it and he said he would check it out. Unfortunately, as a result of this company's work my guest bathroom tub was damaged (see images). There was damage to the shower wall in which they chipped and put a hole in it when trying to install the new tub spout. Then, proceeded to do a very unpleasant looking caulking job. My shower wall was also burnt during the process of Mr. Odom swelling a pipe. When I asked Mr. Odom to refund me the cost ($150) of installing the shower trims, he only refunded me $125 and stated, "Refund even though I do not owe you." After installing the new water heater Mr. Odom told me that they could not remove the old water heater from the attic because of a personal issue and would have to come back later with a different helper to remove it (he came back 6 days later to remove it). He did not inform about his personal issue when I initially reached out to him for an estimate. After this whole ordeal, I had to get another plumbing company to come out and assess everything that him and his helper did. As well as see what could be done in order to fix the damage to my guest bathroom tub. While the plumber was assessing the work, he noticed that an expansion tank was not installed on the new water heater (by the way, I asked Mr. Odom whether I need one and he said no). It cost me $348 for the new plumber to install the expansion tank. In order to fix the damage to the tub I had to get a resurfacing company. Who also fixed the drain gasket because it was installed wrong by Mr. Odom (or his helper). It cost me $1,400 to get my tub fixed and resurfaced. Now, I have to get the new plumber to come back and install a new tub spout, which will cost me more money. A $1,440 job with Perfecto Plumbing has now cost me an additional $1748 (and counting). Update: Mr. Odom should rethink and delete his claim about me not being honest. I have all of the text messages and do not mind posing them (if he would like) to prove that I wanted a refund of $150 (the cost for installing the shower trims) due to my dissatisfaction with the work. He is correct in stating this job took place in 2024. It took place on April 12 and he returned on April 18, 2024 to "fix" the spout issue (offered to paint over the burns) and remove the old water heater. It took me over a year to get the money and time to have the damages fixed. I also wanted to give accurate figures on how much it cost to fix the damage that was caused by this company. It took me some days to gather my thoughts and assess the damage that was done to my tub. On April 22, 2024, when I informed him about the damages and wanting a refund he did not offer to come back and fix the damage. And even if he would have offered I did not want him to return to my home a THIRD time considering that he already tried to fix his mistake once and end up burning and chipping my tub. Also, he originally said that he would only refund me $100. You read that correctly...he tried to off me a refund of $100. He is correct in stating that I did not answer the phone when he tried to call me on April 22, 2024 because I wanted to only communicate with him via text in order to have a record of what he stated because I did not trust him to tell the truth (case in point his reply to this review).

    Marcelis is reliable, responsive and well-informed. He stands by his work and charges a fair price…read more We've been pleased with everything he's done for us. I've found my plumber.

    Franklin Plumbing & Drain Cleaning

    Franklin Plumbing & Drain Cleaning

    (28 reviews)

    First of all, no one from Franklin Plumbing asked me to write this review, I am doing it out of…read moreappreciation. Franklin Plumbing has shown me that not all home service businesses want to make a quick buck with a signature signing in one hand and your money in their other hand. In my very long process of trying to find a plumbing company to fix the plumbing leaks in my home, they were among the rare few who took time with me and answered "every" question I brought before them. They did not blow me off as someone wasting their time with a barrage of questions. They were forthright and direct in the information provided me. The Franklin Tech who came out to review my plumbing problems and provide an estimate was quite impressive. He was professional and appeared clean cut. I think he represented Franklin Plumbing very well. When it came to moving forward, I had to narrow down my selection to Franklin Plumbing and another plumbing company. Believe you me, it was an extremely difficult choice. After completion of this current home project, because I live in an older home, I will most definitely keep this plumbing company on my "go-to" list and hope others will consider the same. They seem to be good people.

    It's pretty bad when you troubleshoot your own problem because the "technician" has no clue and is…read moretoo busy trying to convince you to buy a new hot water heater that's not needed. And, surprise, you get to pay through the nose for that poor advice! The only issue was a leaking fitting. Talk about getting screwed without the pleasure of an orgasm! The only positive is he did show up on time as promised.

    On Call - plumbing - Updated May 2026

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