Sears Property Management is a well respected, Family-Run business. Founded by Paul Sears, they are…read moreclosely associated with Sears Real Estate/Lamacchia Realty Springfield. They own and manage many of the apartment buildings near forest park and are overall just easy to work with.

I understand having a strict application process. I understand being thorough and wanting to make…read moresure that a person is trustworthy, before entering into a lease agreement with that particular person. However, there is a line between being thorough and just being unreasonable. Sears property has crossed that line. When we first viewed the property with one of there agents, they were extremely pleasant, if not a little informal, which i appreciated. We fell in love with the apartment, and the neighborhood so we applied. Our application wasn't accepted, because we didn't pass their credit check. Every credit check i do always shows that I have above average credit, borderline good credit. So I don't know how i didn't pass this part of their credit check. When i inquired as to why i was rejected as an applicant that's when the fun began. They wouldn't even tell me what kind of credit score they were looking for. The Sears representative again and again stone walled me. Refusing to provide me with any information on why I was rejected. They refused to provide me with any information, and just recited that they have a strict policy. Now I asked if we could work something out. Its customary for rental agencies to request a double security or an extra months rent for someone with a questionable credit history. I offered a second security, i even offered several months rent before moving in. No matter what I offered or suggested their representative remained apathetic and really unhelpful. It became clear that they didn't want us to rent from them. My fiance and I really loved the apartment and were really hoping to work something out. However, the staff remained uninterested and unreasonable. I would understand if they showed a little customer service and just explained why they couldn't work with us. But, all I got was uninterested and poor customer service.

Atrium Property Services is, by far, one of the very best Management companies in the area. Honest,…read morehardworking, and responsive, these people pay attention to detail, and fix any issues which arise in a prompt, professional manner. Oh, and did I mention HONEST? In property management, firms are dealing with large amounts of money. Other people's money. We depend on our property managers to ensure that our financials are handled in an upfront, above board manner, and Atrium Property Services does not disappoint. I have trusted them with payments of large sums, and I can sleep at night knowing that they were handled properly, and above all, LEGALLY. They know the MA State laws, and follow them. Unlike too many others. All communications I have had with these good people have been courteous. Any concerns I had were taken seriously, and addressed, promptly. They were a joy to work with. I say were. Unfortunately, they were driven away by a dysfunctional member of our condo board, and they won't be our property managers any more. People can only take so much disrespect, and these people don't deserve that. They were good, they got the job done, but they weren't sycophants. So, thank you, Atrium, you guys are the very best.

I,also have found that the woman I have to talk to about problems at Our property is dismissive,…read morerude and unwilling to listen.Have found some of their employees easy to talk to and others almost impossible. They have a litany of excuses about everything.

I read the reviews before visiting & decided to reserve judgment because the location is very…read moreconvenient yet set back from road. The apartments are spacious and nicely remodeled. I especially like the private porch. My advice to anyone considering Fox Hill is to see for yourself and talk to neighbors & ignore what seem to be reviews from former tenants who had other issues.

I had a great time living in my unit for 2 years. You can't get anything close to this or as nice…read morein the Boston area. I believe my rent to start was $1150 and the second year it was $1255 for a 1 bedroom. It was quiet during my first year but this year it got louder with more small kids moving in and dogs. The grounds are kept very clean and management lets everyone know when cars need to be moved for plowing, when grass is being treated, when unauthorized non- residents are violating the pool, and on occasion theft. There's assigned parking however, the second yr the newer residents starting parking in my spot a lot and causing me to have dents on my passenger door. The laundry rooms could be a lot better. There's constantly dog hairs/fur in the machines, yuck! However there is a way through an app to alert the company when a machine is malfunctioning which happened sometimes and I swear it's because of all the dog hairs clogging up the system. Unfortunately there is only 2 spots to reload the balance on your laundry card. I had suggested multiple times that all the laundry rooms should be able to have a reload card system. My first year there was an ice cream truck that would come every Friday but the second year that disappeared. Both summers the pool opened up late well after Memorial Day and 4th of July. Then the pool would close early for the season so if you're lucky you might get 6 weeks out of it. The BBQ area is only available on the other side of the complex so bring a Wagon or drive to the BBQ area but then you'll have to travel back to your unit away to use the rest room. Hardly no one uses the basketball court or tennis court and maybe they should consider converting those into BBQ areas as well. The CONS: There are hidden fees and they rush you out the unit even if you tell them you're buying a house and need a few more days or weeks, nope they don't give a damn. They offer to hike your rent up $400, from $1255 to $1600 for no reason. It's not like you're asking for extra square footage. Your lease ends you better find a safe place to sleep in your car or secure an AirBnB.

Rick sold my home in under a month and we are very happy with the amount it sold for. He was very…read moreeasy to work with and flexible - he adapted to our style of communication and gave us many options along the way so we always felt comfortable with every decision. I appreciated his honesty and his down-to-earth personality. He's very organized and straightforward so you always know the next steps and where you stand. I'd recommend him to any of my friends are family!

