We continue to receive excellent customer and on-site services from Comfort Climate. Our 14 year old Trane AC unit was in need of major repairs so we opted with replacing it with a new Trane unit of similar size. Connie was prompt with a quote for the repair work and the cost of a new unit. That made our decision easier. Within a day, she called back and was able to schedule installation. It was easy peasy on our end but I'm sure she worked hard for us, again. Abraham came out today and within 4 hours, our old unit was removed, hauled off and the new unit installed and tested. Abraham is a true professional!!! Great work ethic is evident in his care with our home and his own equipment. Thank you Connie, Mark and Abraham for keeping us cool in the summer and warm in the winter. read more

Comfort Climate Control - Our new Trane AC unit. - Heating & Air Conditioning/HVAC Near Me - Azusa, California

We recently used Comfort Climate control to help us with some HVAC needs. We worked with Connie who was amazing at helping us set up an account for regular service and provided us with all the information needed. The team who've worked with us to service our needs have been extremely professional and helpful. Today we were serviced by Pete who was simply incredible. The respect he showed our home, units and COVID rules was exemplary. In addition, he cleaned the units, changed the filters etc. We're very happy to have come across this company to service our needs and would recommend them to anyone who's after a good company to service air con/heating needs. Thank you Comfort Climate Team! read more

Comfort Climate Control - Comfort Climate Control Truck - Heating & Air Conditioning/HVAC Near Me - Azusa, California

We have been a customer of CCC since 2001. We regularly schedule our services on our Heating/ AC unit. Connie is so accommodating to our crazy work schedule. I highly recommend this company... every guy that has come into the house is so respectful of our home. The prices are affordable & well worth the incredible customer service. read more

I have used this company for years. Usually for annual maintenance, but after many years my system required special attention. To me the test of an organization is how they respond when you have a major issue. CCC did two things that really wowed me...one, in this busy season they fit me in...and two, they had me by the "short hairs" and really could have turned the screws to my pocketbook. They did not. In fact, Abraham came in assessed the situation, identified the problem, had the part, and did the work...easy peasy... but then, he performed the routine maintenance and I watched his attention to detail. This is the same experience I have had with CCC over the years...no matter which tech shows up there is the consistency in the quality of the work...that's why I am still a customer...they are great! read more

My air conditioning project went so smoothly, the work and technicians were outstanding. I would definitely recommend them for your project or repairs. read more

Michael and Enrique came to repair my mini-split, no heat or air. They were great, courteous and answered my questions. Thank you for sending them. read more

I was a customer of this company for many years and I have never had a complaint about them until now. Every summer I would have regular maintenance done on my HVAC system, and last year in 2023 when they did the maintenance the technician found a few tears in the ducting in the attic. I received an estimate from Connie for how much it would cost to have the damaged ducting replaced. I called her to schedule to have the work done, and all I got from her was the runaround over and over again. She constantly had an excuse as to why the work couldn't be scheduled (the worker was out sick, or she didn't have the schedule there.....blah blah blah) she said she would call me to schedule once she knew what their schedule was like. So I waited and waited and now a year later I call to have HVAC maintenance done. I asked her right away if they still come out to Glendale, and instead of her replying yes or no, she asks for my name, so I tell her my name not thinking anything about it one way or another and she tells me no they don't. So why did they come out last year for the maintenance? Why send me an estimate for work that you have no intention of doing? Why wouldn't she tell me that Glendale is now too far and we won't be servicing that area any longer after a certain date? I don't know any business that stay in business conducting themselves in this manner. I'm pretty certain that her telling me that they don't come out to Glendale anymore was a lie since I see other recent reviews of people close to where I am. I have no idea why they don't want my business, but I would have some respect for her if she just told me why and didn't play games like this.....this is what children do. I'm a business owner as well and I don't treat customers this way she lost her husband's company a consistent long time customer who is going to need a new HVAC system soon as well as repairs and annual maintenance done. I'm very happy to give my money to another company that doesn't have such disrespect for their customers. read more

