Front desk: 5 Scheduling: 5…read moreDoctor: 5 Staff: 5 Date/Time: 7/9/2020 3:00pm This was a first for me visiting an Endodontics office so didn't know what to expect so my review is from the eyes of a newbie, however, I will say this, the experience, in general, was just really pleasant! Granted, I went in on a referral to confirm a diagnosis, so there was no one ripping out a root or anything... then again, if they gave me enough laughing gas, I probably would have given the same rating, but you wouldn't understand the words I'm typing :-) The scheduling was very easy with a call in to a very friendly person who asked some questions, then a trip to their website to grab some forms to pre-fill. Got scheduled in for just a couple days out. Upon arriving, the person at the front desk took my pre-filled forms and I took a seat to wait just a few minutes before being called in. I wish I could remember the person who brought me back (Allison, maybe?) was really nice and took some X-rays which of course were digital so that experience was also great. I'd provide a description, but I think it would describe everyone in there with COVID hanging around!.... mask, glasses, scrubs. She was even very accepting of my request for the X-Rays to be emailed to me. Next was Dr. Haris Iqbal who is very good at explaining things and providing the correct diagnosis of "no need for a root canal" :-) He's very friendly and listens attentively. You don't get the feeling he's in a rush to get out of the room. He explained things using a flat screen TV hanging on the wall showing my X-Rays. The front office processed me quick, then emailed the X-Rays to me. Overall, the experience couldn't have been much better. Highly recommended at least for consults.

Excellent care from Dr. Tumare Iqbal and his staff. Would highly recommend to anyone needing a root…read morecanal.

I got a root canal here... months ago…read more And i just was thinking about my experience and just wanted others to know this is the place to go. I've never had a root canal so i guess i can't complare them to anyone on that front but i do have some dental trauma in my past and while I'm mostly past it i still get nervous. They treated me so kind and caring from the moment i called till wayyyyyy after i got my root canal. The dr is awesome, great at what he does! And the supporting staff is just as wonderful, including everyone who works at the desk. I had trouble with my insurance and they were kind about it every time they had to call and leave me another voicemail, never badgering or blaming. Very professional and kind. 10/5 stars.

I didn't actually go to this office, however I called to inquire about oral surgery with in my…read morenetwork. And a lovely lady by the name of Sydney help me and took the time to get me referrals. I was disappointed because they have raving reviews I only wish You guys did surgery there as well. Super nice and helpful. I don't take that for granted. Thanks Sydney you rock girl. I hope I find someplace as great as you guys appear to be.

Dr. Ben fixed a particularly old root canal. He was very knowledgeable and patiently explained the…read moreprocess over several visits. I just recommended him to a friend.

I was experiencing sensitivity in a tooth that had multiple roots, one with a weird hook. My…read moredentist referred me specifically to Dr. Williams and my treatment was exceptional. Dr. Williams and all his co-workers were very concerned with my care, Dr. Williams called that evening to make sure my recovery was going well, one of the front office employees followed up a few days later, everyone was nice and helpful, billing and interaction with my insurance company went very smoothly.

I looked all over the Triangle area for a good endodontist for my root canal and decided to come…read morehere. Everything was super smooth, well explained, and the doctor and staff were very kind. I was nervous at first, but the comfort and care eased my worry. Highly recommend coming here for any endodontic needs.

Man, they performed root canal therapy on me within 15-hours of my emergency call! And, on a…read moreSaturday morning! I have heard nothing but horror stories about the "dreaded root canal", but Mrs. Dr. Sarah Hussain was awesome! For real, I had ZERO pain at all! She, and her assistant, really were concerned about making me uncomfortable at all; and I was not. For real, if you are looking for a great Dr. based on "no pain, no discomfort, and having the best technology, you should go here first.

