I have my guard up every time a service tech comes to the house to see if they are going explain…read morewhat is occuring and give me good info on how they are going to fix it. Also, looking out for additional upselling where I am sure they are encouraged to get maintenance agreements. and additional items from the client. Everything was explained in detail and I was informed on what is needed and what would be preventative including a service plan. I know that it would likely be in my best interest but since we are selling our property in the near future I explained why I didn't want one. The company went over and above to accommodate me with an issue with the troubleshooting charge and completed to get my business. The tech was very knowledgeable and explained everything in detail. I was able to get high level service and just wanted I needed to make things right.

Prompt, polite, professional. They did the job and explained what was broken in our heating system.read more

Will just left after completing our 6 month check up. We'd like to commend him on his…read moreprofessionalism. He is thorough, has a very pleasant demeanor and answers any questions I pose to him about the unit, how it works and its care and maintenance. We will look forward to seeing Will again at the next check up this summer. What a fine representative for Blue Ridge Heating and Air.

Gosh I'm thinking my original review disappeared. So, Blue…read moreRidge Heating and Air, installed a ductless mini split unit in my mobile home. It was placed in my living room, where a 12yr old unit has been struggling to keep this area under 85 even wide open. They came installed the unit and it was up and running before the lunch hour. There was an issue unrelated to the install but needed to be addressed. They stayed and made sure everything was in working order before leaving that day. They men were professional, polite, kind, and knowledgeable about all the issues at hand. They cleaned everything up and all you knew was we had a new unit, no trash, no boxes , and no mess. I would and have recommended Blue Ridge Heating and Air.

I've used the well-advertised vendors in this category and many are quite expensive with pretty…read morebrochures, fancy vehicles, cute booties, but ridiculously expensive and often superficial services. Tony Thrasher came out to my home and provided our annual heating and air checkup. He opened and inspected and pressure washed the entire outdoors condenser. He inspected and cleaned the indoor furnace unit. Reviewed the effectiveness of the thermostat. Because we are having trouble with cold spots, he even used an infrared instrument to detect flaws in our exterior wall insulation. He was timely, efficient, professional, thorough and cordial. AND THE COST WAS ROUGHLY ONE-THIRD THE BIG ADVERTISING VENDOR'S CHARGE. Do yourself a favor...for a technician you can trust call Tony Thrasher, Thrasher's Heating & Air, Inc. 864-201-3172

This is as good as it get, folks. Tony has the latest high-end equipment and knowledge to diagnose…read moreand optimize your system. The other guys that I would have out to my house really did not want to fix my problems. They just wanted me to buy a whole new system for thousands of dollars. Tony was able to fix my problems, saving me thousands of dollars, and making my house chilly in August. This guy really cares and will do everything that he can to explain your issues, options, and save you money.

A beacon of light in a valley of shadows…read more I haven't had much luck over the years when it came to HVAC techs. They usually come out poke around find something that will cost hundred to fix then disappear for hours or even days to get parts. Actual work never seems to take more than a few minutes. Not the guys at A C Experts though. Bruce & Josh arrived on time, found the problem quickly, had the parts on the truck, didn't kill my bank account. I will never use another hvac company. These guys are the real deal.

I contacted this business based on their previous reviews. Our air conditioner was not responding…read moreto input from our thermostat. When I originally called, I expected to wait at least a week to get someone out here to look at it. These guys were able to work us in to get someone out the same day. Luckily they found the problem and our system was up and running an hour after they arrived. I was extremely impressed by them. They were thorough, called exactly when they said they would call, took photographs and documented all they did. I will be calling this company for any HVAC needs I have in the future.

Unfortunately we have been very disappointed in Mike. He installed the units in our new home, we…read morehave had several issues since the install. Trying to get in touch with them to come back out has been a real ordeal, consistently missing appointments, rescheduling, then missing again. I've now had to hire another company to come fix their issues, this paying twice for the same work. Would not recommend.

Extremely professional, courteous, knowledgeable and prompt. I could not have possibly asked for…read morebetter service. I strongly recommend calling HVAC Doctors for any of your cooling or heating needs. Licensed.

Not satisfied. They replaced our entire system, at least that what we thought we were buying . We…read morebought this home in January. They came out in February suggesting a complete new system. 1)They cut a vent in our hardwood floor in a very bad place. 2) we called them because there was debris in our floor vent. They didn't replace the sheet metal boots. "Its not in our contract " 3)They told us we would receive $850 Visa card. It was $550. 4) they knew the pad for the unit was not level, Josh the sales man, said we will level the unit. They didn't LEVEL THE PAD. now water runs back to our foundation and under our house. And again "not in the contract " As a home owner. A complete $30,000 system would have covered all the above

Johnnie Carraway 6/27/25…read more We received prompt and professional service with Childers Heating and Air Conditioning during our recent AC issue. We placed a service call with the after-hours service I did follow up with the local office the next morning. Courtney had already seen the scheduled appointment for the next day and moved it to an earlier time slot. Connor arrived the next day even earlier than the scheduled time. We were impressed and pleased with the service we received from Connor. He is an exceptionally professional young man and very well educated in the HVAC industry. He quickly and accurately diagnosed and resolved the issue. Childers is fortunate to have Connor as an employee!!!

We are a long time, subscribers to Carolina's HVAC and plumbing services…read more Chad finished our six month inspection of both our systems yesterday. He was thoroughly competent and friendly. The inspections lasted two hours and were thorough, with a report card that was honest and easy to read. We are totally satisfied with this company.

I signed up for their annual service plans on my HVAC units and generator. I paid a monthly fee. It…read moreseemed to be a very long time since I recall them coming out to service my equipment. I called and they verifies that it had been 8 month since my HVAC service 14 month since my generator. My winter HVAC service was skipped and my annual 2025 generator service was skipped......however I had paid for them. The customer service person did not seem to care in the least and actually told me I should have called them to schedule the service. I asked to speak with her manager (Mason) and he never called me back. Worst customer service I've experienced in a very long time!

We have been using CH&A for over a year and could not be happier with their responsiveness. We…read morerecently had an issue with our heat pump cooling system and Cody came out on a Friday AM a week ago to fix. After he left, the system was not working quite right that afternoon, the customer service dispatcher called him, he came back late on Friday afternoon, spent a couple of hours going over the system and corrected the issue...and it has been working great ever since! Cody was very informative as to what the problem was and gave us a heads up on another possible problem for the future (it is an older system)...very helpful! I highly recommend Complete Heat and Air and kudos to Cody for his excellent service!

Good family company and can help help you resolve your HVAC. Call this company and ask for help.read more