I've had exceptional customer service here. The first thing that attracted me here 4 years ago was…read morethat 7 days week office hours. These are very flexible hours for working adults with busy schedules. I could always do a 7 pm appointment after work or easily schedule a weekend appointment. There has never been too much of a wait after an arrival besides completing standard forms. Sometimes there is a wait once I'm back in the room for my detail cleaning. My hygienist (Annie) here is very thorough and professional. I'm always comfortable with her. My only complaint recently is that I schedule my appointment for specific times and sometimes I may receive a rebooked text immediately after leaving at a different time. I'm not sure why but I don't like that. It's always very hard to reschedule an appointment if I don't call ahead. I don't enjoy the redundant covid paperwork I have to fill out when I get there. This should be accessible in an app. It would help if they'd send a link via the text they send to confirm the appointments. That way my information is already received and all I need to do is get checked in and called back. Aside from that, I'm pleased with the service and most importantly the health and care I receive for my teeth.

Was sent a message to confirm my appointment. However, when i called to confirm the front desk…read morestaff stated I needed to reschedule again. This was the 4th cancellation within the last 6 months. The front desk stated this time the hygienist picked up and abruptly left at end of last week but they did not reach out and started sending pre screening papers that needed to be filled out last week. No one called or anything. I keep trying with this office because I have been going here for quite sometime due to convenience and not really needing to much more then a cleaning. However, if you could avoid this practice at all cost please do so as the turnover rate is out of this world. The office manager Christy Jones is to do a return call, I will about after speaking w her.

I wish I could give Dr. Booth and his staff 10 stars. When I first got into law enforcement in…read moreRaleigh during the late 80's. Dr. Booth put a gold crown in my mouth. Today, it's as if he did it yesterday. After he retired briefly, I was forced to use another Dentistry(a total disaster). Now that he is back, I'm back and I brought my wife on board after a bad experience with another Dentist. On 02/12/2020, my wife left Dr. Booth office and could not stop smiling because of his service. Thank you Dr. Booth and you well trained Professional Staff for you many years of service. You and your staff is AWESOME! If you need quality dentistry service, I highly recommend you call Dr. Booth today. Officer Proctor

Dr. Booth is probably the best dentist i have ever been to in all my 40 years (granted i dont…read moreremember the first 10). Honestly!! I feel like i just took a 101 class in dentistry. He examines your face, jaw, glands, not just your teeth. A lot of symptoms we may suffer from or have reoccuring issues with can stem from a totally different part of your body, as most should know. Getting straight to the point, Dr. Booth is the truth!!! His methods show care and passion for what he does. In just 2 visits i am never going to another dentist. And if he for some reason EVER decides to retire for good, well....i'll be knocking on his door. Maybe i'll become his landscaper or handyman so he's stuck with me...HMMmmmm. Let me not forget his staff either. The ladies he has on his staff are a treat to encounter. Great to converse with but they get right down to buisness when the time comes and they are prepared and ready, not fumbling around or unsure where something is (like some of my other encounters elsewhere). Oh, MAJOR factor for me. I have only had 2 cavities up till now and both times (2 previous and seperate dentists) i explained my tolerance to pain medicine and/or numbing agents. BOTH times my words were ignored and after one injection they began drilling at which point i shot from the chair like a magic carpet!! So, this led to having to wait for 2 more injections before work could finally start. Well, i mentioned this to Dr. Booth, and in ONE sitting, he was able to numb the entire area and take care of my tooth like it was nothing!!!!! His handling and skills are 5 Stars!!! BIG 2 thumbs up to Dr. Booth and all of his staff

Omg!!! I LOVE THIS PLACE!!! Total life saver. I completely love this place. I had a dental…read moreemergency at a family reunion. My husband accidentally had his "tongue hooked to a bracket up of his braces" !!! The staff member STACY went above and beyond and asked me to FaceTime her. She instructed us how to fix the matter. They were so kind, patient, and thorough. I don't know what I would have done without their service. I highly highly recommend this dental. Great service!!! I'll be booking an appt soon!!!

Taylor Atherton's entire staff has been a terrible nightmare! On March 29th, 22nd, I was charged…read more$325 for Occulsal hard retainers. During this consultation, Taylor Atherton and his assistant took an impression of my teeth. When the retainers arrived on May 10th, 22nd, I was charged an additional $450.00. Dr. Taylor was unable to place the Occulsal retainers on my teeth because they did not fit correctly. As a result, he needed to retake an impression of the Occlusal hard retainers as well as an initial impression of the standard retainers. I received the standard retainers around July 20th, but not the Occulsal retainers. To be clear, the receptionist handed me the standard retainers. I asked for a fitting for that day. The dentist rounded the edges of the standard retainers during this time because they were rough. I informed the receptionist that I had been overcharged because I had not received the Occulsal hard retainers. I received a $250.00 refund from the billing department. I've already paid $775 and received only standard retainers. The receptionist informed me that I owed $250 for the retainers during my six-month cleaning on October 4, 2022, and that the dentist had instructed me to charge it. How! The office initially overcharged me. She reassured me after I described the entire scenario. However, I recently received a $250 charge in the mail, which is ridiculous! I would NOT recommend going there!

