Got in over my head with an attempted do-it-yourself shower valve repair and ended up cracking a…read morepipe in the wall and springing a leak. Dependable came immediately and fixed the problem installing a stronger valve body quickly and at reasonable price. Very knowledgeable and professional.

My family and I were vacationing in Pawleys during the heat of the summer. The HVAC was not working…read moreproperly so we called Dependable. All of the HVAC techs were busy assisting other customers, so the owner himself came out and had us back up and running in less than 20 minutes late on a Friday afternoon! He was very kind and super responsive. Their name is truly an accurate representation of who they are: Dependable!!! I highly recommend their services to anyone in the area.

They were amazing! Came in, quickly identified what parts needed replacing for our leaking shower…read morefaucet, and had the issue fixed within a week. Would have been sooner except for scheduling issues. They were very respectful, responsive, and reasonable pricing. We will definitely be using them again if we ever need it

Our hot water heater stopped working on a Saturday. They came that afternoon and had it fixed…read morewithin an hour! Very professional and kind. 100% would recommend. I will definitely call back if other plumbing issues arise.

I called Knight's Plumbing on 7-15-26 to replace our garbage disposal which had quit working. They…read morehad a plumber at our home the next morning. He took a look at our garbage disposal and had it working again within a few minutes. Price charged was reasonable and fair. We were able to return the new disposal. We had called another well recommended plumbing company a couple of days prior who quoted over $700 to replace the disposal stating that pipes needed to be replaced, wiring issues, etc. to which i replied, "No thanks". I will get a couple of other quotes. Knight's Plumbing will be my go to plumber from now on.

I'll start with they stood on top of the dryer and broke the lid. They cut 2 holes in the ceiling…read moreto see the pipes, ran the bathtub 3x checked toilets etc. couldn't find where the leak was coming from. Left the property and a few hrs later our tenant sent us a video of the massive leak. Sent the video to the person who went there originally and he told my husband he didn't want to go back due to the way the woman acted. Told my husband to go and find the leak. Then he would go back. My husband went and fixed the leak himself. KNIGHTs plumbing now expects us to pay them $250. I have no problem paying for their time they put in but $250 is outrageous considering they didn't fix anything. BEWARE!!!

James from Freedom plumbing arrived on time and was professional and courteous. He quickly…read morelocated the leak problems in both the kitchen and bathroom. He was there about 1.5 hours to repair both leaks and install a new kitchen faucet. We were VERY PLEASED with the service and price and highly recommend them. We will definitely use them again in the future! Kathy, Billy Lexington, SC

I needed to have the toilet seal replaced because it caused a small leak…read more After the toilet was removed, the technician told me that the flange was below the floor and he would need to install a flange extender. (I measured the distance at about ¼" to ".) The repair took about two and a half hours and the charge was $723.

Richard and Lexington Plumbing and Gas go above and beyond for their customers. Our water heater…read morebroke less than a week before Christmas and we were looking to install a tankless gas hot water heater. After getting a few quotes, Lexington Plumbing and Gas was by far the best deal; they were the only company that did not try to sell me a unit that was much larger (and more expensive) than I needed. Not only did Richard provide a fair price for quality work, he even offered to do the installation on Christmas Eve because he didn't want us to go through the holidays with cold water! This is a company that knows what customer service truly means and I have no doubt we will use them in the future for all of our plumbing needs!

Told me I needed a new leach field. Estimate was $2,500. Trenched about 200 ft. Charged me $12,000…read more A few months later, smelled sewage. Texted and called for weeks until I finally got a recording that the number had been disconnected. I smell major fraud!!! Reported to Lexington and Aiken police as possible fraud.

Mercellis is fantastic! Prompt does what needs to be done and goes the extra mile to get it right.read more

