Awesome experience! This isn't the first time I've used Home Service Nerds but Iwill continue to…read moreuse them for all our AC needs. Jae showed up on time and was super helpful and knowledgeable. He thankfully saved us from being melted in our home this summer. Thanks again Jae!

They were on time, checked unit, serviced and reasonably priced for our needs. It was working just…read moredoing a regular service. When they left it no longer worked! We did have a hiccup, spent 3 days & nights in the heat with no air after service due to AA Attendant they were not getting our messages (lady in office out sick) but, AA was saying they would be here between certain hours, someone would call us, etc. On day 3 my husband was there when the owner came in and he was completely unaware. He sent someone that day. I will say we are nice and cool now and it was just a random issue nothing serious, took 5 mins to fix. I would like to thank the Owner for being a true stand up business man and making it right for us as a consumer. His technician came both visits and was a very nice young man. I would definitely recommend this company. Thank you for making everything right!!

AC out for the weekend so spent time researching for the best. By Monday morning I had found him…read more It's Ted's AC and Heating. Arrived early and immediately asked me to basically tell him about the system. It had stopped without any obvious sound, or physical except that it got warm in house. I also had had an issue with line spill into emergency tray/system. His assistant went to investigate. Ted found a blown capacitor which was replaced but what was a bit of icing was that Ted heard a rattle/squeak in the cage area and insisted on finding and stopping it which he did. A secondary overflow sensor was installed with see through PVC so I can monitor if I choose but that will shut off the system before any water gets to the tray sensor. All of this work was under $300. I was blown away. Thanks Mr Ted. What a professional.

From the owner: Proudly serving Fountain Inn and the surrounding communities since 1984…read more Ted's Heating & Air Conditioning Co Inc is dedicated to providing the best possible solution for your home or business. You can count on us to provide you with a system and solution that fits your unique needs and since we've installed many systems in this area, we've earned a reputation for doing the job right the first time.

Though I'm thankful that I now have air again after not having it for over a week, I'm not pleased…read morewith this company and how they operate. They are only getting a 2 star review because the technician that came out was very pleasant and respectful to me. I called them on a Friday (5/29) and they came out to confirm it was a leak in a coil. Fast forward to Tuesday (6/2), I had not heard anything back so I decided to call them to find out what was going on as it had been 5 days at that point. They ordered the part but did not let me know they were doing so nor had they given me prices on how much this was going to cost. My unit is only two years and three months old at this point so I start asking questions because I shouldn't have these problems this early on. They tell me that the part is $1130 but since my warranty just ran out about two months ago they quoted me $850 for labor and refrigerant. I can say that I was not too happy about this but at this point I'm desperate for cool air in my home. As a customer and no expert of HVAC systems, the person answering the phone should be able to answer any question that I have instead of saying "IDK" or even ask the manager/owner for the answer. This company does not communicate well nor break down their pricing for a customer to understand. I should not have to ask for an itemized bill or receipt upon payment. Also, explain the different type of payment methods, I did not find out that there would a 3% convenience charge until the person told me prior to get my card information. I am not pleased with my interaction with this company and would not recommend especially if you are outside your warranty period on your HVAC system. I will be reaching out to Better Business Bureau and also Ryan Homes about this company as well. We spend and put a lot of our hard earned money into our homes and it's upsetting and unsettling that we have to go through such hassle to stay cool or warm in them.

I just moved into a new construction home. Not sure why my builder uses this company. They have…read moreterrible reviews. I called the emergency number as I have no heat. A guy called back & said the office would call back TOMORROW @8am when they open. This is an EMERGENCY. The fact that they couldn't care less is very discouraging.

Scheduled a fall maintenance checkup, and though there was confusion regarding the original…read moreappointment (was to be in the morning), they quickly maneuvered and a technician was here early afternoon, same day. Technician, Nick, was friendly, communicative, thorough and professional. Maintenance was performed, and the older unit needed a couple parts, which he was able to order immediately and as promised, installed within a few days. In my experience, Childers has stood behind what they say they will do and deliver as promised.

I called Childers Heating and Air on Saturday morning after my AC stopped working. A technician…read morearrived but refused to fix the unit that day, explicitly telling me, "I can't really fix it today because have a lot of calls behind you and this would take like an hour, but I can come back maybe Tuesday." As a result, I was left stranded all weekend with three kids in an 85-degree house (90s outside) just because of poor scheduling on the their part. Childers Heating & Air later tried to excuse this by claiming it was a "maintenance issue" (dirty coils). While coil cleaning is routine maintenance when a system is running, it stops being "maintenance" and becomes an emergency repair the moment the system is in total failure. After I called to complain on Monday, they managed to move my appointment up to that afternoon. However, when the same technician from the previous visit arrived, he knocked, waited a mere 20 seconds, knocked again, and then muttered, "You cant even answer the f***ing door?" right in front of my Ring doorbell. I have this incredibly unprofessional behavior caught entirely on video. To the company's credit, once the work was finally done, the unit began working great. After I called management to report the technician's language, they did offer to cover half the bill and gave me a year of their club membership free of charge. While I appreciate the office trying to make it right after the fact, the actual experience of being abandoned in the heat and then cursed at by their staff on my own doorstep was completely unacceptable.

I went through three other companies that I would say were kind of shady to get bids for a new HVAC…read moresystem for my manufactured home. Thank God I found Air Kool Before signing with anyone else. They are the only ones who offered me the option to fix the perpetual noise problem in my house that was caused by having half the system in a closet in the hall. Ken, the owner, suggested that I instead put one unit outside to combine the both. Noise problem solved! Not only that, their bid was far below the others who wanted to sell me crappy builder grade equipment. Air Kool sells Ruud.- A respected name in HVAC systems. I couldn't be happier. They have integrity, and I will be using them from here on out. Do yourself a favor and make the same decision.

Was charged $300 for a cleaning and check on our system and it never worked They came back and said…read moreit was the compressor which it was not, as we got a second opinion They wanted to charge us $3500 for a new compressor Not happy we lost $300

Ken O'Brien service is affordable and great. Ken is very friendly and knowledgeable. Ken took care…read moreof our hot water heater problem with ease in a timely manner. Would highly recommend.

What a professional Dave Moore is! He's a skilled, efficient…read moreplumber with a strong work ethic. I know I can trust Corley plumbing.

I would not recommend this company. I was a maintenance plan member for quite some time, and their…read moretechnicians did not do a thorough job inspecting my AC unit during those visits. A few months later the compressor blew, and I ended up having to replace the entire unit through a different company. On top of that, I cancelled my membership two to three weeks before my billing cycle and was still charged. When I called, I was told a credit had been issued. It never showed up on my card. Paying for regular maintenance is supposed to prevent exactly this kind of failure. I got neither the service nor the refund I was promised.