This is not a good company to work with at all. Last time they came, they tried to charge us $600. We were able to find it elsewhere for $380. Beware read more

Great service! I would recommend their work and professionalism. They arrived on time and were courteous. I appreciated that they knew exactly how long a service would take so I was able to work into my daily schedule. Great team! read more

When our 15-year-old HVAC system needed to be replaced and relocated, I met with several companies to get bids and review my options. Comfort Climate Control was my number 1 choice from the start. I appreciated how knowledgeable and professional the owner Mark was during our first meeting and walk-through. I also appreciated how patient and thorough Connie was with addressing all of my questions and concerns. The technicians, particularly Alex, were equally great--prompt, courteous and experienced. The cherry on top is their commitment to service even after the job is done. Our new HVAC system is louder than expected and they offered two solutions that we recently implemented. We are very happy with the service we've received and recommend this company to anyone! read more

I've been using Comfort Climate to service my A/C and Furnace for about 16 years now. My A/C was broken few days ago, called their customer service & spoke with Connie & she sent the technician to check my A/C the same day. Pete showed up on time & found out my A/C motor was broken. Connie ordered the parts immediately & expedited the shipping. As soon as they received the parts, Connie set up the appointment on that same day. Pete repaired my A/C & he did an awesome job. He's very knowledgeable & he answered all my questions or concerns. Great work Comfort Climate team. This company is highly recommended for your A/C needs. read more

For the most part I've been very pleased with the Trane CleanEffects™ multi-speed HVAC system I bought nine years ago. I like that it uses a cost-effective, reusable filter. I've been diligent in cleaning the filter but recently I decided it was time to get a new one. When I went online to see if I could order a filter I quickly found out that you could only get a replacement through a Trane dealer. Consulting Yelp and the Trane website I started calling local dealers to get the replacement filter. I decided not to call the dealer who installed and had been maintaining the unit because his customer service and technical skills were so inconsistent and sometimes terrible. I talked to 3 or 4 friendly Trane dealers but none of them had the filter in stock and they all told me I could just go to Home Depot and get a regular disposable filter. I thought this was odd advice from "certified" Trane dealers; shouldn't they be promoting genuine Trane CleanEffects™ filters to optimize my unit? Apparently opioids are easier to get than a Trane reusable filter. Finally I called Comfort Climate Control and I talked to Mark. He was very pleasant, professional and diligent about ordering the correct filter for my system. The filter was pricey but when they came to install it and do a check of my system I was very impressed with the Service Specialist, Pete and his assistant. They did a thorough job of testing my system and made some tweaks and fixes that has my system running as well as it ever has. I also like that Pete suggested some areas where I could improve the insulation and efficiencies of the unit. I appreciated his recommendations and wondered why my old dealer never suggested the enhancements. Bottom line if you've got any kind of HVAC system, and especially a Trane, do yourself a favor and call Comfort Climate Control for excellent service at a fair price. read more

Comfort Climate Control - My new Trane reusable filter is exactly like the original filter and has my Trane system happily humming again. - Heating & Air Conditioning/HVAC Near Me - Azusa, California

Very thankful they were able to quickly get a technician to fix my AC, especially since it was during the busy September 2022 heat wave. Connie was very courteous and great with communication and coordination by phone/e-mail. The technician Abraham was very personable, professional and informative. read more

Comfort Climate came on a recommendation of a friend and we were not disappointed. Mark came out and took a thorough look at our old system and made great recommendations on upgrading and replacing. We opted to move the unit to the attic and replace all ducting on the second story. There is absolutely no comparison to our 26-year-old unit to the new Trane system. Increased airflow upstairs, better cooling, and much more efficient...not to mention, quieter! The install took about 4-5 days and they worked with us around a couple of hot spells to keep the old unit limping along through the process. We were only down without AC for a half day. Joe and Albert were neat, cleaned up each day, and were knowledgeable and polite. Connie kept us up to date throughout and helped loads with rebate info and follow-up. Great family-run, local small business. read more

