my HVAC unit simply stopped working completely. I called who has been my service provider for a…read morevery long time. I actually used my prior to him starting his own and have never had a problem. Mike came out and looked at my unit. We checked to see exactly how old the thing was. It was a a lot of Kareem Arun, but it had been registered at the time it was installed. It was eight years into a 10 year warranty and I told him to fix it. It was the air compressor and the refrigerator coil. Mike said if that was what he wanted him to do what he would do so he was unable at first to obtain a replacement for the air compressor. They wanted him to go to the place that he purchased the unit in the first place and they didn't have one for him to put in. I lived in South Carolina most of my life, but I have not air conditioner in a very long time, I very quickly became extremely unhappy with the fact that I did not have air-conditioning. Mike went out and bought a small unit they put it in while he was still hunting for the replacement parts. It cooled my bedroom down enough so I could sleep in the cats could sleep. My unit has now been fixed had ended up having to factory itself told them that I couldn't find the and that nobody in town meant to one told her her my serial number gave her Mike's name and contact . She actually called Mike when I called him after I got off the phone with her I called Mike to tell her what she said that this is what he needed to do, and while he was talking to me, he got a message from her. He and two of his young man came over. They took out the piece that he had already part four and they started putting that one in while he went to pick up the one that was getting shipped in by now. Have a cool house again like I said been a long time since I've been without air-conditioning I would give Mike a five star review the things that went wrong during that repair not his fault. Mike comes over and checks my unit out twice a year to be sure that everything is working it should be. I cannot think of anything that he could do that would improve his record or his work ethic he has always gone above and beyond. He actually serviced my parents prior to me needing an air-conditioning put in because of the time I hadn't this on I Mike five star review and recommend him to anyone without any hesitation at all.

I contacted Freedom A/C early in the morning when my furnace stopped working. They were out here…read morefirst thing and got it fixed in no time. Very knowledgeable technician, honest and thorough. Fair price for the value of the service. Highly Recommend!

Anthony came out and put in a Goodman AC and Heating unit at an affordable price within 1 day. They…read moregave me a 5 year warranty and I'm very happy with the service. His Son Marquel came and installed a nice new wifi thermostat, and followed up and made sure everything was working good. They are honest and good people and family oriented which is hard to find these days. I recommend them, Thank you

Very quick to come out and service a old heater unit. They were very helpful in fixing past…read morerepairmen's mistakes and sending me pictures/a detailed description of the problems. I also liked they did not try to sell me on purchasing a new unit. I saved their phone number and will definitely use them again!

My house thermostat had been climbing all wrek: We had children and granddaughters coming the next…read moreday. Company set us up for the hour following our call. Responsive and prompt. Technician was knowledgeable and diagnosed my HVAC pack rapidly. Having succeeded in fixing our pack, he explained what he'd done. AC worked right away. In 15 hours the house had dropped 12 degrees. Very oleasant and f

Service call late one afternoon due to no cold air coming out of our vents. Text before 8 am the…read morenext morning. An appointment was set up for later that day! Could not be more amazed how it all fell into place. And we had cold air several hours later! Everything was explained to us - and invoice was detailed. Thanks to Everyone who worked together to make this happen!

Midstate installed two new HVAC systems for my home two summers ago. The equipment, Daiken, has…read moreperformed great and exceeded expectations and cost considerably less than the offerings from other area HVAC companies. Midstate's follow up and service after the install is poor though. And the quality of the install itself was average. Midstate provides fair value overall considering the local competition. Just do not expect proactive service or any extra effort beyond the basic. Would be nice to receive reminders for annual maintenance. Would be nice to have someone call to schedule six month maintenance prepaid in service agreement. Just know its on you to track and make contact with them or risk the warranty on your equipment not being honored.

I won't call anyone else! Came home to a 84 degree house at 4:30 pm. They had me up and running by…read more6:15. Kenny is a great technician! Thanks!!

