Crown Medical Supply gives SW Washington easy local access to CPAP consumables! They have great…read moresupport as well.

Bought this to replace a different model that had me bending over. They adjusted to my height and…read moreI'm able able walk upright with it.

Very informative. Polite representatives. Got free stuff…read more Accommodating to scheduling and didn't pressure the sale.

My Father's scooter stopped working. Looked at a few repair businesses, went with NW Health &…read moreSafety based on Yelp reviews. Nicholas went onsite and fixed. He was courteous, up front with all costs (before and after), and did a good job. Happy to recommend! Thank you

I've used Norco for about 6 years after moving to Vancouver. At first I didn't need much help, I…read morehad my CPAP from working with a sleep dr in a different city. This location sent me supplies for the unit whenever I would call and request them. Then at some point around 8 months before I was due for a replacement CPAP machine, (insurance allows a replacement every 5 years), my machine started making loud whining noises that would wake both my husband and me up frequently during the night. I asked for a new machine early and they said they couldn't replace it until the 5 years were up. So I waited and the noise got worse and I tried again. About 2 months before the required 5 years were up I requested that they go ahead and order one, and they said they would and would let me know when it came in. I waited a month, no call, so I called them. They said they had ordered it and should be there in a week and they'll call me back when it comes in. I waited 3 weeks and finally stopped at their store and asked about it. They said it had been there for a few weeks. They didn't let me know because there would have been some money due. When I asked how much it was $8-12. So I paid and got my CPAP and let them know that they should have called me and given me the choice to pay or not. Then 2 years later I was on vacation in Hawaii (May, 2026) and all of a sudden my CPAP quit working. I talked to a technician at Norco who said I needed to bring it in and they could look at it. A week later when I returned home (May 20) I took it in and they said there was nothing they could do except order a replacement. The receptionist said that since I had dropped it, it might not be covered. But I hadn't dropped it and I told her so. At that point she treated me like a criminal who was trying to get away with something and made it clear that this was a "one time courtesy replacement". Today I had my annual checkup with my sleep Dr. and she said that Norco didn't register me as having a replacement machine and that machine was actually assigned to someone else. Also it wasn't set up correctly. So I've changed to a new supplier.

Medical supply stores are in short supply so we don't have much choice. I came in the store on a…read moreThursday afternoon to pick up a walker for a friend and stood waiting for 15 minutes while several staff members were visible in the office with 3 people waiting to be helped. A woman came to me "do you need help", I had to say "why do you think I'm standing here?" My friend had been called that her walker was ready to be picked up. When I gave them her name it wasn't ready.

I love The Caring Closet!!!! My two elderly parents were in need of medical equipment and this…read moreplace was so amazing! They gave me everything I needed and the volunteers helped me pick out the right products and even loaded it in my car! I feel blessed to find them and wish every city had one!

An absolute Godsend to anyone dealing with rehab issues and needing medical equipment. I broke my…read morepelvis in 3 places while disembarking from my truck :-(. The volunteers were amazing! It is such a blessing to have them in our community. I will donate equipment and funds in the future to repay them for their kindness. Diana, RN

Tyson was incredibly helpful and so nice. He helped me get a portable scooter for a knee injury…read morerecovery and he made the whole process easy and super pleasant. I highly recommend this location. Great products, exceptional service.

Great staff who made the whole process so easy, thanks to Tyson who helped us out majorly today!read more

In the time of crisis, Orion came to the rescue. After going to multiple convenience stores and…read morepharmacy spots, Orion was the only place lucky enough to get new shipment of N95 masks. My mom visiting from the Bay Area had a mission and that was to buy as many masks as possible to redistribute back to her friends and Hong Kong. Back in the Bay Area, EVERYWHERE was temporarily sold out. I called prior to coming in and the kind lady said she just got some in stock. My mom managed to get a case of masks and she is now one happy mommy :) I'm amazed at how clean the place was and the great customer service they provided. It was my first time coming in a medical supply place so I had no clue whether I had to be a professional or need any special license. If I ever needed anything medical I'd be sure to come back here again!

I've never been into a medical supply store before, so at first I thought I might have to have a…read moreprescription. This wasn't the case, so that was nice. I needed a boot for a foot injury, but sadly I had been having trouble with my new insurance company, so while waiting to get my insurance card and make a doctor's appointment, I figured I'd get a boot to alleviate my foot pain. The woman I worked with was incredibly helpful and amazing. She let me try on several boots, and when I decided I didn't one that comes up to your shin, she helped me find an ankle height boot. They didn't have any in stock, so she called four different places around Vancouver (something I was more than happy to do myself). But hey, I won't complain about the extra help! No one around had any, so we looked through catalogs together until I found the right one. She was honest and said it would take a week to arrive, and with foot pain, a week is a long time. She was able to get it express ordered, obviously at an extra fee, but even the extra cost wasn't a lot. They don't bill your insurance anyway, so I was able to get my boot within three days. I was very impressed and would definitely recommend Orion to anyone who needs medical supplies.

This is quite the special place. I called to see if they had an item in stock and they did luckily…read more But I hit terrible traffic due to a crash and the gps said it was gonna take me two hours to get to McCann's (I'm also out of town not from Vancouver). I would've missed the open window so I called the guy back again and he told me something I never heard before. He would've stayed 2 hours extra after closing, especially on a Friday, to help me with my medical item that I seriously needed. Thank you so much, I recommend this place to anyone that needs anything medical related. People aren't this nice anymore but this business was. Please go to these people, you won't regret it!

We had a disagreement over a charge and they were more than wiling to resolve the matter fairly. I…read morehighly recommend this company

My mother recently had hip surgery, and I was looking for good quality, durable medical equipment:…read morea better shower seat than what I'd found on Amazon, a reacher, and a cushion to elevate her favorite chair. The customer service I experienced was incredible. The person I worked with made sure we found the right product for each item, and that attention to detail goes a long way, not just for customer service, but for my mother's recovery. I really appreciate it. Highly recommend this place if you're looking for quality products and great customer service.

I love the customer service for the staff is most helpful…read more Regarding selection, I have found the options most educational and we figure out together what are my best options. Thanks very much!

These people are outstanding especially compared to the last suppler I had to work with. The are…read morequick, to be helpful. Courteous in helping me to get my supplies. They work hard to keep me as a customer. if it were possible i would give them more that 5 stars

Constantly pushing products. Opaque pricing…read more Very difficult trying to make a return when they shipped incorrect items.

Haven't been in quite yet as I am exquisitely complicated and it's hard to get out sometimes. I had…read morethe pleasure speaking with David who was so genuinely interested in helping me. he was on top of everything, Making sure the store had what I needed. He ran order through to make sure he could get some of the items that I would normally have gotten across town. 5 Stars and I haven't even set foot in the store! Looking forward to seeing the inside soon!

Always so helpful and explained the difference between one product and another. So polite and…read morekindhearted to people