Terrible! I had to wait 40 minutes before the dentists actually came in and did my teeth, mind you i was starving when i came in so i was a rush, but the dentists completely wasted my time. Bad experience, DO NOT COME HERE!!! read more

My daughter required a root canal, but her past experiences with dentists had left her feeling uneasy and distrustful. However, Dr. Kaplan's exceptional care and professionalism helped to rebuild her trust. The assistant, Helen, was also outstanding, ensuring my daughter's comfort throughout the procedure. I highly recommend their services. At Comfort dental! 12/30/2025! read more

This place is really lovely! The decor is so nice, and there's plenty of space to just sit and be calm. I found the doctors to be very friendly and helpful. Booking an appointment was super easy too, which is always a plus. I'd definitely recommend checking them out! read more

if you are looking to have an on time appointment NOT HERE. Every single time I've gone here, I wait 45 minutes to an hour AFTER my appointment time before I actually get called up. Staff is really nice, that's the only benefit of this place read more

This place is a joke if you have state insurance. Just because it looks nice on the outside doesn't mean they have their business together. Pick somewhere else if you can as I'm reporting my experience to the provider. I received multiple text messages that my sons appt was at a specific time, I confirmed every single one. I arrive at the time to find out his appt was a half an hour earlier. I showed the receptionist to which she replied that they would not be using the text service in the new year. Okay? But how is that my fault? It's not, but he's was rescheduled anyway. I now, have to take him out of school again and wait a month. I think this place likes breaks and to bill time not spent. Avoid if you value your time. read more

Comfort Dental - Waiting area - Endodontists Near Me - Providence, Rhode Island

Horrible customer service, I've had multiple appointments that were cancelled without my knowledge and when I did show up for the appointment, the lady at the front desk ask for me to reschedule or tell me an excuse that "the doctor is not in" and brush me off. DO BETTER! Horrible servicio al cliente, he tenido varias citas que se cancelaron sin que yo lo supiera y cuando me presenté a la cita, la señora de la recepción me pidió que reprogramara o me diera una excusa de que "el médico no está" y me descartó. read more

Lied about my appointment. Submitted my X-rays to AI, doctor didn't even look at them and decided I have 11 cavities. Didn't show me in the X-rays... tried to tak me into services that would destroy my teeth. I came in for a simple cleaning and have never had a cavity before. Absolute scam. Called me "big boy" (weird to talk about my body this way) and refused to discuss what was happening... this "intake and cleaning" took over two hours of wait time and they never even touched my teeth with tools... read more

Showed up to my appointment today to be told that there was no appointment scheduled, and the appointment was scheduled a day before even tho appointment was confirmed for today 6/26. Lizbeth at the front wanted to reschedule my appointment asking for my demographics because according to her she did not have my information?! But yet she said to me my schedule appointment was scheduled a day before which clearly means she lied about the appointment. Bad service on her hand! CONSTANTLY on her personal cell phone! And then ALSO answering the facility's phone to a personal phone call speaking in spanish which I understand, providing a phone number which again she grabbed her personal cell phone to provide a phone number to whoever she's talking too while she was SUPPOSEDLY taking care of me and my appointment. According to her I was rescheduled for next week on Wednesday for 12 noon but never gave me a confirmation appointment card, and went ahead to assist another patient and totally disregarded my appearance of me still standing there. Extremely awful service and the staff at eh front desk have no professional mannerism at all, all over the place , unorganized, such a disaster never going back. If unable to keep administrative work aligned how do i trust dental work to be done properly. read more

I have been going to Comfort Dental for a while...I to was so afraid of Dentist because of bad experiences... I can Tell you That Dr. Bell is AMAZING...I FEEL NO PAIN ...He does an Fantastic Job. Ans his assistant Lyanne Is Fantastic also. Don't be afraid call and get an appointment with Dr. Bell. read more

I'm grateful for the service and attention to detail ! the team over at comfort dental were very helpful when to came to my dental work. I had a crown and a few cavalries filled. the gifts they gave for services were astounding! I will always come back to this dentist!!! read more

Comfort Dental - Endodontists Near Me - Providence, Rhode Island

I want to take this opportunity to thank Dr. R. Gilardetti at Comfort Dental of Central Falls, RI. Very humble professional who takes the time to explain the process she performs. I was impressed to see how she opted not to install the crown she had ordered. She, in a very respectful manner explained that although I felt comfortable, she was not pleased with the fitting. She explained that for her was not a matter of installing it and sending me on my way. Dr. Gilardetti also said that it was in accordance with the high level of standards and ethic she places on the procedures she performs. She requested that I allow her another week to order a new one and assured me that I would be better off with the end result. I responded the following week and the crown did felt much better. I really appreciate your care and assure you that I you have a client for ever. Respectfully, G. Ramirez read more

I went in for a paid consultation I had all my X-rays the dentist spoke with me , I watched a video on the procedure and I was pretty happy with her way of how it would be done, so then she takes me to financial talk about cost on the plan she made for me she even said to add something extra just in case something happens then she left me with the other ladyto talk, but when she leaves that lady says I'm gonna reschedule you for next week to talk about it, no cost because I was basically done right, we'll next appointment comes and they bring me to the X-ray room and I say no I already had the consultation I'm just here for financial and the lady was like were just doing somethi I don't know but she changed everything the other dentist told me just bc she was trying to get more money from me and when I caught on she tried to I'm the owner does that matter if one dentist from your place told me one thing and now your telling me something completely different no this lady is just taking advantage of poor people. read more

Don't come here if you value your time and your life worst dentist experience ever they have to shut this place down