Great customer service over the phone and in person. I thought I was going to have to replace the mother board at a hefty price, but after mark came over and trouble shot the unit he figured out that it was the thermostat. Thank god for that he saved me several hundred dollars. I will be using them in the future. I am now happy and warm. read more

First, thanks for the Holiday card, nice touch. This should have been posted in the past, my experience was good and bad. Pricing was somewhat competitive, and the installers and product quality good. However, they never completed the permit process with the City, who didn't agree with an important aspect of the install. Various attempts over the next year failed to resolve issue. read more

I had been referred by a friend that had used them and had a positive experience but it was not the case for me. I had been having issues with my central heating releasing warm air. The tech Abraham was very nice but a bit inexperienced. He kept calling in because he could not resolve the issue. In the end, he got it to kick in and said that it had to be cleaned out to properly work and was charged a reasonable rate of $115 for the job. I was pleased. But when I went to turn on the central heating that night it would not turn on at all. I called in and was informed that I needed a whole new part and was given another excuse of why my system wasn't turning on, even though it did before the tech even came to see it. I feel completely lied to and ripped off. Very disappointed. read more

Had comfort Climate Install Central Heating and Air nearly 15 years ago. System has run fantastic, it has been a game changer. Called them back occasionally for maintenance and minor repairs always very prompt and helpful. read more

I got very lucky that they were able to come out so quickly. In the middle of a heat wave, on a 110 degree day, they managed to get to my house in an hour. Once here, the tech, Pete, quickly diagnosed the issue, and fixed it. I'm very appreciative of their service and would highly recommend. read more

Called to setup and appointment to get a quote for a new HVAC system. the lady that answered was very nice, she gave me a rough estimate on what I could end up paying. I asked for a quote for a system with a higher seer rating to compare proposals with the other HVAC companies and she stated she would call me back, never got a call back. The pricing was was on the higher end compared to 3 other quotes I received recently. The other companies took the time to come out to my house to take measurements to properly help me choose the correct system that suits me and my wallet. All the other companies emailed me a proposal with the breakdown of the type of equipment I was going to be charged for. This company just did a quick verbal guesstimate. Me personally I would not feel comfortable moving forward with this company to install an HVAC system in my house. This is not a good way to earn new customers. read more

Called this company today because our A/C stopped working last night. This company was able to accommodate us and scheduled a same day appointment. Abraham showed up and fixed our A/C which we are very grateful for. The best part was that Abraham was very respectful of our home. He made sure to wear our boot covers inside the house and made sure he didn't hit our wall with his ladder. When he went up this ladder he took off the boot covers and placed the boot covers back on when he came down the ladder. We really appreciate how considerate he was and we are glad that we found this company. Hopefully in the future nothing will happy to our A/C unit again but if it does, I will be calling back and asking for Abraham! read more

Arrive on time and efficiently on their ability to to troubleshoot and handling of annual maintenance. Friendly and knowledgeable personnel. Thanks read more

I've used comfort climate control before in the past, they are a great company, prices could be high but the work is worth it..(most of the time). A couple of months ago I needed a couple of smaller things done but couldn't fork out the $$$$ they needed, but my awesome tech Pete Patterson gave me his card and came to do it for me on the weekend for half the price. The only thing is one part is broken, and it's not under warranty so I'll have to pay more money. So next time I'll just stick to the company, Pete was great but I need the promise of a warranty because parts just break sometimes. Great company. read more

Great service with a very professional attitude from design, load calculations, demo and installation of my complete HVAC system. Mark Ramirez did the load calculations and Mario & Carlos performed the installation during the hottest week (over 100 degrees outside and probably way over in the attic) in October 2011. On time, cleaned up every day and left my home in a safe/clean environment during the five days of construction among other contractors doing the installation of 15 windows. I give them 4 stars but in reality they are 5 stars. I never give 5 stars because there's always room to improve or perfect. Yes, I am a perfectionist. They are that good. Highly recommend them for your HVAC needs. Carlos is one damn "wrapper". You won't know what I mean unless you see the finish product on your ducts. I am so comfortable in my home since this HVAC remodel. I can literally come home and just stay in my shorts only during any season. Upstairs, downstairs I got it made. read more

