Extremely Pleased with my online experience! Baz (Bassem) was very professional and made my…read morepurchase absolutely smooth and without any troubles whatsoever, even going above and beyond what I expected. I am in Louisiana and was looking for a specific used car, a low mileage metallic gray Acura TL SH-AWD to exactly replace an accident loss. I found the perfect car ONLINE at Columbia Hyundai, Acura, Genesis. My only difficulty was the car was in Cincinnati! Bas set up the transaction and once payment cleared, I flew from New Orleans to Cincinnati where Baz met me with the car, keys, documents and a full tank of gas at CVG Arrivals to start my drive home. It was all over before you knew it. The car is perfect. The transaction perfect. The communications with Baz were perfect. If you are shopping online or at the dealership ask for Baz at Columbia Hyundai Acura Genesis! Did I say the car was perfect? What a car! Fantastic condition and dealer preparation. Thank you Baz! J Griffin

I am beyond frustrated with Columbia Hyundai and would give ZERO stars if I could. I purchased a…read morenew 2025 car from them late last year and after just a few months the transmission locked up and it had to be towed. They waited weeks to diagnose the problem, while barely communicating with me. In fact, no one aside from the service desk has EVER reached out to me to advise me of the needed repairs, and, for more than two months, they have refused to acknowledge that I am seeking help through the Ohio Lemon Law. This was by far one of the most expensive purchases I have ever made and I can't believe how I have been treated. The best part is: I was a return customer. Loyalty and the promise of quality customer service mean nothing to these people. Buyer beware! UPDATE: after having my car in their shop for TEN WEEKS with minimal communication, they just notified me at noon on a Friday that if I don't pick up my car by the end of the day, they would start charging me a daily rate for their loaner. I still have yet to talk to anyone but the service department. I am actually speechless at this point about how little they care about making this right

To be a woman and go shopping for a used car is it truly terrifying experience. Rallye motors came…read morehighly recommended by a friend but I was still cautious. My friend didn't exaggerate. Not only was Raph kind and professional. He did everything he could to help me find the best car in my price range. Even, to the point of recommending a car that was 1,500.00 less than one I was looking at that was in my budget. He was concerned about the battery life of the hybrid at the milage it was at and didnt want me to have an unexpected expense down the road!! To say I was blown away, is an understatement. He treats his customers with honesty and respect and I really cant recommend him highly enough!! Amazing experience.

A+++++. I have been searching for a reliable car for my niece to get back and forth to her…read moreclasses. I live in California so purchasing a car long distance was no easy task. I began checking in with Ralph a few months ago on his current inventory and my niece just drove off the lot with the perfect car today. He was responsive, honest, and the car was serviced and in great shape when she picked it up. The transaction was seamless for me. I am 100% confident I made the right decision choosing Rally-e motors. Do not hesitate!!!

We leased a vehicle from Columbia this morning. We worked with Mike Cantrell and he was amazing. He…read moreanswered all of our questions and the paperwork took less than 30mins. We will be using Columbia for all of our future needs with our vehicles. He was quick and efficient and never rushed us or made us feel pressured. Maintained a good point of contact without being overwhelming. I went to other Chevrolet dealerships and wasn't impressed by the sales team or the choices.. Michael did the absolute most to make sure we were satisfied our new car and that it was what we wanted.

Careless corvette mechanics. Damaged bit rocker panels on my 2008 c6 corvette. Cracked both sides…read morefrom careless lifting procedures.Then tried to hide saying they didn't realize they had screwed up.BS . brought car in for a simple brake service. Don't trust this dealership with your corvette.

Rodney and Rob are both amazing service managers who work there.. they are highly competent and…read moretake care of their customers. I got the following preventative maintenance done on my 2013 328i xdrive which has 40k miles on it. Brakes installation, brake fluid flush and full, coolant flush and fill, front, rear differential and transfer case fluid drain and fill..

I found my dream car and it's located 2,400 hundred miles from where I live. The car is 18 years…read moreold. This could be a very risky purchase - there is no warranty for a 18 year old car! After doing my research on EAG I felt confident that the car is being sold from a very reputable car company. So I decided to contact EAG for additional information on the car. I sent an email and hoped to negotiate on the pricing. The car was about 10% higher than what I wanted to pay (compared to other similar listings on the internet). EAG was firm on their price and fully explained why. They are not just flipping cars. All of their cars are get a comprehensive inspection and get a full overhaul to bring the car back to new as possible. My car received about $8-$10k ***retail value*** worth of services and parts (Valve adjustment, oil pan gasket, belts, etc). All paperwork was done through email and FedEx. I was warned that the "rejuvenation" process can take several weeks before I can take delivery of the car. During this process, I received regular updates with pictures. When the car was ready. I booked my plane ticket (San Francisco to Cincinnati). The owner of the company pick me and my friend from the airport. We were treated to breakfast and a tour of EAG. We got an up close and personal tour of museum quality super rare cars (M1, Z1, M3 Lightweight, etc) After the tour, I finally pick up the keys to my dream car! The car was better than I imagined. The doors shut tight. No rattles. Everything felt solid. Everything functioned as it should (wipers, heated seats, AC, sunroof). I cannot believe that this was an 18 year old car. I chose not to ship the car back to California because I wanted to drive cross country to fully experience and bond with my *new* car. About 20 mins into our journey home, the tire monitoring warning and DSC lights came on. I immediately called EAG, and they told me to come back to the shop so they can look at the issue. They found a faulty sensor on one of the wheels and replaced it at no cost. We drove the car for over 2,400 miles, 36 hours behind the wheel, across 11 states, 4 time zones. The car was absolutely perfect and performed as designed. Once again, I cannot believe that this is an 18 year old car. EAG did a fantastic job and I am extremely happy with my purchase. Bottom line: You get what you pay for!

