Excellent company ! Excellent receptionist! we have used them for several jobs as we journey through the purchase of a 50+ year old home. They have helped with kitchen sink/dishwasher repair and under the house cast iron pipe removal toilet flange repair etc. we have been so grateful for all their expertise!!! read more

I called Glenn plumbing about my tankless water heater not putting out hot water after running for more than 5 minutes. First thing the following morning, they showed up and serviced the unit above and beyond the normal service requirements. I could not be more pleased with this company and the service they render. Thank you, Glenn Plumbing read more

We use Glenn Plumbing for all of our business and personal plumbing needs. As being in business myself, I understand the true cost of running a business. They have always been honest and fair with their pricing and deliver excellent services. read more

I just got off the phone with Patrick, from Glenn Plumbing. I very much appreciate his time and patience with calling me back. I have been educated, and I am surprised and disappointed. First, the good. The gentlemen who came out were professional and got the job done quickly and tightened the pipes back carefully to avoid leaking and adding cost to the job. Very good. The bad: I was quoted $110/hr plus travel over the phone. Glenn Plumbing will agree with that. We live 14 minutes from their office (we are outside the city). The brought in a machine and ran a snake for a clogged line and had it open in 30 minutes. Then they went out to the van, did paperwork, I guess for 5 minutes and took off. I got a bill for $202. "Wha...?" I went to their office and talked to, I believe, the owner. He talked AT ME. And would not even consider negotiating the bill. Frustrating, insulting, in my opinion. The office had sent me a one-line bill, so I didn't know what I was even charged for. He said they'd send me an itemized bill, which they did. I called Patrick, his son. Patrick was nice enough to call me back and explained that sometimes a job takes a while (climbing on roof or under the house, and they have to account for that.) Ours was a simple snaking of the line). Also he said, that when its anything over 1 hour, they round up 30 minutes, including travel time. I believe, with getting back to the shop, it was an hour and 10 minutes, so they rounded that up. I also paid for their gloves, renting their machine, and "excessive mileage." (I had to ask about that too, since we are only 14 minutes away. He said with gas prices high, they charge for more for anything out of the city. We are about 7 minutes outside the city. They charge $10 for that.) He said that's the business and they have to charge, and they have been in business since 1914, and I should ask other plumbing companies what they charge: "its comparable." I told him that since I was quoted $110 an hour over the phone, and I got a bill for $202 for 30 minutes of work (probably 1 hour and 10 minutes total work and travel time - 14 minutes from the shop), that he should not be surprised that I am a little surprised. That's MY perspective. He did negotiate the "excess mileage" and credit card fee (which is already on the bill) if I pay in cash or check. .....Ok.... I told him again that I am surprised and disappointed by this bill. But I honestly don't believe it made much difference. I will do better homework next time, and go to another plumber. read more

They were quick to respond and fix part of the issue, did not fix the whole issue and charged me as much as it would have cost to replace the whole kitchen faucet - very frustrating!! Will never use them again! read more

Hot water heater decided to quit, they had a crew at my house within 8 hours with a new one installed. Reasonably priced and great work. I had to actually call to see if I was going to be billed. Very satisfied with the immediate service and quality if work. Very easy to deal with and great customer service. Highly recommend. read more