Spent 6 months saving, craving, researching gov/public/enviornmental sites in regards to updating my central AC. Had 6 contractors come in from Costco, Sears, private, referrals, no licensed. Comfort Climate was 2nd most expensive and they were not my 1st choice. I even put a deposit for Sears but cancelled when I learned their installers were not actual Sears employees. Gave CC a 3rd call/contact and reminded them I was willing, ready, already heard their sales pitch and they needed to work with me to make me a customer. They did and they did it at MY pace. Joe C. kept his cool when I double teamed him w/ my city inspector friend during negotiations. Mark R was thorough w/ determining my heatload and scheduling crews. Lovely Connie R had very good professional manners in answering my tough last minute questions and working with email (Love it!). Areas of Improvement: Nailing down a schedule only came about 2 days prior to crews coming out. Would appreciate more time to arrange my agent/help to be home. Took a span for 7 days total (over 12 days) to complete job with 3 days of sales/HEERS testing/inspector/specialty crews, etc. Longer than the 4 days estimated but I knew that the more times they came out I knew they were serious about completing each phase of the project...not just a drop in and install quickly job. Pricey but the warranty, quality of Trane, SoCal rebates for only high efficiency output at my specific location, no-hassle, quick response to calls made me feel it was worth the investment. Good job CCC! read more

I love that when this company comes out to service he just simply services what is broken and never tries to over sell work. So honest and trustworthy. Two years and three repairs and I would highly recommend. read more

Very happy with our A/C and furnace tune up service today. The technician, Pete, was incredibly knowledgeable about our Trane system (in fact we discovered they installed the system and provided service for the previous homeowner). Pete answered many questions about creating more energy efficiency in our home, took the time to explain how to wire a digital thermostat we were interested in installing, provided an overall summary of how our system was performing and overall very professional. I highly recommend this company without reservation. So happy we found them on Yelp! read more

Comfort Climate Control has once again proven why they are the best. I had an issue with my air conditioning and Connie had someone out the very next morning. Pete, our regular technician, knew exactly what to look for and how to make the repairs. The process was painless and extremely prompt. Comfort Climate Control is efficient, reliable, competitively priced and provides the best customer service in the industry. We are customers for life! read more

We recently had our central air-unit replaced by Comfort Climate. Dave, Mark, Connie, Joe Angel and the guys were outstanding, responsive, and as thorough a crew that you would want to work with. Every step of the way they were helpful, cheery and determined to make the installation process as smooth and effective as possible. Comfort Climate exceeded all expectations!!! read more

Excellent customer service, called them when my air conditioning went out in the midst of a heatwave! They were able to come out the next day and repair the issue! Very professional customer service, on time and polite. Both the office staff and repairman were a pleasure to work with. read more

I am so happy that we went with Comfort Climate. They were so nice right from the beginning. They new exactly what we needed, and didn't waste any time getting it done. Their techs were very polite and neat. I am very happy with their work. I would highly recommend them. read more

I called because GREE air Conditioners , web sight directs me to CCC , says they are a manufacture approved , dealer , so I call, very nice , made appointment , stood me up next day ,called me @4 to let me know they will not show , next day , they show up @ 5, tells me it's a 2 man job ? For your average everyday split unit ? Told me the would get back to me , next day , I wait all day , they call and tell me 1800.00!!!!! For a cleaning /repair , I paid 2600.00 for the unit installed ! I feel like I wasted my time with this company , but good luck, read more

Excellent customer service. I was going through a home renovation and dealing with contractors on the daily and saw so many unprofessional contractors come in and out of my home. When CCC came to my home I expected another sloppy contractor but WOW was I amazed at how professional, cautious, friendly and respectful the guys at CCC were. They serviced our home with superb quality and I recommend them to anyone looking for an awesome Heating and Air company. Thanks for their great service. read more