first, this is my second time here. but this time was even better. i was shopping for a suv. the…read morehyundai i had wasn't reliable . so everyone gave me a song and dance on trading it. but alex,jay at kinge ford was awesome and i have no problem finding the right suv. they were patient and knowledgeable on all aspects and didnt force, nor coherse me to but what i dint want . the best. im staying with ford family always needless to say my mo. and pop are ford,lincoln peaple i knew better to brake the bond lol. well no problem with the trad of my 2017 tucson to my brand new 2022,escape sel. everything i wanted. my god sent me there because he knew that this was the place to go. please understand i had a great first-new car-buying exsperiance ill never forget. theres was a crack in my windshield the first day i got it.. but for took it in and within a couple of hours i was out. great service reps, great service department, even greater sales teams.. my dream car is the mustang mach e. one day.. lol please stop by and give ford a chance to earn your business and you wont be disappointed. j&j grayschmidt

i have Called 4 times to schedule a Bronco for an oil change and new battery replacement and a new…read morerecall issue issue involving possible fire hazard under the hood... I have gotten the run around each time and was just told they service department was too busy to take my call! I was askibg for an appointment 2 1/2 weeks away... and could not get an answer...terrible!

Great place to look for a car. Staff was wonderful and so friendly. Purchase was easy and Alison…read morethat helped us was wonderful and easy to work with. Will go back again and purchase another car

When my car was totaled out through insurance, I rented a vehicle through Enterprise. Finding out…read morethat they also sold cars was a plus. I looked online at their selection(which was abundant), and found my dream car. A 2020 Chevy Traverse LT Leather. I spoke with Delmar on the phone and set up an appointment. I went down to see him, and he answered all of my questions, concerns and got me a great financing deal. I also want to mention that an issue I had with the vehicle, was taken care of immediately by their team without any hassle whatsoever. This was by far, the best car buying experience I have ever had. Special thanks to Tom and Torrence as well!

I had a wonderful experience with Hebron while purchasing a used car. She was patient, kind, and…read moreknowledgable. After visiting 10 different dealers, it was a relief to find good service and a good car. I highly recommend Hebron!

Everything was great, and I was satisfied with my experience until my son totaled our car and we…read moretried to make a claim on the gap insurance policy that the dealership included in the loan. The dealership misquoted the settlement amount for the warranty and the key replacement contracts, so the gap insurance company was going to award a somewhat small claim, because the dealership was supposed to send two checks for about $1700 to cover our canceled warranty and key replacement contracts. When the checks for the canceled warranty and the key replacement contract still hadn't arrived three weeks after I had canceled these contracts, I contacted the dealership and was told that it was a very busy time of the month and they would get back to me. When someone from the dealership emailed me (a week later), I was told that he had "looked up the wrong car." So I wasn't really getting checks for the canceled warranty or the canceled key replacement contract, which means that the gap insurance claim doesn't cover much. As a matter of fact, the gap insurance claim payment doesn't even cover what I paid for the gap insurance rider on the loan. When I still had an intact car, the dealership seemed agreeable and helpful. When I was only about month into working my way through the gap insurance claim, I still thought the people at the dealership were pretty helpful, while the gap insurance company was obstinate. But the guy at dealership who gave me erroneous information, which I gave to the gap insurance company, made me reconsider. I am on the hook for six months of car payments for a car I don't have. My advice is to not be me. If you can pay for your car without financing, great. You'll be fine with Performance. If you need financing, find your own people to do it. I recommend Wright Patterson Credit Union for it, which was the bank that Performance contracted for my loan. WPCU has been great. Don't get any warranties or gap insurance through the dealership. I was mega stupid to do so. You can get gap insurance through a credit union. It's probably helpful to have if you total your car while you're still paying your loan, assuming it's not from Protective Services (the company that works with Performance).

Just picked up my new Toyota Cross and was given a tutorial on how to use all the new features…read more The warranty and 2years of service were explained. Everyone was helpful, especially, my salesman Xander.

My car went in for a routine service and was ready within an hr but we were not notified that it…read morewas ready for another hr. There was no apology for the delay all they did was make excuses. This is a second time we had bad service.

Mean from out of town and not knowing who to trust or where to go to. They had a very family…read moreoriented & seemed trustworthy. They didn't try to push anything even though the car needed different jobs in the next month or two. Would definitely recommend ulmer's Auto Care, seemed like a great value for the service I received.

From the owner: Formerly Donovan’s Specialty Auto Service, Ulmer’s Auto Care Center proudly continues our legacy of…read moreexcellence in European Auto Repair and Service. Located in the heart of Montgomery, OH, our newly remodeled shop specializes in European vehicles while also providing expert service for a wide variety of makes and models. Whether you own a luxury car, a domestic vehicle, or an imported model, rely on Ulmer’s Auto Care Center as your trusted auto mechanic in Montgomery. Our dedicated team is committed to delivering exceptional service and expertise to ensure your vehicle performs at its best.