I have been a long-term, happy renter. MCP is the best in the business. I have never experienced a…read moremore hands-on and caring management company, that is willing to put the resident first. All staff members are personable and willing to assist, until an issue is resolved, then they take to time to assure all is still OK and to my satisfaction. You will not be disappointed renting with MCP.

No follow through. Front office staff is rude and insulting. Repairs are done poorly with the…read morecheapest materials. They would rather argue with you than fix the issues. If you are thinking of moving into a building they manage, don't.

Mill 1 at Open Square was awful during our wedding planning. Covid hit after we had a signed…read morecontract and they wouldn't (or couldnt) follow through with their part of the contract. They would not give us our money back but instead wanted us to sign an addendum with all these new rules. Long story short, the courts had to order them to give us back our deposit.

COVID-19 Wedding We…read morefell in love and booked this venue a year in advance. Due to COVID-19 restrictions put in place by The Governor Charlie Baker we were unable to hold our wedding as stated in the contract, a contract that we had paid in full. We had to forgo our wedding becuase of the Pandemic and ALL of our vendors except Mill 1 refunded us and were extremely gracious. The owner believed that he was not in breach of contract even though we paid for a space for 50+ guests, a dance floor, & a bar which due to COVID-19 he was unable to provide any of those things. its NO ONES fault that these restrictions were put in place it just comes down to being able to provide what was paid for. None of us would have thought a year ago that we would be "social distancing" and wearing face masks everywhere we go. The owner stopped replying to emails after we asked him straight up (so he would simple have to say YES, he can provide us with was was in the contract or NO, he cannot. ) We had to get our lawyer to reach out and inform the owner that he was in fact in breach of the contract & that further action will be taken if he continues to refuse to return our money. Of course the morning after our lawyer was in touch with him we got an email back from John. This time stating that we could have our wedding at Mill 1 BUT with only 25 people inside or with 100 people outside at another location outside the building of Mill 1 (which by the time our wedding date came around was no longer allowed in MA due to further restrictions put into place). But that is simply thats not what we paid for and were promised by our conrtact that we had signed and paid in full. We paid for the gorgeous building and the ambiance it provides. Not something out in the parking lot with less than half the guests we wanted. John would still not address the fact that we couldnt have a dance floor or a bar. He told our lawyer that he would give us half of our money back but only if we signed an NDA (non-disclosure act) so we couldnt inform the public on how he chooses to run his business no less how he chooses to treat consumers during a PANDEMIC. Our lawyer asked him for that in writing...we never got it. Spoke to our lawyer today (7/29/2020) and we have to formally sue the venue, John Aubin had no response to the letter our lawyer sent over on 7/21/2020. Today is 9/8/2020 and yesterday we finally recieved some kind of correspondance with the venue. We got an email from Regina (event coordinator) asking us if we would be using the space on 9/12/2020 for our wedding. Our attorney reached out to the venues owner John Aubin on 9/5/2020 to inform him that we would be continuing with our choice to not modify our wedding that we had paid in full for & that he could reach out at any time prior to discuss options but either way we would be continuing with legal action against Mill 1. We got no response from him. The email from Regina was fowarded by us to our attorney who kindly informed her of where we stood on the matter. Please note that Regina also mentioned that we needed to respond to her by 9/8/2021 (yes, she said 2021 obviously meaning 2020) so they decided to reach out at 1am, on a Holiday weekend, only 5 days prior to our original wedding date, and give us 1 day to respond, ONLY after the owner recieved notice that we would be persuing further legal action, coincidence? We dont think so either. Today is Monday, 9/14/2020 - our wedding was supposed to be a few days ago, no word from venue. Today is 12/30/2021- Yes, the end of 2021. We haven't heard a thing from John Aubin BUT we got an official court date today. We will see him in court January 26th 2022. Today is 1/26/2022 - Court was cancelled DUE TO COVID (ironic isn't it?) 4/13/2023 TWENTY TWENTY THREE- we've been to multiple court dates and John's tactics have works, we're exhausted new parents and we can't do it anymore ‍ anyways, a word of caution, stay away. We've spoken to SEVERAL other couples who have also had to sue the venue and WON (they got their money back thank goodness)

Michael has the experience and knowledge needed when buying a home. He knows the whole process,…read moremore than most agents, because of his past experience as an MLO. He will support you, communicate and figure out how to get you into a home. If for some reason you're not ready he can also guide you into what steps need to be taken in order to be ready to get a home. Best Broker out there!!

From the owner: Experience that matters! Commercial and Residential real estate. read more

I needed to downsize and sell my well loved unique home of nearly 40 years to move closer to…read morefamily. My seller's agent, Kathy Zeamer met with me and helped me plan a realistic schedule to cleaning out and preparing the house for sale. Kathy has an amazing rolodex of contacts for getting things done like tree work, basement sealing and painting, and rubbish removal quickly and reasonably priced. Kathy prepared a thorough report on comparable properties and helped set a reasonable price for our property that had few comparables. She ran an open house and even unstopped a toilet after one of the viewers plugged it - I never thought that would be a seller's agent service! Kathy was there through the entire sale. I had moved, and was no longer able to be on site, and she handled all of the last minute issues before closing. My house sold quickly and at near asking price, which means that it was correctly priced and well represented. She earned her commission and I am ever grateful.

Greg Haughton took advantage of my young age, lack of boundaries, and lack of experience when I was…read more22, selling me a problem house while dismissing all the issues with the house that I had brought up, before the sale, as not important or not mattering much. Well guess what, it turns out that MOLD is important and living in this house has destroyed my health! Do NOT trust Greg Haughton, there's a reason why he is able to sell so many homes, it's because he lies to his clients and gaslights them for their REAL concerns.

Man f you other reviewer! That agent was a great worker and got my property within a week and it…read moresold for 20% higher than it was worth. Helped my family come poverty. Pls rehire him.

I listed my house with Jones Group, and just as well should have done it myself, or had my cat do…read moreit. The listing agent was marginally effective at first, with a package and listing price that seemed reasonable. After signing, he was virtually unreachable, placed zero advertising, and put in little to no effort. Additionally, the listing was placed incorrectly, so that it was not viewable to anyone looking on the major marketing sites, and it showed up erroneously in a different county more than fifty miles away... for four months. This is an agency that doesn't care about the customer, look elsewhere for someone who knows the market and is willing to put in the work.

I live 4 year at little castle apartments, had a excellent experience renting with knight…read moreassociates. Ralph was a excellent maintenance manager, good service overall.

I have been a renter for a couple of years in West Springfield. Any issues that have come up are…read moretaken care of quickly. I just have to send Ralph a text message and he responds in a timely manner and any repairs are taken care of also in a timely manner. He always makes sure that the everything is cleaned up before he leaves your home. Ralph is a very caring person when it comes to tenants and always has a smile going on. He's also a very trustworthy person who you can trust being in your home when you're not there if there's any issues that arise. Ralph is a great asset to Knight Associates.

"SOLD" Linda was wonderful from start to finish!…read moreSuper responsive and professional made a tough situation so much better. You will be in great hands listing with Linda Webster of Coldwell Banker !! THANK YOU Linda!!

From the owner: I am a Realtor servicing Hampshire, Franklin and some of Hampden counties in Western Massachusetts…read more I sell all types of real estate, including single family, multi family, condos, land and commercial properties, and specialize in waterfront homes .