I am in West Columbia, SC not San Francisco, California…read more This is a copy of my review left on Google .... Edited to add ... Here it is 2 years later and you still haven't completed the job that I already paid you to do! I have , since gone out and found a more reliable HVAC company. As for voice mail messages, the only messages I received were the ones asking if I wanted to renew the yearly service agreement, and I still have them! ---------------------------------------------------------------------------------------------- Original post ... Mack Heating & Cooling installed our system in 2016 and we have always had great service until recently. I paid for the Yearly Service Agreement in 2023. A technician visited on 02/07/2023 and did everything except he was "unable to run heat mode at this time." It was noted on the invoice the technician "Will need to stop back by to verify refrigerant levels and initiate defrost mode" they never did! Honestly I forget all about until I received a call from MACK, I wanted to check my records so I let it go to voice mail. A week later (03/29/2024) Mack called again asking if I wanted to renew the yearly service agreement and when I pointed out that they never returned to complete the previous service call all she said was "That's on us". She made no mention of sending a tech out, only asking if I wanted to renew the yearly service agreement. She repeated "That's on us" several times but never tried to resolve the issue. Invoice Number 13140-1 Edited to reply to response ... Yes you did call and leave voice mail messages. They were to see if I wanted to renew the yearly service agreement. No one ever called to schedule the return visit to "verify refrigerant levels and initiate defrost mode" ... and you still haven't completed the service for which I already paid you to do! MACK's reply ... Mack Heating & Cooling, Inc. (Owner) 11 months ago We are very sorry you did not receive the follow visit to check refrigerant levels. We tried to call and left 3 voice mails after the 2nd pm visit in 2023. We always strive to give the best service to our customers.

I'm telling you, look no further for ur AC or heating needs! About a month ago, my AC froze up…read moreoutside, I called the first people I saw on a Sunday and they came out and basically said I had a leak and this was wrong and this and that was wrong and I wound up paying 750.00 that day. The guy also said I needed a new return inside and it had to happen and it would be about 1200.00. 2 weeks later the AC froze up again. I called the same company and a different tech came out and said I needed more refrigerant and it's leaking but he didn't know for sure if he got all the leaks. This tech said he didn't think I HAD to get a new return, which is contradictory to what his co worker said. But, I was thinking maybe I should get the return and scheduled it for this coming Thursday. And btw that 2nd visit cost about 280.00. So, last night at about 1 am I hear that humming again from outside at the ac, I go out and it's frozen again! I called Cola Bear heating and Air instead. A friend of mine referred Troy Davis, owner, and a lot of people on the Rosewood Facebook page also recommended him. I called at 7 am, we set up the time for him to come out. I got a good vibe from the start! Just very friendly, wasn't coming in and out of the house saying things were wrong. He found the leak, didn't look like it was touched the other two times the other company came out. Troy found it immediately and fixed it. I asked him what he thought about getting a bigger return inside. he looked around, went under the house, and agrees I could use a bigger one...but low and behold the labor would only take about 1 1/2 hours compared to half a day and the cost was significantly cheaper!!!!! I was shocked! It's really sad that people will over charge and take advantage of you. I will get the bigger return on the inside of the house and btw Troy doesn't need to cut my walls and do all these things the other company said they had to do! I'm so glad I have a new AC guy! Troy Davis and Cola Bear Heating and Air, trustworthy and gets the job done!

If I could put no stars I would, awful service they put in a brand unit and from the first year had…read moreissues and every time we would have issues with it freezing up was told multiple times if it happens again, they'll replace the unit under warranty and then got ghosted the worst company to deal with on any warranty issues and just full of lies now refused to pick up any calls

It was a very trying time for both Kaminer and ourselves , but they were very diligent and kept on…read moresearching for what the problem was. We are very thankful to do business with them as they are very professional and knowledgeable.. Thank you Michael and all the other techs

What went well? Everything! The work crews were punctual, efficient and courteous! The equipment…read moreappears efficient. The work was done on time as promised.

Service tech (who was genuinely a nice younger man) came and went above and beyond what I…read moreexpected!!! He was knowledgeable, friendly, and very communicative about what the issue with my HVAC system. It's great that I found a LOCAL and qualified company. They are on my go-to list for heating and AC!! Support local businesses if you can, especially if they're customer service oriented. Highly recommend!!

Excellent customer service. An honest tradesman. We have used him several times with good results.read more