I recently had a root canal done by Dr. Alessandra Ritter. (I learned about her when my wife was…read morereferred to her by my wife's own endodontist for a particular delicate and unusual problem. Dr. Ritter literally is the endodontist whom other endodontists think of when it comes to problems they find daunting.) I've had probably 7 root canals over the last 50 years - twice I had to have them redone, mostly due to endodontists overlooking small branch canals in my teeth - an out-of-the-ordinary multiplicity of canals - leaving some nerve tissue untreated in that one such small branch canal to later develop into an abscess.Rather than wait for problems to develop, I went directly to Dr. Ritter to avoid the problems in the first place. Dr. Ritter has the newest in diagnostic equipment and the best in treatment technology and technique. Her staff is well-trained and more than competent, and alert to patient concerns: They listen and engage. The office itself is well-appointed, artfully (but not ostentatiously) designed, modern yet traditional, and of obviously quality materials and workmanship. The ambiance reflects the solid competence and fundamental artistry of the people working there. In my recent visit to her office (the first was several years ago for a root canal on another tooth), she shows great confidence in her practice, arriving quickly (but not hurriedly) at well-considered solution to an unexpected issue - with me, some significant decay hidden from X-ray by the old, old crown on that particular tooth. She removed the decay, rebuilt the tooth, and performed the root canal. In a week or so, my regular dentist will fit it for a new crown. The procedure was done with alacrity but not speed. Dr. Ritter is in-network to some dental insurers, and works out-of-network for a moderate premium Some people have complained that her pricing is on the high end. Perhaps that is due to her use of some of the newest technology, technology not accepted by insurance companies (CT scan, laser treatments, for example.). So, perhaps the final charges may be more than at some other endodontist. I can only say that, "You get what you pay for." Root canals involved delicately articulated dental structures, and the more complete and detailed the view is of those structures, the better able the dentist will be to deal with problems. That's a pretty simple concept. (I think it's worth the added expense.) My few bad experiences with other endodontists were due entirely to their not having a clear picture of what was going on with my teeth. The subsequent cost of redoing faulty root canals (two separate occasions on two separate teeth), plus treatment by an oral surgeon for one of them - that cost more than covered any premium I would have paid Dr Ritter in the first place, several times over. My rating for Dr. Ritter here is unsurprisingly 5/5. If I could, I'd giver her a 6 out of 5, maybe a 7 out of 5. I wouldn't dream of having someone else perform the delicate operations needed for my teeth. PS I'm 76 years old. As we age, dental issues become more prevalent, complicated by the wear-and-tear of many decades of use and the lost vitality bone mass. In my opinion, the need for more specialized treatment becomes greater simply because I'm older - that is, I'm old - now.

Dr. Ritter and Rebecca were absolutely incredible! They treated me with the utmost respect,…read morecompassion, and kindness from start to finish. I was in miserable pain, and despite their very busy schedule, they went out of their way to squeeze me in and get me treated as quickly as possible. They are absolute angels! My entire visit took less than an hour, and the root canal itself was remarkably quick and completely painless. I am naturally very tolerant of topical anesthetics, but under Dr. Ritter's care, I felt zero pain throughout the entire procedure. Once the anesthetic wore off, I felt like a million bucks! I didn't even need to take ibuprofen, steroids, or opioids afterward. I cannot say enough wonderful things about this practice. Dr. Ritter and Rebecca are not only exceptional at what they do, but they also genuinely care about their patients. Their professionalism, compassion, and willingness to help someone in pain truly set them apart. This is an amazing practice that deserves all the recognition it can get! Thank you, Dr. Ritter and Rebecca, for taking such incredible care of me. I am beyond grateful and would recommend Ritter Endodontics to anyone who needs endodontic care!

I've posted a 5-star review of Dr. Ritter's Chapel Hill office, in which I said what almost…read moreeveryone else is saying: Dr. Ritter is superb in her field of expertise. She is the one other endodontists refer their patients to when a case is particularly problematic or daunting. I'm 76. I have slightly more complex root structures on my teeth than usual, so it's very important that nothing be missed on a root canal, because I've twice had to have root canals redone, with accompanying oral surgery for one, because the endodontist missed a small side canal. I trust Dr. Ritter never to miss complexities like this. Part of the reason the prior endodontists missed the complication was that their diagnostic equipment didn't discern it. Dr. Ritter has the most advanced diagnostic and treatment equipment available (CT Scan and laser treatment). That costs a bit more, because my insurance won't cover this new equipment. For me, it means the difference between getting the job done well the first time and spending several days in incredible pain because a doctor missed something. In other words, you get what you pay for. Dr. Ritter is in-network with some dental insurers and works out-of-network with others (plus a moderate premium). My experience with other dentists and endodontists informs me that her rates are within the normal range for practitioners of her skill in the area. There are added costs, depending on insurance, plus the diagnostics and treatments not yet covered by insurance. It's worth it, every penny of it. You truly get what you pay for. Paying a bit more for the kind of expert care Dr. Ritter provides is worth it.

I have not been to this dentist, but I did call and ask several questions. The cost for a…read moreconsultation is almost $400! X-rays are taken. The root canal itself is about $1,400. After that, it is necessary to return to your original dentist for completion. All in all, $3,000 to fix a tooth is not worth it for an 81-year-old woman. It certainly seems to me that money is more important than the health of an old lady or anyone else for that matter. It seems to be a symptom of our "new world."

