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Comcast Xfinity

1.1 (149 reviews)
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The Xfinity plan I have selected and advertises unlimited data but they are still charging me and will not fix bill.
Chase S.

Surprised at how incompetent Xfinity and their staff are being in the 21st century. I selected a plan because it is advertised as having infinite data for 5 years at no extra cost. After the first month I got a notice that we went over our data limit. No charge this time but next month I would be. I called Xfinity they said because I didn't "check a box" during sign up I can't get the deal even though it's literally on the plan I have selected in app, it's just not reflected in my bill. I asked if they could add unlimited data to my account as it's a perk I'm supposed to have, after 5 reps, multiple attempts to talk to a supervisor and being denied or hung up on, they said they couldn't help unless I'm willing to spend $25 more a month. complete and utter BS. Only had a for a month and switching back to AT&T. Do yourself a favor and skip out on Xfinity until they get their S together.

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10 months ago

There are Lot of outages observed in Richmond area in the last few weeks. Tried calling customer care, but no use.

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If you are looking for a top-tier network and cabling company, I cannot recommend Structured…read moreCabling Pros highly enough. I hired them for a residential project, and Dan Penny and his team were true professionals from start to finish. While my project was residential, I know they also handle commercial work, and based on my experience, I would confidently recommend them for both residential and commercial projects. From the initial walkthrough to final installation, their level of knowledge and expertise was immediately apparent. They took the time to understand exactly what I wanted with my network and security camera setup and then made thoughtful recommendations to improve performance while also keeping costs in check. What really stood out was their efficiency and attention to detail. They found smart, clean ways to run cabling that minimized disruption while maximizing long-term reliability. Everything was done neatly and with a level of precision you typically only see in high-end custom work. Communication throughout the entire process was excellent--clear, timely, and proactive. They showed up when they said they would, stayed on schedule, and delivered exactly what they promised. It is rare to find a company that combines technical expertise, honesty, and craftsmanship at this level. Dan and his team exceeded expectations in every way. I would absolutely use them again and highly recommend them to anyone looking for a professional, clean, and reliable installation.

I cannot emphasize enough how incredible Daniel and his team are. We are renovating our home and…read morewanted to install security cameras, updated Cat6, indoor and outdoor speakers, a smart home system and seamless wireless with access points throughout the house. I found Daniel's excellent reviews on work he did in West U and River Oaks from when he was with Automation Destination and I was sold. Truly the reviews on Yelp did not disappoint. Daniel is an awesome communicator and he is EXTREMELY knowledgeable. He loves what he does and it shows. He doesn't just recommend the most expensive products out there. He recommended quality hardware for us in our budget. Moreover he is prompt and responsive. What I appreciate the most however is his attention to detail and commitment to his work. He is one of a kind. Before and after pictures attached.

Comcast Xfinity - isps - Updated May 2026

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