" Horrible Attitude & Customer Service "…read more First I called a few times today , they don't answer the phone . That in general is unprofessional. I should have caught on to that . I walk in . The staff all have their head down they don't even say hi . I approached them btw . When I got their attention, they said " sorry we busy " and hardly looked up at me to great me or salute me . It's like 2:30 when this went down they are open until like 5 pm or 6pm. They didn't even say come back later or anything . Just sorry we busy with no greeting of hello or hi just an attitude; these people are terrible at customer service. I will go to a place that values customers and values a business opportunity . Come here if you want to be left speechless by a horrible attitude by the workers and horrific customer service . P.S. I come here another time on a Sunday . This worker also had an attitude and said sorry we're busy . I gave them another shot because I live close to this place . However they will not get my business further .

I have been coming here for 2 years and I would not go anywhere else! Kevin and Linh are very…read moreattentive and always do a wonderful job on my nails! They keep the salon very clean. No complaints

Found my new go-to place! Parking and scheduling were super easy, and I had a great experience with…read moremultiple technicians. Everyone there is incredibly friendly. Highly recommend!

I went here for a spa pedi and gel mani after seeing great reviews online. I had booked both…read moreservices with the owner, Sun. Yessica did my pedicure and she was fantastic! Joy did an ok job with my manicure but was harsh with the drill bit, leaving two of my fingers bleeding and my nail beds sore. I asked if the service could be discounted given the pain but was told no. I think if I could book consistently with the same technician, I'd feel more confident coming back.

I had a great experience today with Mia the owner. I had gotten a full set manicure which came…read morewith a hot towel and an amazing hand rub with oil and lotion. Mia was so kind and took an amazing amount of time taking off my previous set and doing a full new one with w design on every nail (which she did a great job!) I was brry impressed and the cleanliness of the space. I highly recommend visiting and asking for Mia! I can't wait to be back, thank you Mia!

2 stars. The tech was friendly and did a good job with our pedicures, but the overall experience…read morewas frustrating and disorganized. We had a 10:45 AM appointment and arrived early, only to find the salon closed--even though hours said they opened at 10. I called, and the tech said she'd be right there. She arrived, apologized, and let us in. My child got their pedicure first. Partway through, the tech left us alone in the salon for 10-15 minutes. She returned, continued the service, then took a call and invited another customer in, leaving again mid-service to help them. This happened multiple times--each time she'd leave for 10-15 minutes, leaving clients unattended and with no warning. Eventually, I had to remind her that I had also booked a pedicure. She apologized and started mine. During my session, a walk-in showed up and was asked to return in 30 minutes. When she came back, the tech started prepping her while still finishing up with me. After my pedicure, the tech disappeared a third time. The walk-in client asked where she went--I said this was the third time she'd left--and they decided to leave. My child and I were alone for another 10 minutes before the tech returned. We paid via Venmo and left. The whole experience felt disorganized and unprofessional. I've never had a pedicure experience like this, and I won't be returning.

Loved my mani-pedi experience here! Annie has beautiful attention to detail and is so kind. She was…read morealso super gentle on my feet, so it wasn't ticklish at all if you're prone to that. The interior of the salon is cozy, pristine, and really beautiful. I didn't feel rushed and the price is reasonable. Annie also takes walk-ins which was great when I had to sneak in a mani-pedi last minute! There are other salons in town but this is my new go-to.

My mother in law and I went for Mani pedis and it was wonderful! They did a great job on everything…read moreand were so sweet. The space is also really nice. I will be coming back soon!

What a great location! Friendly staffers! And a terrific talented nail technician in Anna! 5 Stars!…read more We did the new technique of NUGENESIS and not only was the process super easy, but i feel my nails getting STRONGER SND STRONGER by the minute! I'm excited for her to order more colors but for this we used PINK II & Peek A Boo! Also this manicure was only $35!!!! What a steal. It apparently lasts 3 weeks - i will keep you informed. I would recommend to the company that the receptionist put in his headphones on while watching shows if possible. It's just a little distracting! But the other staff were soooo friendly too, but Anna is such a sweetheart!!!! Also I was able to call and get an appointment within the hour, and Wellesley has freee parking! Unbelievable !

Didn't use toe separators for pedicure, even after I asked, therefore polish spread off of toes…read moreand onto skin, and could put flip flops on to leave until totally dry adding another 20minutes to the process.

Go see Kevin! I am…read morefrom NY and I was in Boston for work. I have to attend a bridal shower my nails were a mess. I knew that I wouldn't be able to get them done when I got back to NY... so I took a chance on a place I had never been- Lovely Nails. Kevin did an incredible job on my dip French manicure. I was so impressed...you would be too if you saw what my nails looked like before. I will definitely be back. Thank you Kevin!

I paid $60 plus a tip for my nails to get completely destroyed. I called to set up time to have…read morethem fixed and I was treated like absolute garbage for coming back. Michelle removed my horrible nails that she had ruined and filed them down so hard with the electric dremel that she was hurting me so badly and drew blood. She then yelled at me and refused to give me anything but $30. I literally just paid $30 (plus tip) for my nails to end up like this. Save your self and NEVER go here! She also drew blood on three of my nails

So, I got a set of acrylic nails, which is the second time I've done that in my life. The first…read moretime, which was in Rhode Island, ended up really bad and the nails were easily picked off and also lopsided to begin with. I did my research the second time and came to Leisure Nails in Newtonville, and holy crap was it better. I got my nails done on very short notice, and they did a spectacular job. It's almost two weeks after I got them done and they've held up surprisingly well. The nails I got done in RI, I picked them off after less than a full week, and I hated them to begin with. As the woman was doing my nails at Leisure Nails, she paused after shaping my pinky and asked if I liked the shape. I loved it so freaking much and I told her it was great. Then, all the other nails ended up the same shape and were not lopsided! The nails today are looking a little worse for the wear, but I am kind of rough on them--I pick at them and chew them. Oh, and I just have to mention: my nails were damaged from me picking off the previous set, and the nails they put on have not damaged my nails further! I got them done in a short almond shape and they had OPI's I'm Not Really A Waitress, which is a color I highly recommend. I had ordered a medium-length set online, but when I got the nails done and went to pay they informed me that what I had gotten was actually short. They made sure to not overcharge me, which I appreciated. I also appreciated that they didn't charge me the fee for getting something different than what I ordered online, which I was worried about, because I didn't know what were short vs medium nails and I just guessed. Anyway, I am very happy with the nails. Oh also I did almost have a panic attack while they were doing them, but that had nothing to do with the service; I just have generalized anxiety disorder. As for the vibe, it's like a normal professional nail salon. Nothing really stood out to me, which was great because if it was too loud or too bright then I would have had sensory issues (I'm autistic). Anyway, great nail salon, highly recommend.

I got gel x for the first time here today! Hanah was great! The salon had a very welcoming feel and…read morewas super clean as well. My nails were finished in a timely manner and came out beautifully!

Really nice place, me and my daughter went without appointments at 9:30am for an emergency nails…read moresince we was attending a wedding at 1pm and they make a nice job

The service is typically consistent, however, there are some technicians who are a lot less…read morequalified than others. The place is relaxing and clean. They open a new set of tools with every client and wash every station between clients. They have new colors and have fair prices.