Dishonest con man DO not trust him. We had an agreement to list my home for 2% listing commission…read moreafter a buyer was found found he sneaked in under other terms that I needed to pay 3% ripping me off for $7200.00

SHAME!!!!!!!!! I purchased my first few homes from Murphy's…read morebecause they were local and part of the community. Now they are the agents for over 30 single-family ranch homes listed for over $1.3 million EACH off Glendale Road in Florence. Haven't the residents on Glendale Road suffered enough with the dump? The unsafe road? Why is a local real estate business working with a greedy, belligerent builder to make this area more unsafe?? So much for advocating for what's best for the residents of Northampton! I guess they are only worried about lining their pockets. Craig Della Penna was the realtor on my third house. I thought he was an upstanding man, but I guess as he ages money is his only motivation. It's a shame This complex is terrible for Northampton and most of all it's going to make an unsafe road deadly dangerous. Shame on you, Murphy's! I thought Northampton was worth more than that!! This is supposed to be affordable housing! Please explain to me how $1.4 million is affordable???

I do not recommend working with Ilene Berezin to sell your house. I wanted to sell "as is" but…read moreevery time a buyer asked for me to do/pay for something, Ilene told me I had to and didn't suggest negotiating costs. So, I ended up selling the house not "as is". It shouldn't have been listed as such, as there was nothing wrong with it and I didn't realize that it would scare off buyers. Also, she listed the house too low; after a couple of months I insisted she raise the price. Ended up selling $13,000 higher that she originally listed. Her knowledge of the market was inadequate - the house should have been listed higher at the beginning. Should have sold for at least $8,000 more than it did. She's a buyers agent - seemed to be more accommodating to the buyer and I felt she didn't adequately represent me, the seller.

Hathaway Farm Townhomes is an unusually well maintained apartment complex in the valley. We are…read morefrom this area and lived here for about 2 and half years. The location is very convenient, you can walk to the supermarket, Big Y, in 5 min, to the Rail Trail and YMCA in 7 min, and 91 highway just 5 min drive. Yet, it is very quiet and peaceful here. The complex itself is impressively well managed by the team (Erin, Jon, Vicki, and Gerard), and all the staff are very nice and personable. If you need help they are quick and responsible. The flowers, lawn, and the playground are all great! We will be moving to a house soon, but we will definitely be missing this place. We highly recommend this place if you are looking for a townhouse apartment in this area. Jiuming and Anne

Lived here the past year and there was a lot to like. While the rent was expensive, it was by far…read morethe nicest apartment we've lived in. Everything was very clean upon move in, and the neighbors were all very friendly. I have nothing but good things to say about the staff as well. The property managers were friendly, responsive, and fixed the few technical issues we had on our side. I was also very impressed with the maintenance staff. We had to put in an emergency maintenance request at one point, and the staff was there within an hour. The whole issue was resolved that weekend. If the rent doesn't scare you away, I would say anyone would be more than happy here. And downtown Northampton was great to have so close by.

No complaints, really. It's a nice property that is private and secluded. Decently priced…read more Management is on top of everything and makes sure everything is going well around the community and in the apartments.

I lived at Mount Vernon Apartments for 2 years. From the time I scheduled the appointment to view…read morethe apartment, to the day I received my security deposit back, I had all positive experiences. The maintenance team kept the grounds, common areas and specifically my apartment in excellent condition. I had very few issues-frozen kitchen pipe during the last crazy winter, unclogging a bathroom sink drain-and everything was taken care of quickly, politely and effectively. The office staff was always friendly and helpful. One time I thought I left a burner on during my rush out to work, and I called the office staff for help. They were happy to send maintenance staff to check, and they were cheerful and accommodating then and always. When I moved in, my apartment was super clean and in great condition. They didn't cut any corners, and they paid attention to detail. I always felt safe, my neighbors were respectful, and parking was super convenient and easy. I only moved out so I could live with my boyfriend and he would have an easy commute. I have lived in a lot of rentals, and Mount Vernon Apartments was really the best experience I have had.

This place was a great starter apartment for me. I preferred a second floor with a balcony but took…read morea first floor instead due it being renovated. Everything was completely new including carpets, laminate flooring, granite counter tops, and stainless steel appliances. Rent was extremely reasonable for what I got. The only things I didn't like was the small odd layout of the "dining room" and the bedroom didn't have a ceiling fan nor was it cable ready. Wires had to be run from a splitter in the living room. Everything else was decent. Two large closets, utility closet near bathroom, and storage space in corner of living room for all my extra stuff. Appliances didn't malfunction simply because they were brand new. I totally lucked out in the neighbor department. Person above me was extremely quiet. Random noises were very sparse and could only hear vacuuming. No major deal breakers. Grounds were exceptionally maintained. There was always a landscaping company on site and the pool was spotless. Snow was always cleared in the winter as well. Management really cared about appearance and it showed. Right before I moved, they made a rec room, extra laundry room, and work out room. Never used it because there were machines closer to my apartment. Only moved because I needed to be closer to work.

Great location, attentive staff and maintenance team! My only complaint is the hot rodders on…read moreroute 5 are very loud! This location otherwise is wonderful! Close to the freeway, shopping, etc. My apartment is newly renovated and I love it!