I have my guard up every time a service tech comes to the house to see if they are going explain…read morewhat is occuring and give me good info on how they are going to fix it. Also, looking out for additional upselling where I am sure they are encouraged to get maintenance agreements. and additional items from the client. Everything was explained in detail and I was informed on what is needed and what would be preventative including a service plan. I know that it would likely be in my best interest but since we are selling our property in the near future I explained why I didn't want one. The company went over and above to accommodate me with an issue with the troubleshooting charge and completed to get my business. The tech was very knowledgeable and explained everything in detail. I was able to get high level service and just wanted I needed to make things right.

Prompt, polite, professional. They did the job and explained what was broken in our heating system.read more

This the most professional and honest company I have ever delt with…read more This is who I recommend to anyone wanting to get Generac generator purchase, install, and service

Amazing customer service. I really trust Norman. He was very quick to respond and very efficient…read morewith his work. He's not messy and tries to be as clean as possible. Does not feel like he's taking advantage of you at all. He's only going to do what's absolutely necessary and charges pretty reasonably.

We have been using Electric City Heating and Cooling to service our units for several years. Their…read moretechnicians are prompt, professional and personable. They take the time to explain any issues that they encounter and what is needed to remedy them. Their great customer service from office personnel to technicians to management is appreciated. Just had our Spring service done by William and the units are ready for the summer heat!

Paid to have unit diagnosis, told it needed to be replaced. Then crickets.No Follow up ,nothing…read more So called another company, same findings, unit replaced a few days later.

I spoke with Ellis HVAC about getting a quote for replacement of my system. I found them to be easy…read moreto work with and very profesional.

From the owner: Chris Ellis has been in the HVAC business for 15 years and is certified and insured in South…read moreCarolina. We proudly serve the entire upstate of SC.