He is everything all the reviews says, except for the negative comments. Those making those…read morenegative reviews must be his competitors or confusing him with someone else!

I have to agree with the 5 star reviews. Jason is a big guy who looks like he belongs on the…read moreoffensive line of the fourty niners, but Jason's real power comes from tech expertise. He has great answers and skills for all your computer problems. He doesn't confuse you with tech talk just straight forward and understandable solutions for those computer issues you don't get. I guarantee you'll like this guy and how he does business. A rare find in El Dorado County. Jim M, Camino

Amazing! Dror is so helpful, courteous and knows what he's doing. I'm so thankful for his help. I…read morewould recommend his computer services to anyone.

Fixed my daughter's computer and helped me with ideas on limiting her computer usage. Timely and…read moregood communication. Recommend!

Got ahold of Adam, who is the owner and main technician. He was able to come to help with the…read moretrouble. I was having network issues and trouble with the security camera system we had setup. He was polite and prompt, eager to learn about the setup. A much different experience than other IT people I've encountered. He was fast working around the computer as I watched. He was able to make adjustments and whatnot to get everything working (technical stuff). He even showed me how to adjust the settings and explained what happened and why things worked the way they did. Great person and company to work with!

Found this company on Yelp when my laptop broke on a business trip to Sacramento. They met me at a…read morecoffee shop, looked at my laptop for about a half hour then handed it back to me. I wasn't sure if they were giving up or what because he just said "done". I then asked what was going on and he explained what happened and said it was working now. I checked it and it was running as good as before, if not better. I was impressed. This guy knew what he was going. I'd highly recommend this company to anybody who needs tech support or any kind of computer repair service. They are on top of their game.

In mid November of 2025, I took my laptop in for repair because it wouldn't boot up and I needed it…read morefor my upcoming finals. It took about less than a week to get it back, but they said it had a faulty NVME so I needed to pay nearly $300 for a replacement. They also verbally said Windows couldn't load but the paper they gave back clearly stated it did boot. But by the time I took it home, I tested it out myself. I inserted the "so called faulty NVME" and my laptop DID boot up. I thought I still had a battery issue because it would only boot up while it was charging. I then saw they disconnected the thin wire to the battery which directed current from the power supply. They never plugged it back in. After finding that out, I did my own diagnostics and couldn't see any issues with my NVME. I used the Windows Powershell terminal to check on the NVME's health and there were no issues what so ever. I went back to ask what exactly the issue was and what actually got my laptop to turn on, because clearly it wasn't the NVME. The man got mad and wanted me to take down any review with the return of the $100, but I refused. I will never know what they did to get my laptop to turn on again, but I do know they scammed me into believing my OS couldn't boot and I needed their NVME replacement for $300... Usually NVMEs fail early on when getting a new laptop (infant mortality rate of 3-6 months) and I've had this laptop for many years now. NVMEs don't even have anything to do with the battery so this tipped me off. They used simple NVME health tools which I replicated (they mentioned CrystalDiskInfo) and saw NOTHING wrong. They either don't know what they're doing/talking about or they're intentionally scamming. Get your laptop issues fixed else where and save your money. They are not transparent and will create issues rather than fix it. Glad they turned on my laptop at least. That's all I needed. Do your own research as well and understand what EXACTLY they're telling you.

These guys are always professional and are straight forward with you. Jeff updated my pc to…read morewindows 11 recently and it runs faster than it ever has.

This shop was awesome! They took so much time to walk me through the entire 3D printing process and…read moreexplain how everything works. Instead of just trying to sell me something, they genuinely wanted to teach me and answer all of my questions. They showed me a variety of projects they had printed, explained the different materials, print settings, and what each printer was best suited for. Seeing all of the finished projects in person was inspiring and gave me a much better understanding of what 3D printing can do. Their passion for what they do really shows. They were friendly, informative, and made the whole experience enjoyable. If you're curious about getting into 3D printing or need a place that truly knows their craft, I highly recommend stopping by. I'll definitely be back!

The previous owners were rude. It is a small store and they took forever to solve your problem…read more Please give these new folks a chance. Completely different experience.

I forgot to post a review, but the experience was superb. My desktop was serviced quickly and…read moreworked immediately. It's been almost 2 months and no PC problems, all working good. :)

IP Micro gave me the best price of 3 bids to replace my hard drive. In speaking with the owner Jim…read moreon the phone I could tell he's a real pro. I brought my computer to him at 10 AM and he called around noon for me to pick it up. Jim guaranteed that I'd be delighted with the results. I was. My computer performance went from wonky to superior. You can't beat the best price and best possible service. No way, no how. Thanks a million Jim!

Our small nonprofit has been with RTS for quite some time now, and they continue to deliver. Staff…read moremembers are competent, kind, and they get the job done. Whatever your needs, whether it be a spontaneous glitch, crash, or if OneDrive decided to take your PC hostage, RTS is there to save the day. BIG shout-out to Tony for putting together the technical support dream team. From the kind voice of Jessica, to the mystical computer powers of Aaron, RTS will protect your organization from the dark corners of the internet. Step aside JARVIS, there is a new superhero team in town!

I cannot say enough about Mr. Snider and the services that he provides. Starting a small business…read moreis a scary thing, especially when it comes to setting up a computer system to run your business. I am not knowledgeable at all in the IT department and this was by far one of my biggest fears. Finding someone that you can trust, that is fair when it comes to price and most of all, can explain things in simple terms, seems to be a rare thing these days. I look forward to continually working with the team at RTS in the future.

I wanted to buy an old LP music album and digitize songs, but do not own a record player. I found…read moreone such service place, which was very pricey. I then found Dave, who is a sincere professional technician, and "felt right" on the phone. I dropped off the album, and he got me the digitized file in a couple of days. The result was really good (songs were clean with properly adjusted volume). I appreciated him and his helper Jan (sp?) for caring about my needs and making it easy for me to get the project completed.

Could Price, quick same-day service, and easy to get to location. I would recommend them. They…read morerepaired/replaced my iPhone battery.