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    Atrium Property Services

    3.4 (5 reviews)

    Services - Atrium Property Services

    Property management

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    Premier Property Management Services - 7 inches thick and the best management company around premier took it down

    Premier Property Management Services

    (32 reviews)

    I sold my condo recently, and dealing with Premier Property Management -- especially its owner,…read moreDavid Karat -- was one of the most exhausting and infuriating parts of the entire process. In my personal experience, David was extremely difficult to work with. Communication was consistently delayed, dismissive, or flat-out unhelpful. Every attempt to get clear answers felt like hitting a wall. Instead of professionalism, I encountered what I can only describe as a level of disorganization and indifference that made even simple tasks unnecessarily stressful. The management of the complex reflected the same issues. Problems were ignored, updates were nonexistent, and owners were left guessing about what was happening with their own property. It became clear to me that Premier had no interest in transparency or efficiency, at least based on how my concerns were handled. I was so frustrated by my interactions with Premier -- and with David Karat in particular -- that unloading my unit felt like a relief. That should tell you everything. I'm more than willing to share my email chains with anyone who wants to see exactly why I came to these conclusions. My correspondence speaks volumes about what I personally experienced as the absolute mishandling of basic responsibilities. If you're considering hiring Premier Property Management, I strongly suggest you look elsewhere. One star feels generous.

    If less than Zero stars was a choice they be in the sub-basement of zeroes…read more If you are an HOA considering a new property run fast and far. Still no changes since my post last year. They've gotten WORSE. The snow plow crew has gotten stuck on our property several times and no salt has been spread on the roads. Sidewalks have not been done yet as of 9:08 am on 2/24/26. 10-12 inches of snow in CT is not a big deal so please DO NOT tell me it is. Premier's Owner (who shall remain nameless and useless) exploits a loophole in the State's Condo Owner's Act and has (2) licensed CAM's. The rest of his staff works under him and have NO WORK ETHIC WHATSOEVER. Our Property Manager has got to be THE WORST. BTW......she is related to the owner ( who shall remain nameless and useless) Work orders in their "GoEnumerate" system hardly ever get acknowledge so we send our requests to our PM and she reads the subject line and sends back an email saying "Thank you" or "Someone will be out next week." Next week never comes. That same "GoEnumerate" system in 2024; instead of taking out one month of HOA fees as authorized on the "portal" took out 3 payments. I have the screenshots if anyone out there is interested. Now I hand deliver my HOA payment in a postal money order so they have no banking or credit card information on file. Many owner's are now, finally beginning to have no faith in Premier and are voicing it loudly. Our Board doesn't care ESPECIALLY OUR PRESIDENT. I said it before and will say it again. There are a ton of property manager companies in CT not on Google. DO YOUR HOMEWORK BEFORE CHOOSING A COMPANY WITH SO MANY BAD REVIEWS. They even file their paperwork with the Secretary of State late and have received a few forfeiture of license letters from the Secretary. Run far and fast. You have a choice. Choose wisely. Here is a picture of my steps and sidewalk. I'm a handicapped individual with gait issues due to strokes and severe arthritis. I have imaging appointments today. This should be interesting.

    Residential Management

    Residential Management

    (8 reviews)

    Have lived in the same HOA in Suffield for 10yrs and Residential Management is by far the worst…read morebusiness to manage our property. Mark Kubera is unprofessional, disrespectful and lacks candor to do his job appropriately. The hide in their office and don't return phone calls. They make fruitless promises to take action on property related issues. Do not hire this company to manage your property

    We called back in Feb about the possibility of mold. A person came out and checked and said we had…read morea lot of moisture under our kitchen floor. And he stated there a probably mold in our attic as well due to the roof leaking and out ceilig caving in from the water. COVID hit, and it is understandable that no one came out to check the attic. Summer comes along and busnesses back to normal, nothing has been done yet. it has been 8 months now. Sent a letter the 2nd week of OCt this year. Nothing yet. WE SHOULD HAVE BEEN NOTIFIED OF THE FINDINGS and a copy of the report. Never gave us a courtesy call on this. Called 3 weeks ago about gutters clogged. Nothing done. Had a tree fall and total my car out, notified them about the branch above the one that fell is next. The tree is dead and hollow. Told tree cutters will be here in the fall to cut trees. Now it is the 2nd week of OCT. and nothing. DO not ever buy or rent from these people ever. We are still waiting for a response to everything that was mentioned in the letter that they request for everything.

    Atrium Property Services - propertymgmt - Updated May 2026

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