I contacted Mr. Odom to complete some plumbing work in my newly purchased home which came to a…read moretotal of $1,440. He was tasked with removing the old water heater and installing a new water heater. As well as replacing a tub drain cover, replacing two bathroom faucets, and installing new shower trims in my main and guest bathrooms. I brought all of the materials that needed to be replaced/installed. On the day of service he had a helper who was there to assist him. Mr. Odom told me that he and his helper were having issues trying to install the new shower trim in the guest bathroom. As a result they were just going to put the original spout back on (the tub spout was working properly before they took it off). After they did this the tub spout was not flushed with the shower wall and it did not work properly. When I turned on the tub spout there was water coming out from behind the spout. And when I turned on the shower, water would still come out the spout. I told Mr. Odom about it and he said he would check it out. Unfortunately, as a result of this company's work my guest bathroom tub was damaged (see images). There was damage to the shower wall in which they chipped and put a hole in it when trying to install the new tub spout. Then, proceeded to do a very unpleasant looking caulking job. My shower wall was also burnt during the process of Mr. Odom swelling a pipe. When I asked Mr. Odom to refund me the cost ($150) of installing the shower trims, he only refunded me $125 and stated, "Refund even though I do not owe you." After installing the new water heater Mr. Odom told me that they could not remove the old water heater from the attic because of a personal issue and would have to come back later with a different helper to remove it (he came back 6 days later to remove it). He did not inform about his personal issue when I initially reached out to him for an estimate. After this whole ordeal, I had to get another plumbing company to come out and assess everything that him and his helper did. As well as see what could be done in order to fix the damage to my guest bathroom tub. While the plumber was assessing the work, he noticed that an expansion tank was not installed on the new water heater (by the way, I asked Mr. Odom whether I need one and he said no). It cost me $348 for the new plumber to install the expansion tank. In order to fix the damage to the tub I had to get a resurfacing company. Who also fixed the drain gasket because it was installed wrong by Mr. Odom (or his helper). It cost me $1,400 to get my tub fixed and resurfaced. Now, I have to get the new plumber to come back and install a new tub spout, which will cost me more money. A $1,440 job with Perfecto Plumbing has now cost me an additional $1748 (and counting). Update: Mr. Odom should rethink and delete his claim about me not being honest. I have all of the text messages and do not mind posing them (if he would like) to prove that I wanted a refund of $150 (the cost for installing the shower trims) due to my dissatisfaction with the work. He is correct in stating this job took place in 2024. It took place on April 12 and he returned on April 18, 2024 to "fix" the spout issue (offered to paint over the burns) and remove the old water heater. It took me over a year to get the money and time to have the damages fixed. I also wanted to give accurate figures on how much it cost to fix the damage that was caused by this company. It took me some days to gather my thoughts and assess the damage that was done to my tub. On April 22, 2024, when I informed him about the damages and wanting a refund he did not offer to come back and fix the damage. And even if he would have offered I did not want him to return to my home a THIRD time considering that he already tried to fix his mistake once and end up burning and chipping my tub. Also, he originally said that he would only refund me $100. You read that correctly...he tried to off me a refund of $100. He is correct in stating that I did not answer the phone when he tried to call me on April 22, 2024 because I wanted to only communicate with him via text in order to have a record of what he stated because I did not trust him to tell the truth (case in point his reply to this review).

We called Krantz Kooling and Heating to take a look at our HVAC which had been cycling on and off…read more The technician performed the complete inspection and diagnostics of the HVAC system. He diagnosed the problem and we made a plan for how to fix it. He also gave me some great suggestions for how I could get more life out of my system. Great call. Very prepared and well trained technician. Thanks Krantz!

We have had Krantz as our preventative maintenance service for almost two years now. We had a…read moreBi-annual contract set up. There were multiple times I had to call to have them come out and service as they were behind on our contract, on top of that they never walked staff through regular monthly repair information. I was told on the phone today that filters should be replaced every month, they only service the filters on the time scheduled for a bi-annual check. They do not send a reminder or share best practices for getting this done for us (not the HVAC professionals) who are supposedly just supposed to know how this is done and what is needed of 60 ton units. We pay people for their expertise for a reason. On top of that they wanted a $100 per unit that needed to be looked at (our business has 8). The unit that is currently down is our main unit which they had "checked". They left the belts out of the unit on top of the roof, and kept the motor running after sending a quote via email for just belt repair, which there was no response to due to change in ownership, which they were told after resigning our contract and sharing new ownership contact information. This caused the transformer to blow, which we now have to repair on top of replacing the belts they removed and never once reached out to us asking to confirm this information or if we wanted to be serviced for this project. They left it to deteriorate. The last time we were serviced was 6 months ago meaning we were due for a bi-annual inspection and no one was sent to take care of this. I called another company who came out today and showed me photos of each unit, and the unit at hand that had the issue, which Krantz last touched. They walked me through everything I needed to know and let me know they also do monthly preventative maintenance options if need be. It is a shame that a business who's job is specifically HVAC could be so careless to let this happen and show no form of remorse or concern when the issue was addressed being argumentative on the phone because they sent an email in December (to the wrong ownership). Funny because when we spoke in February to finish off the invoice, Unit 1 was never mentioned, or the repairs they said they sent a quote on. In the two years we have been with them we already spent 20k on repairs. Sad. Anyway look for another business especially if it is for commercial work. Otherwise you will be spending a lot of money in the long run.

I miss the time, not long ago, when a company was honest, not lying and using tricks trying to…read morestick their hand in your pocket as deep as they can. My mistake though: I shouldn't have trusted the reviews. A simple pipe leak right next to the water meter: $1,085! On their invoice they claims they had to dig 4 ft: look at the pictures they provided only after I requested them. A 1-hour job at the most, after showing up 2 hours late. A dishonest company in my book.

We had a new dishwasher installed, and the gentleman who did the work recommended that we have new…read morepipes installed due to age and some leaks in the past. Since I had purchased a new kitchen faucet I decided to have Smooth Waters do the installation for both. They were able to schedule me very quickly and gave me an upfront date and time for arrival. They called me while they were en route to the house and showed up on time. They were very good about explaining everything that they were doing and why they were doing it. They were personable and tidy. They finished the job and double and triple checked their work. They took pictures of the finished project. I was very happy with the results.