Where do I start?…read more Let me start by saying I can't say enough good things about Doctor Sopko and his staff. His office is staffed by very professional people and runs like a well-oiled clock. Very organized. How it all started. On Saturday I was experiencing mild tooth discomfort, but by Monday I needed an emergency dental appointment. My dentist, Dr. Yiming "Jimmy" Zhang, whose office was closed and scheduled to be closed for the next few weeks, graciously came in and opened the office just for me. He quickly determined that I needed to see an endodontist--and not just any endodontist. He called Doctor Sopko and in my opinion, Dr. Sopko is the best. He strives for excellence and has a compassionate, patient-centered approach. He is a advocate for community care and has been a cornerstone of Wake Smiles, where he has provided his professional services since 2006. In addition he also serves as the Vice Chairperson of the Wake Smiles Board of Directors, helping to provide dental care to those who otherwise would not be able to afford it. He also has an advanced certification in Endodontics from the University of Maryland. He has a gentle demeanor and high-quality outcomes, is concerned about his patients' comfort and well-being, ensuring that every individual receives the highest standard of care. He has all the latest advancements and equipment in dentistry. Doctor Sopko was out of town when my dentist called him and would be returning later that night. An emergency appointment was set up for Tuesday at 12:15P when his office would be open and you can bet I cleared my schedule and I was there. First impressions are very important and Nikki who is the patient coordinator certainly had that in spades. She greeted me with a smile, made eye contact with me, listened to what I had to say, acknowledged she heard what I said, responded accordingly, and used my name. Even though I had an emergency appointment she or any of the staff didn't make me feel like I was an inconvenience. I sat and waited and shortly my name was being called by Zoe, Dental Assistant I. She walked me to the room where all the magic happens and sat me in the dental chair. Her demeanor quickly put me at ease. She had good people skills, explained what was happening, what was going to happen, and what I needed to do when I left the office. Doctor Sopko determined which tooth it was and set me up for the root canal right then and there. During the root canal Zoe was right there next to Doctor Sopko but they were so much in tune with each other it seemed like only one person was working in my tooth. What a great team. When it was all over I was given instructions by Zoe and now have an appointment with my dentist to get a crown on that same tooth. Life is good!

Dr. Sopko is thorough in his analysis. Skilled in his specialties. Communicates well. He and an…read moreexcellent staff are responsive and good listeners. Both my wife and I would recommend.

The dr who did my sons surgery seemed nice but we have not had any contact with her since our…read moreconsultation. The other staff I didn't find nice at all. The day of our consultation we checked in at the front little and they asked us to continue to check in through the doors. It was a bit odd but the woman who was at that desk was really rude. Once in our room the assistant and surgeon were great. Since they only do minors on the day the anesthesiologists are there and they are there once a month LOL. Okay then. We had to call and call to ask them when the July schedule was coming out so we could be one of the first ones on it. So per our schedule the first day we could was July. We had no contact or anything up to our appt. When we arrive we are NOT allowed back? What? I've never heard of this. He is a child!!! Why can't one of us be holding his hand to comfort him while he's put under and then wait in the recovery room for the poor thing. He was so upset waking up and not seeing us there. This is awful imo. What if he didn't make it through the surgery? We'd be out in the waiting room drinking coffee like everything is okay? This left a bad taste in my mouth I'm sorry. I should be able to be with my son as he's being put under and while he wakes. The first time I saw him was when he was walking to our car (don't even get me started on that issue) stumbling and looking not great. My mom heart sunk not being able to be there for him and hold his hand. Now they tell you to pull around. There is absolutely NO sign saying where to go. While we were waiting another mom came back in and asked for more information on where to park? It is not clear where to go. I'm sorry but the first time I see my child after a surgery should not be him getting into my car!!! They sent him home with ONE ice pack, wouldn't you send him home with 2? Even 4 to have 2 frozen while the other 2 are being used? I don't know if anything I mentioned above is normal practice but If I would have known I wouldn't even be in the same room as my son before and after his surgery I would have looked for a place that would allow this. I was sick to my stomach the whole time. I didn't get a single update either. Oh and our bill was $300 more than we were told. Nice. So dr and nurse were nice but I don't think I'd bring a teen here. I'm sitting here in tears so upset how things played out. Anytime your child is put under parents should 100% be in the know and able to even hold your own child's hand!! I'm sick to my stomach honestly.

I brought my daughter here for a wisdom‑tooth consultation after being told the fee would be $126…read more What actually happened was unbelievable. We were charged $293 for a consultation that lasted under five minutes. The doctor didn't even examine her mouth--no physical check, nothing. They took one panoramic X‑ray (not a CT scan) and billed $167 just for that. I asked the front desk to apply our Aetna dental discount plan, and the staff had no idea what I was talking about. They simply repeated that the full amount was required. I called multiple oral surgeons in Cary/Raleigh afterward, and every single one quoted around $130 for the entire consultation, including X‑rays. I think this place is Overpriced, and charge way too much and no transparency in pricing. I think their charging/billing practices should be reviewed. This office's pricing is far outside the local norm, and the lack of transparency is unacceptable. I would strongly recommend asking for a full cost breakdown before agreeing to anything here.