Great A/C company!!!! We hired them to do the Central Heating and Air at my parents business (El Monte Collision Center )location and it went smooth with no issues. It was a pleasure doing business with them. Fast, Honest and very clean. read more

My experience was both good and bad. Pete is an awesome technician and I think he does a great job. He came by and was able to diagnose the problem quickly and was able to fix it the next day. He wasn't here for more than 1 1/2 hours total. I was shocked to see the total of the bill for $275 for replacement of a fuse. I wasn't given any estimate of what the charges would be and they do not give you a break-down of the costs. Although you will get good service, you will pay top dollar so make sure that you at least ask what the cost will be before you proceed. read more

Found this company at the Fair, talked to the rep. for a few minutes and decided to have them give me a quote, Mark was on time, very informative, submitted the quote right away, we liked what we saw and hired them, crew was very professional and as nice as can be, helped us out with an electrical issue, fixed some issues on our existing units, left the work area spotless, couldn't be happier with the overall experience with Climate Control, they have been hired to do ALL the maintenance at our shop and our homes. GREAT COMPANY!!!! read more

I contacted this company to have my heater fixed. Their technician, Pete, came to my house right on time and before entering my home, he covered his shoes with shoe covers to prevent getting the floor dirty-- which was very thoughtful. I was impressed with how professional, clean and very knowledgeable he was. He explained in detail what was wrong with my heater and what needed to be done to repair it. I would recommend this company to my friends, family and anyone who is in need of heating/air conditioning service! read more

Uncomfortable Climate Control for the office management who handled the calls this morning from 9-10 am. After being out of town for a few days, we came home to realize that our air unit wasn't starting properly. So I asked our HOA "Queen Bee" for the number of our air conditioner's company. I left a message over the weekend and called early this Monday morning, desperately hoping to get a technician out today to fix our unit. Valerie answered the phone and said that they are backed up on returning calls from Friday. I understand that it is a busy season for air conditioning companies - especially with the excessive heat in the San Gabriel Valley this week, but she couldn't even tell me WHEN I could even make an appointment. I asked who the manager or the owner was so I could check the history on my account, and she put me on hold, and said someone would PROBABLY call me back when they are free. If I didn't hear back, to call THEM again. So I clarify with Valerie, that she is basically telling me that customers can't make an appointment until the office gets caught up on calls so they can figure out when technicians are free. It could be two days to make an appointment and if I'm lucky after the two days they'll actually return my call. If I don't hear in two days, the customers should call them again. I'm on hold again. Then Connie gets on the phone and states that she's the office manager. She was clearly annoyed by my questions regarding my account before even saying hello. She was rude and condescending and states, they will probably get back to me in two days. Yes, I know. It will take you two days to figure it out. What a joke. read more

Maintenance on our dual units. Love our technician...timely, courteous and mindful of our home during this time.

Very sad to leave a 2 star review as they did a satisfactory job in the past. I contacted CC to replace an a/c unit at my commercial property. Their response was extremely delayed in reviewing the problem and providing me with a quote. It took about a week of me calling constantly for updates until I received a quote. Once that was sent over, I signed and approved within the hour and asked for an ETA on when a tech can come out. No response. I called many times throughout the next two days for updates but was always told that they would call me back after checking equipment. After the last call, they told me service would be backlogged for several weeks in a tone of voice as if I should have known that. I had no choice but to cancel my quote because our national tenant was contacting other companies. This string of events of merely trying to get updates took almost 2 weeks. Price wasn't even a problem -- I just wanted updates. I understand how busy the summer months can be. I understand that you may not have enough technicians. But I don't understand how hard it can possibly be to let me know ahead of time and just keep me updated, even if you had no set ETA. I was completely kept in the dark. When I did successfully reach my rep, Connie, her tone of voice was so condescending. On the other hand, I sincerely appreciate the receptionist's patience (Michelle). Having been clients for a long time and making them our first choice for heating and a/c needs, this was a sad experience. read more