We love Dr. Sanchez. We love her transparency and honesty. I am uncertain about what others are saying and why re: pricing. We do have insurance, perhaps that's the difference -- we've only ever had to pay office co-pays so far. We have a young son whose front teeth are very crooked due to a stray extra tooth that grew into his palate very close to his front teeth. Before we saw Dr. Sanchez, we were told that fixing his mouth would be a three-step process requiring multiple extractions and two sets of braces; one juvenile, one once he stopped growing. We went to Dr. Sanchez for a second opinion. After taking x-rays and examining his mouth, she explained that she couldn't understand the logic of putting braces on a mouth that "was not done forming" and her recommendation was to extract the extra tooth and let his molars come in and let the "tooth straighten a bit." I confess, I was a little apprehensive that any straightening would occur without any kind of outside help. However, two years after the extraction, his front teeth are MUCH straighter without the added cost/pain of juvenile braces. read more

This place has no respect for your time. I've waited 2 hours here multiple times only for them to tell me that they would have to reschedule my appointment. Waste of time. Completely unorganized and they cancel appointments constantly. One of the receptionists called to tell me they had cancelled my appointment, she asked me to reschedule to a new appointment in November. I told her no and I was no longer interested in working with them. An hour later I get a text from the office that the appointment has been booked. This is ridiculous! They don't know how to take no for an answer and then they will charge my insurance if I don't show up to that appointment! Their practice should be ashamed of themselves! Everyone here is absolutely incompetent. Terrible service. Do not come here if you care about your teeth and your time! You will have to wait months for your appointment only for it to be cancelled or hours later to be seen! read more

Comfort Dental - Still waiting in the seating area. - Endodontists Near Me - Providence, Rhode Island

The worst experience of my life they change your appointment without notification, the doctor never shows up, they are mad expensive the last thing they did was to give me an appointment and by the time i was there they didn't had my piece! They gave me a second appointment a month apart from the other one and when i showed up the doctor didnt showed up they were charging 21,000 dollars for two implants and thats how they threated me! They got a -0 rate they totally suck! read more

Comfort Dental - Dr carmen sanchez - Endodontists Near Me - Providence, Rhode Island

Excelente service. My tooth was extracted without any issues. I highly recommend this place

If there was an option to give negative stars, "Dr." Sanchez would get negative infinity. I was in the loud and disruptive waiting room, with old stained couches for OVER an hour, only to be told the Dr. had left to catch a flight to go on vacation. Now tell me, would you want a Dr. like THAT to treat you? read more

Biggest idiot ever stay away. I wanted to get my daughter a crown. They said I would have to wait until her teeth got clean. Come in for the cleaning they start doing xrays. Make an appointment for the crown and my daughter goes in and gets a filling. They are unorganized and incapable. read more

Para mi esta es la peor oficina dental que existe en providence , primero te cotisan un precio y luego cuando comienzas el trabajo te dan otro mas caro , un tiempo muy largo para terminar el trabajo , las empleadas trabajan sin organizacion , y por ultimo el trabajo no te quedas bien , a mi despues de cuatro meses me midieron el trabajo y quedo horrible tuve que quejarme y me reicieron mi trabajo que tan caro me cobraron , por lo tanto para mi este lugar no vale la pena es una estafa. read more

DONT COME IF YOU CARE ABOUT YOUR WELL BEING! Comfort dental is a complete waste of time. They will rip your insurance apart and once they figure out that you have good insurance they charge you more than necessary! I had an appointment at 9 am and wasn't seen until 12! Dr. Sanchez is an artist-- a SCAM ARTIST! Her work is messy and cheap! I'm now reading other reviews and wish that I never went there to begin with! Dr. Sanchez and the rest of her staff need to be evaluated and go back to school because the service is terrible! The receptionist are rude and play around while working! The office is in terrible shape, they only look good in commercials for show! Defund this office because they don't deserve anyone's time or money. Even if they speak Spanish, there are other places that you can go to that care more about you and your health! If you want the cheap and non-economical service, then good luck to you! read more

First time here with my son, and I automatically feel judged! The dentist dr Luis I think was his name was trying to kick me out of the room because my son was nervous! He said to me "I don't care who you are but you're not helping so if you keep talking to him I'm going to have to send you to the lobby" I was in complete shock that the Dr was this rude!!!!! He's my son and I know how he gets when he goes to the dentist. I was just trying to get him not to be scared of Luis but now we know why my poor baby was scared of this man! This dr was too pushy and not gentle with my son. When I told him I didn't speak spanish (but didn't tell him I understood it) he kept mumbling in spanish talking about me under his breath to his assistant. His assistant was super nice and she didn't keep going with what he was saying (5 stars for her! And the guy from the front desk for being super sweet, super helpful and nice!!) If I can give this place a 0 then gladly!!!!! This place has horrible dentists!!! Nothing like the commercial on Telemundo! And guess who is never coming back!!! Me. read more

One of the worst dental facilities I've ever been to in my life. Extremely unprofessional front-desk staff, if they know that you have good insurance the will rip your insurance company and your pocket. You start one procedure they quote one price; then they start tacking on other procedures without informing one if the insurance has approved it. I got a crown done and a root canal. Upon visiting two dentist, after Dr Sanchez worked on me, they asked exactly what I gotten done and one even exclaimed " What a mess, who ever did this could get sued." I had to get the work redone. When treated at Comfort Dental I had to insist on getting the crown molding redone because Dr. Sanchez didn't mold the crown correctly. Her work is sloppy and cheap.The facility is dirty, tiles lifting, leak stain in the ceiling but the reception looks so pretty for their cheap commercials it's a total setup. If your value your smile DO NOT go here they are total scams artists. read more