Worst customer service, I literally sat on hold for and hour and 45 minutes and no one answered at…read moreall! I started my call at 205 pm and finally hung up at 350 pm. I know that they take lunch from 130-200pm. Attached picture showing the time I started the phone call!

I need to leave a negative 5. 1 star is frankly to much for the complete overwhelmingly negative…read moreexperience I had today. At 1151 exactly I spoke to a pharmacy rep at this location who informed me that they had my family members seizure medication rx.They stated it would take roughly 2 to 3 hours and they woyld notify when ready. 4 hours later I was not notifiedI to call same location and stated they did not have my rx and I must be mistaken. Same number same location. They sent me to different location who informed me that i was at the correct location in the first place. They continued to lie and backtrack. It was shocking, you would think there would be some sort of integrity as a pharmacy tech and staff. Very rude, especially considering I was lied to twice. I have no problem if someone admits to a mistake i would understand. But to lie and try to blame the customer, shame on you people. -5 stars

Love this place! A…read moreprescription topical cream I need was discontinued by the company and there wasn't a generic or anything else on the market that could be substituted. This place was recommended by my primary care doctor, and I'm so glad as Ike was able to create something new for me - and it works MUCH better than the original product I had been using for over a decade! An added plus was that it is a fraction of the cost of what I used to pay. INCREDIBLY impressive work! Excellent communication from Ike and a wonderful experience all around. HIGHLY recommended.

This place is amazing. I had quick service and they always have what I need. The guy that owns a…read moreplace knows what he's doing and he is family friendly. Support your local small business and go here.

It is so difficult to get a prescription filled at this store. Takes unacceptably long to fill…read moreprescriptions, (days!) or store is closed for unknown reasons. I need to transfer my prescriptions. Go somewhere else!

Do not use Walgreens if it's important to you if you need your prescription. They can't seem to…read morekeep things in stock. It's a corporate policy problem!!! I would recommend any other pharmacy

This a easy going store , by that I mean the staff is just great, very helpful. I find it is one of…read morethe nicer Fred Meyer stores Peace be with you all Sherri

Until today, I had not set foot in a FM in 6 years...and now I know why. My recent experience at…read morethe Grand Central location can best be described as Kafkaesque. Walking through the door, you are greeted by security guards (that don't offer much "security"...more on that later) and have to go through "gates" to get in the store. I arrived at customer service with one person ahead of me, who had some issues that require one-half hour's worth of conversation. Staff did not call additional help. I finally asked an employee if they could open another register. I kid you not, she said to me, "we don't have enough employees" and sped off. A customer came up to the counter and told a staff member that there was a man in the parking lot who was slumped over his steering wheel with the engine running. She reported it to the "security guard" who told her to go to customer service!! The girl looked at her blankly and went back to helping the other employee. No call to management or 911. She finally overheard us talking and "called someone." And there you have it; the absolute LAST time I will shop in-store at FM. It is just too customer-hostile and dehumanizing. Even Target has started "niceness" training with its employees...like, how to show gratitude for the customers who keep your doors open. Anyway....I'm done.

Not sure why this location has low/bad reviews? My shopping experience was excellent, which was…read morepleasantly surprising since it was a Sunday afternoon and only a few days before Christmas. Plenty of parking spots. Plenty of carts available. The store was clean and well-stocked. It was easy to find employees throughout the store to ask "where is...?" There best part was they had a lot of cashiers/ lines open, plus self-checkout. All of the lines were short and moved quickly.

So much better since the renovation action and updated Food choices, selection. Would like there to…read morebe a better way to return carts.

This location is pathetic. I'm not sure who manages the pharmacy or if they have any ethical…read morestandards, but their customer service here is beyond ridiculous. They never answer the phone. You could call in days in a row and never have anyone answer. They never have more than one person working with the pharmacist. So not only do they deal with the walk up window, but also the drive thru.

We frequent this Walgreens out of convenience, since it's located only a half mile from our home…read more There's plenty of parking and the lot is always clean. The cashiers have always been friendly and helpful. Occasionally a cashier may not be 21 or older, so when buying alcohol, it could be a wait as they try to get an 'of age' cashiers to ring up your purchase. They have a drive-thru pharmacy which I appreciate. I hate going inside just to pick up a prescription. They also have phone message reminders for refills, which can be quite helpful. There's a photo center inside to get prints, or a DIY machine to print your own via USB drive. We've used this service in the past and had no issues. This location is also a FEDEX drop off site; however, it's limited on the size of boxes you can drop off. I love looking through their seasonal merchandise. They always have fun, last minute gift ideas. They have a weekly ad with sale items and new arrivals. Overall a nice location. Prices may not be the most budget friendly, but out of convenience, I'm sometimes willing to pay a little more. Would recommend.

