There are not enough good words I can say to express how well satisfied I am with TAPP company…read more I had an emergency water leak that at the time, I didn't know it was an HVAC issue. I had 2 other so called professionals to look at the problem and they collected a service charge for coming out but did not stop the leak. The last one told me he was a plumber and I needed an HVAC Professional. Well skip past the blah blah, no call back or ridiculous price. The Lord led me to Mr. Dennis Tapps' company. Mr. Tapp was on time, trustworthy, affordable and FIXED my water leak by turning off the cutoff valve. He didn't try to cheat me by saying he did something he didn't do or even use a brunch of professional jargon to up the price. (Like the two other guys). That act of honesty led me to always use TAPP company for all my HVAC needs for as long as I own my home in Piedmont. I recommend Mr. TAPP to everyone I know. Thank you, D. Butler, a still very satisfied customer.

Dennis from TAPP Mechanical was prompt, professional, and polite. Our AC unit quit cooling half the…read morehouse. Dennis quickly assessed and fixed the problem. When we asked him if we needed to replace or buy anything, Dennis didn't try to sell us unneeded items and assured us what we had would work fine. He gave us good advice about filters and answered all of our questions. Couldn't've been more honest or knowledgeable. We'll definitely contact him first in the future for heating and AC needs.

I've used the well-advertised vendors in this category and many are quite expensive with pretty…read morebrochures, fancy vehicles, cute booties, but ridiculously expensive and often superficial services. Tony Thrasher came out to my home and provided our annual heating and air checkup. He opened and inspected and pressure washed the entire outdoors condenser. He inspected and cleaned the indoor furnace unit. Reviewed the effectiveness of the thermostat. Because we are having trouble with cold spots, he even used an infrared instrument to detect flaws in our exterior wall insulation. He was timely, efficient, professional, thorough and cordial. AND THE COST WAS ROUGHLY ONE-THIRD THE BIG ADVERTISING VENDOR'S CHARGE. Do yourself a favor...for a technician you can trust call Tony Thrasher, Thrasher's Heating & Air, Inc. 864-201-3172

This is as good as it get, folks. Tony has the latest high-end equipment and knowledge to diagnose…read moreand optimize your system. The other guys that I would have out to my house really did not want to fix my problems. They just wanted me to buy a whole new system for thousands of dollars. Tony was able to fix my problems, saving me thousands of dollars, and making my house chilly in August. This guy really cares and will do everything that he can to explain your issues, options, and save you money.

A beacon of light in a valley of shadows…read more I haven't had much luck over the years when it came to HVAC techs. They usually come out poke around find something that will cost hundred to fix then disappear for hours or even days to get parts. Actual work never seems to take more than a few minutes. Not the guys at A C Experts though. Bruce & Josh arrived on time, found the problem quickly, had the parts on the truck, didn't kill my bank account. I will never use another hvac company. These guys are the real deal.

I contacted this business based on their previous reviews. Our air conditioner was not responding…read moreto input from our thermostat. When I originally called, I expected to wait at least a week to get someone out here to look at it. These guys were able to work us in to get someone out the same day. Luckily they found the problem and our system was up and running an hour after they arrived. I was extremely impressed by them. They were thorough, called exactly when they said they would call, took photographs and documented all they did. I will be calling this company for any HVAC needs I have in the future.

Extremely professional, courteous, knowledgeable and prompt. I could not have possibly asked for…read morebetter service. I strongly recommend calling HVAC Doctors for any of your cooling or heating needs. Licensed.

Unfortunately we have been very disappointed in Mike. He installed the units in our new home, we…read morehave had several issues since the install. Trying to get in touch with them to come back out has been a real ordeal, consistently missing appointments, rescheduling, then missing again. I've now had to hire another company to come fix their issues, this paying twice for the same work. Would not recommend.

Scheduled a fall maintenance checkup, and though there was confusion regarding the original…read moreappointment (was to be in the morning), they quickly maneuvered and a technician was here early afternoon, same day. Technician, Nick, was friendly, communicative, thorough and professional. Maintenance was performed, and the older unit needed a couple parts, which he was able to order immediately and as promised, installed within a few days. In my experience, Childers has stood behind what they say they will do and deliver as promised.

I called Childers Heating and Air on Saturday morning after my AC stopped working. A technician…read morearrived but refused to fix the unit that day, explicitly telling me, "I can't really fix it today because have a lot of calls behind you and this would take like an hour, but I can come back maybe Tuesday." As a result, I was left stranded all weekend with three kids in an 85-degree house (90s outside) just because of poor scheduling on the their part. Childers Heating & Air later tried to excuse this by claiming it was a "maintenance issue" (dirty coils). While coil cleaning is routine maintenance when a system is running, it stops being "maintenance" and becomes an emergency repair the moment the system is in total failure. After I called to complain on Monday, they managed to move my appointment up to that afternoon. However, when the same technician from the previous visit arrived, he knocked, waited a mere 20 seconds, knocked again, and then muttered, "You cant even answer the f***ing door?" right in front of my Ring doorbell. I have this incredibly unprofessional behavior caught entirely on video. To the company's credit, once the work was finally done, the unit began working great. After I called management to report the technician's language, they did offer to cover half the bill and gave me a year of their club membership free of charge. While I appreciate the office trying to make it right after the fact, the actual experience of being abandoned in the heat and then cursed at by their staff on my own doorstep was completely unacceptable.

We are a long time, subscribers to Carolina's HVAC and plumbing services…read more Chad finished our six month inspection of both our systems yesterday. He was thoroughly competent and friendly. The inspections lasted two hours and were thorough, with a report card that was honest and easy to read. We are totally satisfied with this company.

I signed up for their annual service plans on my HVAC units and generator. I paid a monthly fee. It…read moreseemed to be a very long time since I recall them coming out to service my equipment. I called and they verifies that it had been 8 month since my HVAC service 14 month since my generator. My winter HVAC service was skipped and my annual 2025 generator service was skipped......however I had paid for them. The customer service person did not seem to care in the least and actually told me I should have called them to schedule the service. I asked to speak with her manager (Mason) and he never called me back. Worst customer service I've experienced in a very long time!

I just had my downstairs unit replaced, AC and gas heat. I…read moreworked with Clint Renner to get the numbers and guarantees, scheduling, etc. Clint was a pleasure to work with, answered my calls and texts promptly, professional service and polite, worked with me to get the best unit at the best price. This is my second unit with Complete, replaced my upstairs unit a couple of years ago. I would highly recommend Complete for your Heat and AC needs. I would also like to give a big thank you to the installation team, (I can't remember their names), but did a great job on the install.

Apologies for losing the business card with the names of the two young AC specialists sent to our…read moreSix Mile home to replace an AC unit. Last Friday. Typical of Complete Heat & Air employees, they were respectful, friendly, and professional. We were completely satisfied! They deserve "Attaboys!"