I like Dr. Lloyd because she is nice, competent, and does not try to upsell every possible service…read morelike my last dentist did.

Super friendly staff, Dr. Lloyd is a beautiful caring person, both inside and out. Her staff is…read moreattentive and always polite. Equipment, decor and furniture are new, clean and comfortable. They utilize an awesome appointment scheduling software that reminds you of appointments and I've always found it easy to reschedule when necessary. No waiting months to get in like some practices. I also like how we (our family of three) always see the same hygienist and Dr. Lloyd. Filing our dental insurance and using our flex medical spending account has always been seamless with the competent staff at checkout. If you are looking for a dentist in Raleigh, I highly recommend Dr. Ashley Lloyd.

This was my second visit there and they were great. The dental hygienist did a great job at patient…read moreeducation. I found out I've been brushing my teeth wrong for 47 years. Lol. This place is convenient, clean and professional.

driving into the parking lot, it gives retirement home thats been abandoned…read more it so slow in here. you will wait over an hour to be seen if you have an appointment. honestly, I walked out after waiting for too long. they expect you to be on time and yet they have no sense of urgency to respects patients time. this location sucks and deserves to be shut down.

Our entire family goes to Dr Abernathy. She is superb! Recently helped my husband with a cracked…read moretooth. We are very pleased with our dental care.

I have been cavity prone my entire life - I had 10 cavities filled at 5 years old and have had more…read morethe 20-30 fillings since then and I have never had a filling break/become damaged until renaissance. I moved to Raleigh and was very impressed with the service at renaissance- I have had a lot of trauma at the dentist and they were very kind to me with my situation. They filled 2 or 3 cavities for me in April of 2023. I recently switched to a new dentist as I have moved again and 2 of the fillings (one that had already been repaired by renaissance once) were broken. I called Renaissance to see if they would fix the broken fillings and they said that since it has been over 2 years they will not go back and fix any of them. and again - I have NEVER had a filling break. I am wondering how many others have had this happen at renaissance. Disappointing to spend 1000s of dollars on dental care and not be able to fix mistakes made on your patient. Will not be going back.

Dr Melcher and his team are the best! They did my mother's dentures and I went in for a routine…read morecleaning after going to another office where I had a disturbingly hair raising experience (@ Village Dental). I was greeted by name and Alisha (the receptionist) even asked about my mother which I thought was very sweet. My hygienist Elizabeth was fantastic! I would let her clean my teeth everyday! I have also seen Dr Rodriguez once for an emergency visit and she is just a doll. An absolute wonderful experience all around. Thank you guys from the bottom of my heart for all you do!

I can't say enough great things about Dr Melcher. I've been going to him for 13 years when I…read morestarted my journey into implants. With the implants done, and problem free, he is now my general dentist. Crowns are done in just one visit and they always fit perfectly. He is very gentle and caring, and explains different options that may be available to you. I don't ever plan on leaving Dr Melcher.

Excellent in customer care and service. Amazing team support. Pedro and my favorite Dentis took…read morethe fear out of my treatment plan.

st. Mary's dentistry is a very welcoming, considerate, and caring practice…read more Dr. Shafik is an excellent dentist.

Kind and attentive staff. You can tell that Dr. Pennisi and his staff care. I feel at ease and like…read moreI can trust them. They made what can be stressful for many way less scary. It's nice to go to a private practice that doesn't have the big corporate feel of so many dentist offices these days.

I'm retirement age, and I have seen several dentists in my life. Never have I experienced such…read morepleasant, friendly, intelligent treatment as I experienced at Pennis dentistry. Dr. Pennisi was preceded by the most lovely staff. Hygeinist Kathy was a brigtht spot of intelligence, humor, and thorough professionalism. I was put at ease from the moment I entered the office. Tracey was warm, friendly and efficient. I did not wait long at all, Kathy cleaned my teeth with gentleness and thoroughness and the BEST stories! She is just personality plus, and put me at ease, which was wonderful because I have had some unpleasant experiences at dental practices. Dr. Pennisi inspired confidence the moment he intered the exam room. He has a calm, positive, pleasant and professional demeaner that made me glad I had chosen his practice when I needed help. He and his staff had come highly recommended by my neighbors on the Nextdoor app--and they were not wrong. I will return soon to follow his advice. GREAT experience!!

I didn't actually go to this office, however I called to inquire about oral surgery with in my…read morenetwork. And a lovely lady by the name of Sydney help me and took the time to get me referrals. I was disappointed because they have raving reviews I only wish You guys did surgery there as well. Super nice and helpful. I don't take that for granted. Thanks Sydney you rock girl. I hope I find someplace as great as you guys appear to be.

I got a root canal here... months ago…read more And i just was thinking about my experience and just wanted others to know this is the place to go. I've never had a root canal so i guess i can't complare them to anyone on that front but i do have some dental trauma in my past and while I'm mostly past it i still get nervous. They treated me so kind and caring from the moment i called till wayyyyyy after i got my root canal. The dr is awesome, great at what he does! And the supporting staff is just as wonderful, including everyone who works at the desk. I had trouble with my insurance and they were kind about it every time they had to call and leave me another voicemail, never badgering or blaming. Very professional and kind. 10/5 stars.