This is THE place! Love the therapy dogs and the vibe. Everyone is excellent and I feel very…read moresupported and well cared for!

had to see another dentist to be seen for an emergency, this also happens to be on the same day I…read morehad an appointment that was cancelled for not confirming, they still won't fit me in. Had to go to my primary care doctor who referred me to someone who could see me that day MY NEW DENTIST

I had a very uncomfortable and concerning experience with this dental office and would strongly…read morecaution others before going here. I scheduled a new patient appointment approximately two months in advance. Prior to being seen, I was encouraged to enroll in the office's dental membership program months before my actual visit, which was unusual and, in hindsight, appears financially motivated rather than patient-focused. The appointment lasted close to two hours, yet I only spent approximately 20 minutes with the dentist. During that time, the dentist made unsolicited and unsubstantiated claims about my overall health, stating she could identify "gut issues" based on my appearance. She then strongly pressured me to see a specific outside provider charging approximately $1,600 per visit, and implied that any dental treatment would fail if I did not follow her recommendation. This was inappropriate, outside the standard scope of dental care, and presented in an alarmist and coercive manner. The interaction was distressing enough that I left the office in tears. After my appointment, I attempted multiple times to obtain information about my X-rays, recommended treatment, and an estimate of costs. I called the office approximately 10 times, and each time I was told that staff were unsure and would follow up, but I never received a clear response. I was eventually told that this information could not be provided over the phone, which had not been communicated to me previously. The lack of clear communication and inability to provide basic information about my treatment plan added to the overall confusion and frustration. Following this experience, I attempted to cancel the membership. My written cancellation request was ignored, and my card continued to be charged. I was only able to stop the charges by contacting the third-party provider (Clerri) directly. Only then did the office acknowledge the cancellation. I was not provided with any information indicating that cancellation had to be completed through a third-party provider, and this requirement was not clearly communicated to me. Even after cancellation, the office continued to send repeated messages attempting to schedule appointments, despite no indication that I wished to return. Subsequently, I was told I was responsible for paying the full cost of services (cleaning and X-rays) that had already been covered under the membership plan. When I requested written documentation or a policy supporting this retroactive billing, none was provided despite multiple requests. Attempting to charge patients for previously covered services without a clearly disclosed policy raises serious concerns regarding billing transparency and fairness. I did not receive or sign any documentation clearly stating that this was a yearly membership or that I would be financially responsible for the full cost of services if I chose to cancel early. The office also indicated that they would send the disputed balance to collections, despite not providing documentation supporting the charge. Additionally, the office failed to provide my dental records, including X-rays, after I requested them. The office indicated that records would be released once the balance was resolved, suggesting that access to records may be contingent on payment. Overall, this experience raises significant concerns regarding ethical standards, billing practices, and respect for patient rights. I would strongly advise others to exercise caution before seeking care at this office.

First red flag. This dentist pumps radon into her water lol. Terrible intake. Had to send xrays…read moretwice. I had to send while on the phone to make sure they received & even though they were recent (within 3 years) she still made me get a new xray I didn't need to make more money. They make it out to seem like they can reimburse through insurance but they don't and make you do all the work to reach out to insurance to get reimbursed which I never did because they never confirmed they were out of network. Never again.

Dr Broess is knowledgeable and gentle. He explains the orthodontic process in detail. His office…read morestaff greets you with a smile and answer as many questions as they possibly can. He came highly recommended and is an alumni of Harvard University. I am just beginning my alignment but I feel confident and comfortable that I have made the right choice!

Dr. Broess is great. My daughter is autistic and she has a lot of sensory issues but our experience…read morewith Dr. Broess has been very positive. He's super nice and very understanding. Highly recommend

WARNING!!! Stay away from this place. It's like a reverse ATM machine. The want full payment…read moreup front, then when you show up to do the procedure over multiple days. You get charged again for just passing through the door. What a racket. ...... And, the saga continues. Rather that use preventative measures to ensure the tooth with the root canal does not get infected while waiting for the crown, she gets there to do her crown, pays even more money, only to be told that the tooth is now infected and she must come back to pay some more. Because she needs the cap, there appears to be no way to release my wife from the clutches of this beast of a corporation!!! I beg of you, stay away from this place!!

Went to this location last year and had an okay experience. I went this year for my cleaning and…read morewas told they changed policies and my insurance was now considered an out of network provider and I needed to pay upfront and then get reimbursed from my insurance. This info was not told to me any at the beginning of the year when their policy changed or when the appointment was confirmed...they also asked me to come in earlier and never told me any of this. They wanted me to pay $400 upfront which was something I couldn't do, so I left and took off work for nothing! Would not recommend this place.

I took my 93 year old aunt there to have a problem tooth examined. This dental practice is…read morephenomenal, in every way! The building is beautiful, and the office and exam rooms are plentiful and attractive and extremely clean and well-sanitized. Every single dentist, dental assistant, hygienist who we came into contact with were extremely friendly, engaging, kind, compassionate and professional. We were treated with great respect and kindness. The dentist filled my aunt's tooth in record time and with gentleness and compassion. I would highly recommend this dental practice to everyone - they are One of a Kind!

