All I can say is always go into the store off Sunset…read more Astound makes me a bit crazy & it's expensive. I absolutely have learned over the past 2 years, don't bother calling, walk in. Talk to the people in the store.... They will help you & today, Braxton Pare made magic happen!? Thank you!! Astound : do something vote training your phone center people. They are frustrating, never pay attention & never follow instructions.

Been with them for a while and I keep getting disconnected at least twice a day, it's annoying.read more

Frontier installed my new fiber modem in the garage. Obviously, this installation cut the speeds…read morein the house in half. Darren moved the modem into my family room and doubled the speed I was getting. He was responsive to my request, a pleasure to work with and fixed my speed problem at about half the price I had been quoted by another company. Can't say enough about how great the experience was

Punctual, great communication and addressed everything I needed. 10/10 would recommend. I had a…read morefew cat6 lines dropped into my office and he did great clean efficient work. Thanks again!

April 21st 2026: 20 minutes I've been waiting for Manager…read more(Roy?) to come out of hiding in the back to get me a copy of my bill.

Hire better people. Ryan has no personality and seemed to want us out of the store.l quickly as the…read morestore closes soon. Ugh My wife and I both have T-Mobile phones and Internet. We will go to a different location.

I am a 14 year old, who was going with his father to get new phones. When we walked in, the workers…read morealready greeted us with kindness. They are very smart with the plan decisions for your phone, to upgrade. Since are phones were well, we got cheaper buys. The boss of this establishment is very good on making it cost perfect on any electronic. Theirs two guys that were very good... shayne and carson! Such good sellers. the photo represents an iPhone 17.. it went from an iPhone 13 to an iPhone 17!!

T-Mobile on Douglas and Sierra College Boulevard has the best employees they are very professional…read more They are very kind. He was extremely helpful. I purchased an iPhone 17. He was very kind to show me all the benefits of what I just got. I highly recommend this Office. It's the best I have ever been in. I gave up on Verizon and I gave up on AT&T. I am now a T-Mobile fan.

~Throwback Thursday Review back to the 2012 - 2013 era ~…read more When I lived in the Citrus Heights area, they rolled out IPTV along the Auburn Blvd Corridor around 2012 - 2013 , it was one of the best experiences ever. I had no drop outs or lapse in TV services whatsoever. The only thing that drove me batty at the time was when the set top boxes would shut off after a certain amount of hours of inactivity. But they had channels on their service that other provides did not. FYI- At the time, they were Surewest before the name Consolidated and before it was Roseville Telephone company. Comcast previously was the only TV provider at the time that offered high speed internet except in the case of Surewest which had DSL at the time. It was great to switch then in the area. Enjoyed the service for many months before I moved. Wonder if the staff from the old Surewest are still with the company in Roseville? I cannot speak for today but There was a good thing happening back in the day and hopefully it continues.

Horrible!!!!!! In the last 2 weeks we lost internet twice…read morewith these folks. Wednesday was the last straw when they said our Internet would not be back up until August 5. That's over a week! Well surprise surprise, we switched over to Xfinity effective August 3 and I can't wait. This is unacceptable! Save your money. Get Xfinity or something that's more reliable.

Our dental office experienced a power outage two days ago and lost all of our programming on our…read morephone system. It's an older system, so finding someone who will service it is pretty difficult. I found FYI Telecommunications on Yelp and all I can say is "WOW!" We could not be happier with their service. From the moment Rachel answered the phone, she was understanding, friendly, and QUICK to get us help. I called them Wednesday morning and by 12:30pm, Fred and Steve were at our office getting things going for us. They were also understanding, friendly, and QUICK in getting us up and running. We will be referring any of our colleagues to FYI Telecommunications and look forward to doing business with them in the future.

Wow! Super impressed! Our busy restaurant in El Dorado Hills, CA was having a phone problem and…read moreFred came to the rescue. He was extremely accommodating - rearranging his schedule to help us with our emergency. He was professional, was able to provide a certificate of insurance to our building management in an instant and best of all kept me informed throughout the repair (I was off site at the corporate office further north). I would highly recommend FYI Telecommunications if you need quality telecomm support.

We've used Elijah and his team twice now for our business and couldn't be happier. The first job…read morewas a bigger one -- 5 Lorex cameras wired 50+ feet through a drop ceiling, 3 speaker installs, a TV mount, and an iPad mounted into the wall. Everything was done neatly and exactly how we wanted it. A year later when we needed another camera added, he was the first person that came in mind to do the second job. He is easy to work with -- professional, communicates well, knows what he's doing, and gets it done right. Would recommend him to anyone needing electrical, wiring, or mounting work.

We needed an update with our ethernet installation. Elijah did a wonderful job in setting up more…read morespace so that we can have better airflow, as well as helping us update our switch. We would definitely love to do business with him again and we strongly recommend his service. Thanks again, Elijah!

t-Mobile is absolutely the best. They are extremely knowledgeable help save you money help you to…read moreunderstand the technology and protection for your phone

Exceptional service customer service with Poulad M. He took…read morecare of every mobile question and set up. But in reality ' the whole staff is helpful!!

We used fortis as our IT company for the last few years and hired them to move our server to "there…read moredata center" after 4 months we had our launch date on a Monday. We were shut down for 2 days with computer problems and for the next 2 weeks had nothing but problems and downtime. We told them to move our stuff back to our inhouse server only to find out they actually tried to put us in AZURE Microsoft cloud base . That was never discussed and they decided to to that on their own without any change order and lied and said that's what the plan was when literally we had them in our office and thru emails stating that we are moving to there data center were they have space. Our software at that time was not going to work in that platform due to the amount of data. We decided after all the problems to cancel our service to only have fortis strong arm us and held us hostage. We disputed a $1900.00 charge for services they were charging us but not providing and finally after a back and forth with them we agreed to pay as long as we can get our credentials and then they said they were going to audit our account. The next week they sent us a bill for 8,000 dollars for magical tickets from 2 years ago ,gave us 24 hours to pay or they would disrupted out ability to work and that is exactly what they did .block our staff and took over our computers. We ended up paying them 10,000 as basically ransom. They are dishonest and they claim to be there to protect you from viruses and people taking over your computer but they are the ones you need to worry about. It has been 2 months cents our cancellation and guess what ,not one computer problem except from the computers we bought from them . So weird that having the "big IT company with multiple calls to fix computers to not having any problems at all says a lot. The light at the end of the tunnel we also cancelled our VoIP and found a new vender that was less price and more features and we are not paying 2400.00 a month to them for there contract. It was a blessing that they performed so poorly as we found better solutions. If i can save one person from this nightmare and them using a company that will charge you for services they are not providing then this review is worth it. If your looking for a honest IT Company they are not it. you can look online and see this is common practice for them.

I had a very persistent string of virus warnings flashing up on my screen. It was really…read morefrightening as it looked like an attack. I called Fortis and Dustin instantly signed into my account and stopped it. I was so grateful. Thank you so much for such great and immediate response.