They are the best out there!! My cpap machine had a recall and they not only contacted me but…read morehelped me get my replacement!! When I am in need of supplies they call me and ask if I need anything if it is too long. Absolutely great place!!!

Answered the phone immediately both times I called. Their customer service is top drawer. Getting…read morethe Cpap machine and equipment here. Thanks for answering my questions and getting me setup.

I came here on 7/27/25 to shop for an instacart order. The customer had 6 items for me to get…read more One of the items was Aisan Pears. I looked in the produce department for the Aisan Pears and found 3 other kinds of pears but couldn't find the Aisan Pears. I found the produce worker and asked him if he had any Aisan Pears and he said they was all out. It really seems that this is a big problem with Fred Meyer stores. Always out of everything. And never ordering enough. That's why I personally don't shop at Fred Meyer stores because they are always out of everything and their prices are generally more expensive than Walmart and Winco are, and don't have to download any digital coupons on a membership card to get the sales price that is generally cheaper elsewhere. I will still shop instacart here because it's my job and I get paid to come here, but will never personally shop here.

The Pharmacy... some are nice. But the biggest issue is when they tell you your medication will be…read moreready by a certain time and its not and you have to wait another 30 to 45 minutes because someone didn't post mark it... like what? It's a constant issue.

Rude and careless employees. Call in a prescription and find out four days later they never…read morecontacted the doctor for refill. Vancouver clinic said this is typical for this store. No training nothing worst then coming home with someone else's heart medicine.

I'm having problems with the low ratings I am seeing. I switched my pharmacy account to this…read moreSafeway two years ago from Walgreens because I was unhappy with Walgreen's shortage of pharmacists and cut back hours. I have been extremely pleased with this pharmacy. I am responsible for three family member's drugs and visit this pharmacy frequently. I have never had a rude person work with me. Most of their staff have been there a long time and very professional. When I was working on learning their systems they were very patient with me. The staff and pharmacists have bent over backwards making sure I had the medicines that I needed when I needed them. I think the reviewer from Dec 2025 is mistaking rude for busy and being focused. I have never seen this employee rude to anymore. She is always helpful even when they are very busy.

Fred Meyer pharmacist hung up on a confused patient mid-conversation…read more I recently changed insurance and am navigating new prescriptions with a new psychiatrist - an already stressful transition. I called the Fred Meyer pharmacy with genuine questions about a refill date discrepancy I noticed between my old insurance and what the pharmacy had on file. Instead of receiving any clarity or basic courtesy, the pharmacist was dismissive, showed zero empathy, and ultimately hung up on me mid-conversation. I wasn't being difficult. I was confused - which is a completely reasonable thing to be when your insurance, doctor, and medications are all changing at once. Pharmacists are healthcare professionals who regularly work with patients in exactly these situations. A little patience and a clear explanation would have gone a long way. Instead, I was made to feel like a suspect for asking a straightforward question. That is unacceptable. I'll be transferring this prescription as soon as my current refill is complete. I wouldn't recommend working with Fred Meyer pharmacy.

Customer Service Review:…read more Arrived at 9:45 pm, yes relatively close to 10pm closing time. Initially asked Lead cashier (Red Vest) if I had to do a return for feminine products or could I do an exchange?? I explained I purchased said product at another location, for my Fiancé, and it was a cash sale I misplaced the receipt for. Under 10$ the Tampax product I purchased was wrong and I incorrectly chose these. Stating it was for allergic reasons I was unaware of and I was the loser fiancé who was just trying his best. Red vest said nope Customer service is closed and no tills are open also "needed a proof of of purchase" Frustratingly I accepted my fate and said thanks. I went back to my truck FOUND the RECEIPT. Walked back in at 9:51. Receipt in hand was given an attitude explaining "yeah whatever" again I accepted the response and left. Now I'll never shop at this location again. Why does having a receipt and paying for stuff even seem wrong these days. I'm a Hispanic man wearing a Hi ViZ work jacket, which is fine treat me accordingly, but my fiancé isn't she is perfect, and ultimately she will suffer. Not me. Thanks Fred Meyers self checkout Red Vest.