I write few reviews. I'm moving out of Rhode Island again, and I wish I could bring RIDA with me…read more Dr. Steve, Brenna, Claudia and everyone else there are everything you could ask for in a group of friendly and knowlegeable professionals. If you have an emergency, they'll get you in. I'm really glad I connected with them, and will miss them.

Love the new office. It's very clean and the technology is up to date. Dr Siler and her staff are…read moresuper friendly and knowledgeable. I've been getting my dental work done for many years and never had a problem.

When I moved to RI, I found Capitol Hill Dental on Smith Street in Providence, RI through my…read moreinsurance. The office was conveniently located and walkable distance from my apartment. There is also a small parking lot in the back. When I enter the building, I go downstairs for general dentistry. There is a small waiting room with a few chairs and the hygienist will bring you back to the room when ready. I never had to wait more than 5-10 minutes before meeting the hygienist. From February 2022 to September 2024, I went to Capitol Hill Dental for all my dental visits mostly for just cleaning and exams. The front desk staff and hygienist were always very friendly and we had great conversations. My teeth came out clean and were healthy. During my visit in September 2024, the staff informed me that next month Corporate has moved the general dentistry dentist and hygienist to another office and this location was going to be closed. They offered me to make my next appointment in that other office in Johnston or Scituate or to change dental offices. I decided to look for another dentist office in Providence since it is more convenient.

I saw Dr. Theberge for a dental implant, he was caring,gentle, understanding and made me feel like…read moreI was part of the office family! His assistant Lori was gentle and kind, I will be a permanent patient here for all my periodontal care. Thank you Dr. Theberge and Lori

I have been a fan of RI periodontics for some time based on my favorable experiences with the…read morepractice over several years. Recently I needed to have a broken tooth extracted and Tina worked her magic to get me scheduled, on short notice, with Dr. Shenoy while I was visiting from out of state. Based on the condition of the tooth, I was expecting a painful experience. However, I was pain free during the procedure, after thee novacaine wore off and for the days that followed. I was so pleasantly surprised that I have nominated Dr. Shenoy as Extractor Extraordnaire! An impressive group of professionals.

Dr. McFarland is the best general dentist in the state by far! He is an awesome guy with great…read morebedside manner, makes you feel comfortable in the office and has a decent sense of humor. I wouldn't trust anyone else with my teeth. And Jen is the best hygienist in the country! Just an awesome person who does a really thorough job. It's the first place I've seen some newer techniques like 3D and showing me the actual problems with my teeth on the screen in real-time. The office is clean. It's very efficient when you go- in and out. Do not miss your appointment though! There is a decent wait for things like cleaning just like other dentists around but I have been accommodated when there was an issue that needed quicker attention.

Absoloutely awful dentist office. I would give 0 stars if I could. The hygienist that worked on my…read moreteeth was awful. Very unprofessional and rude. She told me I had to go back for an early appt instead of 6 months. Well, I was given an appt 8 months out. This was not earlier but two months later. Looking for a new dentist. Don't go here. If I don't find one then stuck here.

Wonderful Dental Experience…read more I've had a great experience with Dr. Conforti and Dr. Napolitano and their entire team. They are professional, friendly, caring, and truly take the time to make you feel comfortable and well taken care of. I always feel like I'm in good hands, and the office is welcoming and efficient. I highly recommend Dr. Conforti and Dr. Napolitano to anyone looking for excellent dental care!

My 9 yo son chipped his front tooth and I searched Google for a cosmetic dentist. I came across Dr…read moreConforti's page. I called at 7am and he had an opening to see him at 8:30. He was so patient with him and explained everything to my son the entire procedure! He took his time and wanted to make sure it was perfect! I am so grateful for finding him!! I would recommend him to anyone!

i went to Dr Mark Paolucci for an abscess. I was evaluated by Dr Ruby and was told that it could be…read moretreated with a root canal to save the tooth. But Dr Mark didn't want to be bothered since it was "5:00 and he wanted to get home for dinner and it would inly last a couple of years anyway "...he literally said those words to me. He convinced me to let him pull it. TERRIBLE experience. I later went back for swelling and pain which he proceeded to blame me for, even though I was following post care instructions. He was very rude saying I have to keep it clean and stay away from mexican food (which I do not eat). i later found a piece of tooth in the hole which I saved and went back. he didn't want to aee the tooth fragment and wouldn't even look in my mouth. He is terrible and narcissistic. Do not go to him!

I switched to Lincoln Dental several years ago and my long-time dentist retired. I've been very…read morepleased with the staff: in the office, hygienists, and dentists. After retiring several miles distant, I still do the drive in to Lincoln Dental. I find their fees to be "just right." I've had cavities filled and crowns out on. This time I called with pain on Sat. and an appt. was set up that fit with my schedule. Unfortunately I will need a tooth extraction, and they recommended that I arrange for that closer to home because of the anesthesia. But then they gave me an idea about what to expect, and questions to ask.