Chris Spano was out this morning for our semiannual service of HVAC system .. He is an excellent…read moretechnician and a great guy - such a pleasure to work with.

I had my first experience with Horizon Heating and Air with a service call for my furnace that was…read morenot functioning properly. The technician who came out was James Graham. He helped me understand the system that is newer to me and more complicated than I've had in the past. James was very detailed, thoughtful, and patient with addressing all of my questions. I feel like I really understand the systems better now and am more confident on how it works and what I might need to address in terms of maintenance getting the most out of it. James was able to get my system up and running and tested so that everything was working and functioning properly. I'm grateful for his attention to detail, cheerful attitude and professionalism. I'm planning to use Horizon Heating and Air for my future needs and plan to sign up for their maintenance plan. I found the company to easy to work with in terms of communication and scheduling. They are honest, reliable, and reasonable. Don't hesitate to use them for any of your HVAC needs!

I was worried my 2007 heating/cooling system was going to give out. I called JB's and spoke to…read moreLinda, their personable and knowledgeable receptionist, who sent Mike out to our house to check things out. Mike was also knowledgeable and friendly. He taught me some useful things, and discussed brands he would recommend. He thoroughly inspected everything. Our unit was fine; he only had to replace one part. I will gladly recommend and use them again.

I cannot say enough wonderful things about JB'S! They treated me like an actual human being which…read moreis super rare these days with service companies. Love them!!!

Smarmy Guy came looked over my problem then tried to sell me a $5000.00 new heating system.....then…read moreleft without explaining anything about what my problems were... Needless to say I never called them to come back..and never will...

I've been using Messer Heating & Air for many years and they've serviced several of my rental…read morehouses. Most recently Bradley installed a new heat pump system. They arrived on time and got the job done professionally. And most importantly they're pricing and fees are very reasonable. I highly recommend David, Bradley and Matthew, they are the best!

Very good company from customer service to field techs!…read more Technicians go over and thoroughly troubleshoot any and all problems that other company could not solve after 8 visits after installing brand new A/C unit!

I had a new Carrier 23 Seer Heat Pump and 96% Efficiency Propane Gas Furnace installed to replace…read morean old heat pump. It has been almost a year since the installation and it has performed flawlessly with the exception of the Xfinity thermostat which had some software glitches from Carrier that were resolved. This is a high end system and it works as I envisioned and has many options available through the thermostat that must be learned. I am having a whole house humidifier installed that will be controlled through the thermostat that will help with the air quality and efficiency. The installation was done professionally and correctly. The glitches were addressed quickly and properly. The installation technicians are knowledgeable and efficient. My heating and cooling costs are less even with Duke Energy's incessant rate hikes. I would recommend this company to anyone from a lower end budget customer to a high end.

Another job well done, this time on our residence. This will be the 7th system sheer comfort…read moreinstalled for us. Carl designed the system, Ray, Tommy, and Carl installed it in one day. We chose the super efficient Rheem prestige heat pump, and gas furnace. Looking forward to economy, reliability, and less co2 emissions. Our old system lasted 25 years! Be sure to check for rebates from utilities.

We've called sheer out twice. I think our technician has been George both times. We had a unit…read moreinstalled by a since out of business agency and Sheer has been very fast to respond, and I haven't felt like they sell an overpriced service or try to sell you an unneeded option. They're a good value, knowledgeable, and I'd recommend their service to my friends.

I chose BRHA for my pre-sale inspection, because they had installed the system for the former…read moreowners and were familiar with the system. I felt they were honest and fair. They didn't try to sell me anything I didn't need and gave me honest opinions as to the expected lifespan of my various units. When one of the units later died, not unexpectedly due to its age, they were quick to come out, very helpful, worked with me on the price, and made a fast order and install of a replacement unit. They took me on a tour of my crawlspace to help me understand it better and we're genuinely helpful and knowledgeable. My techs were Derek, Ivan, and Caleb. I recommend each of them highly!

Excellent prompt service. Thank you Ivan, Justin and Randy for the work on the crawl space and duct…read morework!

Sean was very quick to respond to our request for bids to fix HVAC. He continued to be responsive…read moreand followed thru with the job at reasonable price with more warranty than others. We are happy with the price and work that was done and would recommend him.

I had a water pipe in my storage room burst, and Sean immediately responded to my request for an…read moreestimate. He was at my house in less than an hour, figured out the issue, and had repairs made quickly. Big relief! He did a great job!

We found out how it truly pays to be a regular Mountain Breeze Heating and Cooling customer with an…read moreongoing service agreement. During the worst heat of the summer, my outdoor HVAC unit was damaged at an especially critical time. An 88-year-old family member had just suffered two strokes and was staying with us, so being without air conditioning in a sweltering house wasn't merely uncomfortable--it was a serious health concern. We also have a special-needs rescue animal with chronic respiratory disease who cannot be overheated. Mountain Breeze Heating and Cooling already serviced our system regularly to make sure it was always in great working order, so we were very fortunate they were already familiar with this HVAC system. The owner himself moved mountains to get our air conditioning up and running and make sure our elderly family members (and our four legged child) were cool and comfortable. I was amazed at how much every single person I encountered at each touch point with Mountain Breeze Heating and Cooling cared about Pixie and our family members. And that they are so familiar with Western North Carolina, where our HVAC needs systems are different than other areas of the state. We also appreciated all of their certifications, which came in handy when a dear friend of ours had an a HVAC emergency in her home: she returned after being away for an extended period of time to discover a major humidity crisis and serious mold growth in her ventilation system. We immediately referred her to Mountain Breeze Heating and Cooling. Knowing she needed a team with expert training in something as serious and dangerous as aggressive mold growth in her home, we were thankful for that ongoing relationship with Mountain Breeze which allowed us to quickly connect the two of them. Mountain Breeze remediated the mold in her ventilation system and replaced a critical part of her unit, with the owner Brandon personally supervising every step. When you have a family crisis and an animal crisis AND you're dealing with a million things like so many of us are, there is something so reassuring about the ability to call and reach a real person who is local to your area plus, someone who knows your HVAC system. To have the owner and the technicians say to you on the phone, 'Yes, we know exactly what you mean because we know that system...' and so positive, you just can breathe a little sigh of relief and let go of some of that worry. Then when they were so kind to our family friend as well and fast because you have that existing service relationship, it is so helpful. That kind of service inspires tremendous confidence that they genuinely care about customers. We honestly don't know what we would have done without Mountain Breeze Heating and Cooling during our family members' medical crisis -- or what might have happened at my friend's house had they not stepped up so quickly to help her. Everyone at Mountain Breeze Heating and Cooling have earned our complete trust and highest possible recommendation (especially from Pixie!)

Alex came out and took a look at our leaking old furnace, diagnosed the issue, then came out the…read morenext day with the necessary part and fixed it. He was professional and extremely nice. We have a reliable and professional HVAC tech to call on now! I highly recommend Mountain Breeze!